Topic: MTGox withdraw Delay (Read 1071 times)
They are so incompetent it is not even funny. I have yet to be able to get 1 cent out of my account in weeks. My fund transfer requests have been bouncing between "todo" and "error" statuses. When the requests get the error status, they didn't let me know that there were errors, and they didn't even attempt to fix the error or they just didn't notice the errors. I had/have to check my transaction history and contact their customer support to get them to fix the problems. Of course it then would take them 1 or 2 business sessions to respond to say that they are working on the problem, and then another 1 or 2 days to actually work on the problem. If you are lucky, they would solve the problem the first try, but of course I was not one of the lucky few.
I am dealing on MTGox with 2 Accounts, one is a Company Account and the second is my Private Account.
The Company Account has state Trusted and the Private changed in the last Days from verified to trusted.
I made on both Accounts a Bank withdraw to an Euro Bank Account.
With the Company Account it is processed in a few Days.
On my Private Account my oldest withdraw Request is from the 7. april. and it is till now not processed.
Asking the Support, makes no sense i only get the answer, we will inform you when it is processed.
Does anybody has same experiences on MTGox with withdraw ? And has a Hint for me to Improve that.
Thanks
The Company Account has state Trusted and the Private changed in the last Days from verified to trusted.
I made on both Accounts a Bank withdraw to an Euro Bank Account.
With the Company Account it is processed in a few Days.
On my Private Account my oldest withdraw Request is from the 7. april. and it is till now not processed.
Asking the Support, makes no sense i only get the answer, we will inform you when it is processed.
Does anybody has same experiences on MTGox with withdraw ? And has a Hint for me to Improve that.
Thanks
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