Author

Topic: MTGOX: enable SEPA withdraw (Read 3739 times)

hero member
Activity: 504
Merit: 502
May 08, 2012, 02:21:30 PM
#29
What you say is true; but my complaint was the unnecessary requirement to have a notary signature, which is not simple to get and can be expensive.
sr. member
Activity: 334
Merit: 250
May 07, 2012, 08:32:39 AM
#28

For example, here's what a forex company wants for supporting documents
http://www.fxcm.co.uk/spread-betting-account.jsp#step2
  • Photocopy of government ID
  • Proof of residence -- recent bills from major utilities
I see no notary-signature required.


The website you quote says:

A proof of residence dated within six months for the address indicated on the application. (PO Boxes are not acceptable.)
Please note that we are unable to accept any statement or bill that has not been received in its entirety. Information such as the billing name and address must be visible, as well as the company that has issued the bill. Your document must not be folded. Payment stubs are not acceptable, as they display limited information. Confidential information, such as an account number(s), may be removed at your own discretion.

Examples of this include a:
• Gas bill• Electric bill• Telephone bill• Mortgage bill• Credit card statement• Bank statement• Current lease agreement



See, they explicitly accept bank statements, while MtGox doesn't, which makes it impossible to verify for a whole lot of people who don't own or lease any house where they pay bills. Actually probably more then half of the worlds population will not be able to satisfy MtGox requirements, look: at every house usually several people live, and only one of them pays the bills. And the rest? Are out of luck for MtGox accounts... I've seen no other financial institution which doesn't accept bank statements for that purpose.
legendary
Activity: 1050
Merit: 1000
You are WRONG!
April 19, 2012, 02:47:52 PM
#27
I cant find the answer , maybe I'm blind . So do the world a favor and help a blind man.
NO, YOU CAN NOT WITHDRAW WITH SEPA ON MTGOX, ONLY DEPOSIT(afaik)

use intersango for sepa transfers.
i have been a huge mtgox fan in the past, but their service sucks now, abandon them and let their bad support hurt their wallets.
hero member
Activity: 837
Merit: 1000
April 19, 2012, 02:30:10 PM
#26
I cant find the answer , maybe I'm blind . So do the world a favor and help a blind man.
legendary
Activity: 1050
Merit: 1000
You are WRONG!
April 19, 2012, 02:19:14 PM
#25
then go read their website! NOOBS! or even this thread!
hero member
Activity: 837
Merit: 1000
April 19, 2012, 02:11:26 PM
#24
ETA on SEPA withdraw? Will it ever become an option ?
reg
sr. member
Activity: 463
Merit: 250
January 25, 2012, 11:44:25 PM
#23
Re-bought BTC, bought 2 5970 and will sell the rest on Bitmarket.eu.
I won't say "never again", but will certainly try to avoid mtgox from now on.

EDIT: 200 euros withdraw, 158 received. International sucks.

hi- anything to do with gov, banks, corps etc sucks. we are only still getting involved with their rules because as yet we do not have annonymous BTC outlets- the sooner we have a BTC credit card under our own control and purchace "stuff" with this only -the better in my opinion. reg
donator
Activity: 446
Merit: 262
Interesting.
January 23, 2012, 07:43:43 PM
#22
Re-bought BTC, bought 2 5970 and will sell the rest on Bitmarket.eu.
I won't say "never again", but will certainly try to avoid mtgox from now on.

EDIT: 200 euros withdraw, 158 received. International sucks.
legendary
Activity: 2184
Merit: 1056
Affordable Physical Bitcoins - Denarium.com
January 20, 2012, 05:12:19 PM
#21
I find it hard to belive this considering I have been an amateur gambler for many years and have had to do this for Betfair, SportsInteraction, Bet365, and WilliamHill.
I don't think you understand what this issue is about. Asking for ID or proof of residence is very standard but this has little to do with that. Mt. Gox is asking for Apostille certificated documents, the usual procedure of scanning and sending documents does not apply anymore. These "Apostille" documents require you to go to a local authority and possibly pay a significant fee to get what you need. In some countries it can be difficult to get one even if you wanted to.
donator
Activity: 446
Merit: 262
Interesting.
January 20, 2012, 12:41:04 PM
#20

Thank you for understanding the situation...

