Thank you all for your replies. I thought I'd actually deleted the post, but it seems not. Which is why I didn't check it until now.
I have enough information that I'm sure they could find my account if they are motivated. I'm confident of my username because it is on some of the Emails I still have.
Topic: MtGox missing accounts (Read 236 times)
FIrst off all you should verify the information you used to register is accurate or not because in cases like these if you don't have information that matches their database this is a lost cause. If there is some sort of technical support or mail address they have contact them and don't worry if it takes long. With exchanges they are usually swamped with work and take time in responding. Hopefully you'll get some sort of help if they reply back to your issue.
I've been looking for reports that's about missing accounts but I haven't found. Can't help you further with this but maybe these links would help you.
https://www.reddit.com/r/mtgoxinsolvency/
https://cointelegraph.com/news/mt-gox-opens-online-rehabilitation-claim-filing-system-for-corporate-users
https://www.ccn.com/mt-gox-estate-begins-accepting-claims-from-bitcoin-creditors/
https://www.reddit.com/r/mtgoxinsolvency/
https://cointelegraph.com/news/mt-gox-opens-online-rehabilitation-claim-filing-system-for-corporate-users
https://www.ccn.com/mt-gox-estate-begins-accepting-claims-from-bitcoin-creditors/
Losing your password and account details is not a good news. I don't know how much could be done but I suggest you contact an attorney. If you have any screenshots or others to support your claim.
It is a bit shocking to see that you are searching for the solution after this long period of time. MtGox is notoriously famous for missing coins and account. It is unlikely that you will be able find the missing datas now, but keep searching for it. Also, search in google for any kind of possible solution.
Back in June 28 2011 I bought some BTC and left them on MtGox. I still had the account in 2012 when they sent me a free Yubikey. I figured there was a reasonable chance of my home computer getting hacked so I kept some of my funds on MtGox and some at home to spread the risk. I was right! I purposely didn't log in often in order to avoid falling victim to phishing attempts - I received a lot of transparent attempts at these. Last correspondence from MtGox was in 19/8/2013 when they offered me a chance to sign up to their downloadable trading platform.
I've tried to make a claim but not had any luck so far as neither my Email or Username seem to be recognised. I have lots of correspondence from them so I'm fairly sure I've gotten these right. I'm not so sure about my password.
I'd be grateful if anybody could give me some pointers as to anything that might help me make a claim. I tried on the last round and had it rejected. I can't find my account details on the hacked lists from 2011 (slightly before I signed up) or 2014. I am trying hard to find my account ID but though I can find several numbers e.g. payment reference when I made a bank transfer to them, I can't find any numbers in common.
I've tried to make a claim but not had any luck so far as neither my Email or Username seem to be recognised. I have lots of correspondence from them so I'm fairly sure I've gotten these right. I'm not so sure about my password.
I'd be grateful if anybody could give me some pointers as to anything that might help me make a claim. I tried on the last round and had it rejected. I can't find my account details on the hacked lists from 2011 (slightly before I signed up) or 2014. I am trying hard to find my account ID but though I can find several numbers e.g. payment reference when I made a bank transfer to them, I can't find any numbers in common.
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