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Your deposit was received, however your MtGox account number was not entered in the "message" box (may also be labeled as "comments" or "notes") on the transfer form. Due to the missing information the MtGox system was not able to automatically link your deposit to your MtGox account.
After an investigation we found your deposit and manually linked it to you MtGox account. Your funds should be credited to your account within one (1) business day by our AML team, otherwise you will be contacted for additional information.
In order to avoid similar issues in the future please remember to include your MtGox account number on all future transactions.
After an investigation we found your deposit and manually linked it to you MtGox account. Your funds should be credited to your account within one (1) business day by our AML team, otherwise you will be contacted for additional information.
In order to avoid similar issues in the future please remember to include your MtGox account number on all future transactions.
Hätte also auch schneller gehen können. Geld ist angekommen.
LG