Who said i didn't? I do! You need more proof that i am the real owner.
Tell me what more documents you need and i will provide them.

Telling me you don't know when you will enable SEPA withdraw is not the answer.
legendary
Activity: 1414
Merit: 1000
HODL OR DIE
January 20, 2012, 11:58:25 AM
#19
It's honestly about time they started doing this.  It's pretty standard everywhere else that when you can't directly sight ID documents the copies must be notarised by someone authorised to do so.
It's not standard. I've never in my life had to submit 3rd party verified documents to anywhere and I've been a professional gambler for many years. This is in fact the first time I've heard of a site that has this requirement. I've used a large number of online payment processors and online casinos, ranging from small to very large. This is perhaps the standard at a Swiss bank but no, I can pretty much guarantee that it's not the standard in general.




I find it hard to belive this considering I have been an amateur gambler for many years and have had to do this for Betfair, SportsInteraction, Bet365, and WilliamHill.
legendary
Activity: 2184
Merit: 1056
Affordable Physical Bitcoins - Denarium.com
January 20, 2012, 11:33:49 AM
#18
Seriously -- a signature on an "Apostille"?  There are reports that that would cost about $60 -- plus thanks to their crazy "for the purposes of Mt.Gox" requirement, that signature would be useless for any other purpose in the future.

I wasn't saying that the passport+electricity bill could be removed; I was saying that the signature from a notary could be removed, and replaced with the digital signature of another verified Mt.Gox user and be just as good.

Let's remember that what they're trying to fight against is that someone photoshops a passport and electricity bill.  The physical signature is to verify that real documents exist.  That can be done using a web-of-trust system, since once someone is verified you can send the cops round when they commit fraud... that would include saying you saw a real passport when you didn't.

Jeez, offer verified customers a couple of bitcoins to act as a physical document verifier.
+100
hero member
Activity: 504
Merit: 502
January 20, 2012, 11:28:34 AM
#17
they require the same thing as mtgox: passport + electricity bill.

i don't think that a gpg signature, even though its more binding, can a substitute for passport + electricity bill, in a bureaucrats mind.

Perhaps you should reread my suggestion; and reread what Mt.Gox is asking for.

Quote
Due to a increased amount of forged documents being received by our AML department, we will be adding extra provisions to our AML requirements starting immediately.

Going forward:
  • Your notarization must include the wording “Notarization for the purpose of verifying on MtGox.com”
  • Notarization alone will not suffice; we need an Apostille. Notaries can do this in most countries (please see http://en.wikipedia.org/wiki/Apostille_convention)

Please be advised that documents received without the above may not be accepted as valid account approval documentation.

Seriously -- a signature on an "Apostille"?  There are reports that that would cost about $60 -- plus thanks to their crazy "for the purposes of Mt.Gox" requirement, that signature would be useless for any other purpose in the future.

I wasn't saying that the passport+electricity bill could be removed; I was saying that the signature from a notary could be removed, and replaced with the digital signature of another verified Mt.Gox user and be just as good.

Let's remember that what they're trying to fight against is that someone photoshops a passport and electricity bill.  The physical signature is to verify that real documents exist.  That can be done using a web-of-trust system, since once someone is verified you can send the cops round when they commit fraud... that would include saying you saw a real passport when you didn't.

Jeez, offer verified customers a couple of bitcoins to act as a physical document verifier.
legendary
Activity: 1050
Merit: 1000
You are WRONG!
January 20, 2012, 10:19:34 AM
#16
  • Supply a field in each Mt.Gox account for a PGP public key
  • ...
That is an excellent idea
True! but it is likely not to be implemented, because of bureaucracy/lack of understanding from people with authority.

