This way you'll know for sure, that the whole userID has been sent, and wasn't cut off!
Topic: Mt.Gox support official location (Read 1014 times)
It's clear now btw why this mysterious "X" has been added!
This way you'll know for sure, that the whole userID has been sent, and wasn't cut off!
This way you'll know for sure, that the whole userID has been sent, and wasn't cut off!
Seems like a good move, assuming ZenDesk is a good service (don't know anything about it).
Because of all the support and the need to hire more staff to answer everyone we have moved the support from our old method (just reply to mails) to ZenDesk.
Support for Mt. Gox is available at: https://support.mtgox.com/
Since it's a totally separate service, support is available even when the site itself is down (DDoS, server issues, end of the world, etc).
We'll have more people available to reply to everyone shortly, however it'll probably take one or two weeks before we finally reply to everyone. Please try to read the FAQ before asking stuff.
Support for Mt. Gox is available at: https://support.mtgox.com/
Since it's a totally separate service, support is available even when the site itself is down (DDoS, server issues, end of the world, etc).
We'll have more people available to reply to everyone shortly, however it'll probably take one or two weeks before we finally reply to everyone. Please try to read the FAQ before asking stuff.
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