DON'T USE MTGOX, IT'S A SCAM.
I've submitted 9 verification form all following their regulations, led on for 3 months, to get this Email. Their site was nothing but a 90% scam from the start. Also note my first form I gave them my PO Box, but the other 8 were different documents of my physical address. I haven't been given any sort of reason why my requests have been denied, just an answer like the one below, very vague. They have no real reason. If you want to get scammed please use this site. They're lying scumbags.
Email I received:
We regret to inform you that the identification documentation you have submitted has been reviewed, and your request has been temporarily denied.
Reasons(s)
Your account has been flagged for further confirmation by our assessment department. If you would like to continue with the verification process, please provide us the following documents (Please do not forget to provide your account number or your username) :
Note: ALL documents must be notarized with apostille and sent by priority mail to the address at the bottom of this page. If your documents are not in Japanese, English, or do not have Roman alphabet, (罗马字, 로마자, Лaти́нcкий aлфaви́т, ألفبائية لاتينية, לאטיינישער אלפאבעט, λατινικό αλφάβητo) they need to be translated and then notarized before sending.
1. A valid copy of a government issued photo ID
2. Proof of residence (less than 6 months old) - this can be a utility or phone bill
BANK STATEMENTS WILL NOT BE ACCEPTED
These documents must be sent to:
MtGox AML
Cross Office Shibuya Medio 2-C
11-5 Shibuya 2-Chome
150-0002 Shibuya Tokyo
Japan
We sincerely apologize for any inconvenience this may cause, but it would be greatly appreciated if you resubmit the requested clarification(s) above.
Otherwise, if you would like to make further enquiries in relation to this, please do not hesitate to contact Mt.Gox AML team by responding to this email.
I've submitted 9 verification form all following their regulations, led on for 3 months, to get this Email. Their site was nothing but a 90% scam from the start. Also note my first form I gave them my PO Box, but the other 8 were different documents of my physical address. I haven't been given any sort of reason why my requests have been denied, just an answer like the one below, very vague. They have no real reason. If you want to get scammed please use this site. They're lying scumbags.
Email I received:
We regret to inform you that the identification documentation you have submitted has been reviewed, and your request has been temporarily denied.
Reasons(s)
Your account has been flagged for further confirmation by our assessment department. If you would like to continue with the verification process, please provide us the following documents (Please do not forget to provide your account number or your username) :
Note: ALL documents must be notarized with apostille and sent by priority mail to the address at the bottom of this page. If your documents are not in Japanese, English, or do not have Roman alphabet, (罗马字, 로마자, Лaти́нcкий aлфaви́т, ألفبائية لاتينية, לאטיינישער אלפאבעט, λατινικό αλφάβητo) they need to be translated and then notarized before sending.
1. A valid copy of a government issued photo ID
2. Proof of residence (less than 6 months old) - this can be a utility or phone bill
BANK STATEMENTS WILL NOT BE ACCEPTED
These documents must be sent to:
MtGox AML
Cross Office Shibuya Medio 2-C
11-5 Shibuya 2-Chome
150-0002 Shibuya Tokyo
Japan
We sincerely apologize for any inconvenience this may cause, but it would be greatly appreciated if you resubmit the requested clarification(s) above.
Otherwise, if you would like to make further enquiries in relation to this, please do not hesitate to contact Mt.Gox AML team by responding to this email.
Did you get the "apostille" to notarize the documents. Look up on MtGox "Apostille needed countries". Find your country, and see if it tells you who or how to do that.