It only needs Mt.Gox; not any external authority.

No, cause AML bureaucrats, will shut them down then. if they does not comply with the rules.

There is no "rule" that you must get your documents signed by a notary.  I suspect Mt.Gox are overcorrecting so they don't get in trouble in the future.  I'm merely arguing that they could overcorrect a different way... a bitcoin way.

For example, here's what a forex company wants for supporting documents
http://www.fxcm.co.uk/spread-betting-account.jsp#step2
  • Photocopy of government ID
  • Proof of residence -- recent bills from major utilities
I see no notary-signature required.
they require the same thing as mtgox: passport + electricity bill.

i don't think that a gpg signature, even though its more binding, can a substitute for passport + electricity bill, in a bureaucrats mind.
hero member
Activity: 504
Merit: 502
January 20, 2012, 10:04:14 AM
#15
  • Supply a field in each Mt.Gox account for a PGP public key
  • ...
That is an excellent idea
True! but it is likely not to be implemented, because of bureaucracy/lack of understanding from people with authority.

It only needs Mt.Gox; not any external authority.

No, cause AML bureaucrats, will shut them down then. if they does not comply with the rules.

There is no "rule" that you must get your documents signed by a notary.  I suspect Mt.Gox are overcorrecting so they don't get in trouble in the future.  I'm merely arguing that they could overcorrect a different way... a bitcoin way.

For example, here's what a forex company wants for supporting documents
http://www.fxcm.co.uk/spread-betting-account.jsp#step2
  • Photocopy of government ID
  • Proof of residence -- recent bills from major utilities
I see no notary-signature required.

legendary
Activity: 1050
Merit: 1000
You are WRONG!
January 20, 2012, 09:24:29 AM
#14
I switched to intersango, I don't like the price, but it's better than NOT being able to withdraw.
why withdraw? can't you just not exchange them to local money, locally?
legendary
Activity: 1862
Merit: 1011
Reverse engineer from time to time
January 20, 2012, 09:21:46 AM
#13
I switched to intersango, I don't like the price, but it's better than NOT being able to withdraw.
legendary
Activity: 1050
Merit: 1000
You are WRONG!
January 20, 2012, 09:14:43 AM
#12
  • Supply a field in each Mt.Gox account for a PGP public key
  • ...
That is an excellent idea
True! but it is likely not to be implemented, because of bureaucracy/lack of understanding from people with authority.

It only needs Mt.Gox; not any external authority.

No, cause AML bureaucrats, will shut them down then. if they does not comply with the rules.
hero member
Activity: 504
Merit: 502
January 20, 2012, 09:13:02 AM
#11
  • Supply a field in each Mt.Gox account for a PGP public key
  • ...
That is an excellent idea
True! but it is likely not to be implemented, because of bureaucracy/lack of understanding from people with authority.

It only needs Mt.Gox; not any external authority.
legendary
Activity: 1050
Merit: 1000
You are WRONG!
January 20, 2012, 08:49:22 AM
#10
Why not do something better though?

For example: in the UK when you sign someone else's passport application (and the back of their photo) you must supply your own passport number.

In other words, they're creating a web of trust (about 20 years late).

We're on the cutting edge with Bitcoins; why are we doing things the old fashioned way?  And why trust notary signatures from some random lawyer you don't know half way around the world?

Here's a suggestion:
  • Supply a field in each Mt.Gox account for a PGP public key
  • Verify an account with a public key with whatever meat-space mechanism you like
  • Supply a field to allow upload of a photo of a signature
  • Verified user-A signs (physically) the notary document for unverified user B; takes a photo and signs that photo with their PGP key.  User-B can upload this photo + digital signature at their leisure.
  • Mt.Gox can now compare the digitally-signed photo of User-A's pen-signature against the digitally-signed photo of the signature on User-B's proof-of-identity.
  • User-B uploads their public key, which user-A will have signed as well.

Bitcoin users usually know each other (it's a word-of-mouth technology); so there is huge scope for this sort of thing.

When the feds come knocking, you have a chain of signatures, both digital and real, that can lead you back to someone who was verified by sight of a passport, or whatever AML documents you want.


That is an excellent idea
True! but it is likely not to be implemented, because of bureaucracy/lack of understanding from people with authority.
full member
Activity: 134
Merit: 100
January 20, 2012, 08:31:13 AM
#9
Why not do something better though?

For example: in the UK when you sign someone else's passport application (and the back of their photo) you must supply your own passport number.

In other words, they're creating a web of trust (about 20 years late).

We're on the cutting edge with Bitcoins; why are we doing things the old fashioned way?  And why trust notary signatures from some random lawyer you don't know half way around the world?

Here's a suggestion:
  • Supply a field in each Mt.Gox account for a PGP public key
  • Verify an account with a public key with whatever meat-space mechanism you like
  • Supply a field to allow upload of a photo of a signature
  • Verified user-A signs (physically) the notary document for unverified user B; takes a photo and signs that photo with their PGP key.  User-B can upload this photo + digital signature at their leisure.
  • Mt.Gox can now compare the digitally-signed photo of User-A's pen-signature against the digitally-signed photo of the signature on User-B's proof-of-identity.
  • User-B uploads their public key, which user-A will have signed as well.

Bitcoin users usually know each other (it's a word-of-mouth technology); so there is huge scope for this sort of thing.

When the feds come knocking, you have a chain of signatures, both digital and real, that can lead you back to someone who was verified by sight of a passport, or whatever AML documents you want.


That is an excellent idea
legendary
Activity: 2184
Merit: 1056
Affordable Physical Bitcoins - Denarium.com
January 20, 2012, 07:48:14 AM
#8
It's honestly about time they started doing this.  It's pretty standard everywhere else that when you can't directly sight ID documents the copies must be notarised by someone authorised to do so.
It's not standard. I've never in my life had to submit 3rd party verified documents to anywhere and I've been a professional gambler for many years. This is in fact the first time I've heard of a site that has this requirement. I've used a large number of online payment processors and online casinos, ranging from small to very large. This is perhaps the standard at a Swiss bank but no, I can pretty much guarantee that it's not the standard in general.

I do admit that I've perhaps been a bit too harsh on Mt. Gox, it's likely that they are forced to do this. They do suffer the consequences regardless which will be a drastic drop in regular users. To me this is telling of a deeper issue, either Bitcoin is really used for illegal stuff a lot or the establishment is cracking down on Bitcoin harder than we realize. Or both.

Hopefully the smaller exchanges can avoid adding requirements like these.
hero member
Activity: 504
Merit: 502
January 20, 2012, 06:07:07 AM
#7
Why not do something better though?

For example: in the UK when you sign someone else's passport application (and the back of their photo) you must supply your own passport number.

In other words, they're creating a web of trust (about 20 years late).

We're on the cutting edge with Bitcoins; why are we doing things the old fashioned way?  And why trust notary signatures from some random lawyer you don't know half way around the world?

Here's a suggestion:
  • Supply a field in each Mt.Gox account for a PGP public key
  • Verify an account with a public key with whatever meat-space mechanism you like
  • Supply a field to allow upload of a photo of a signature
  • Verified user-A signs (physically) the notary document for unverified user B; takes a photo and signs that photo with their PGP key.  User-B can upload this photo + digital signature at their leisure.
  • Mt.Gox can now compare the digitally-signed photo of User-A's pen-signature against the digitally-signed photo of the signature on User-B's proof-of-identity.
  • User-B uploads their public key, which user-A will have signed as well.

Bitcoin users usually know each other (it's a word-of-mouth technology); so there is huge scope for this sort of thing.

When the feds come knocking, you have a chain of signatures, both digital and real, that can lead you back to someone who was verified by sight of a passport, or whatever AML documents you want.
vip
Activity: 308
Merit: 250
January 20, 2012, 04:16:15 AM
#6
Have you guys seen the new AML policy they have? I'm already verified but new verified applicants are required to send some type of 3rd party verified documents, it's totally ridiculous. I've been very patient with Mt. Gox but I think it's becoming more and more difficult for casual and honest users to do anything at Mt. Gox.

It might be that they can't really do much about it, they are the biggest exchange and thus under the biggest pressures legally. But regardless of the reason, we are forced to start using the smaller exchanges and services more. This is actually healthy for Bitcoin, we need more distribution.

It's honestly about time they started doing this.  It's pretty standard everywhere else that when you can't directly sight ID documents the copies must be notarised by someone authorised to do so.

At some point it seems inevitable that they will need to verify the identities of all of their customers.  The smaller exchanges might be able to go a bit longer without coming under the same pressure from their financial institutions, but people really need to understand that the exchanges can't remain in business if their accounts are always at risk of being frozen.  If one of the main things they can do to minimise that risk is toughen up the verification requirements for their users, then they're going to do that - doing anything else would put both user funds and their own business at unacceptable risk.



Thank you for understanding the situation...
hero member
Activity: 868
Merit: 1000
January 20, 2012, 12:18:09 AM
#5
Have you guys seen the new AML policy they have? I'm already verified but new verified applicants are required to send some type of 3rd party verified documents, it's totally ridiculous. I've been very patient with Mt. Gox but I think it's becoming more and more difficult for casual and honest users to do anything at Mt. Gox.

It might be that they can't really do much about it, they are the biggest exchange and thus under the biggest pressures legally. But regardless of the reason, we are forced to start using the smaller exchanges and services more. This is actually healthy for Bitcoin, we need more distribution.

It's honestly about time they started doing this.  It's pretty standard everywhere else that when you can't directly sight ID documents the copies must be notarised by someone authorised to do so.

At some point it seems inevitable that they will need to verify the identities of all of their customers.  The smaller exchanges might be able to go a bit longer without coming under the same pressure from their financial institutions, but people really need to understand that the exchanges can't remain in business if their accounts are always at risk of being frozen.  If one of the main things they can do to minimise that risk is toughen up the verification requirements for their users, then they're going to do that - doing anything else would put both user funds and their own business at unacceptable risk.

donator
Activity: 446
Merit: 262
Interesting.
January 19, 2012, 11:10:40 PM
#4
If they want 3rd party documents they should just request them.
Anyway, there's no problem withdrawing the money trough International transfer, so for a hacker it's all the same.

MTGOX, i want my money without paying a ridiculous amount of taxes.
I want it now.
legendary
Activity: 2184
Merit: 1056
Affordable Physical Bitcoins - Denarium.com
January 19, 2012, 04:05:36 PM
#3
Have you guys seen the new AML policy they have? I'm already verified but new verified applicants are required to send some type of 3rd party verified documents, it's totally ridiculous. I've been very patient with Mt. Gox but I think it's becoming more and more difficult for casual and honest users to do anything at Mt. Gox.

It might be that they can't really do much about it, they are the biggest exchange and thus under the biggest pressures legally. But regardless of the reason, we are forced to start using the smaller exchanges and services more. This is actually healthy for Bitcoin, we need more distribution.
hero member
Activity: 540
Merit: 500
The future begins today
January 19, 2012, 03:34:00 PM
#2
They kept delaying this so I had to switch to another exchange.
donator
Activity: 446
Merit: 262
Interesting.
January 19, 2012, 07:53:32 AM
#1
Hello.

When will you enable SEPA withdraw?
I do understand when you say the bank of france disabled your account, and that you can't pay, and that the only solution is to wait.
But now, SEPA option to add funds is working for some weeks (so you have an account), but you still haven't enabled the opposite.

When will you enable it?
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