Mt.Gox Withdraw Problem | Bitcointalksearch.org

Krabby

sr. member

Activity: 644

Merit: 250

https://primedao.eth.link/#/

Quote from: Stephen Gornick on March 31, 2013, 08:47:35 PM

Quote from: Krabby on March 31, 2013, 06:57:29 PM

Any other ways of contacting them?

You can open a support ticket:
- https://support.mtgox.com

Did you access the site using Tor? If so, (or for whatever over reason they deem necessary) Mt. Gox may put your account on hold until you verify your account. It is in the user agreement when you sign up.

Your options include:

a.) Provide identity information to verify your account
b.) Abandon your account and the funds in it.

Oh god, I may have logged onto my account when I was accessing tor mail.
This is going to take a month isn't it?

Stephen Gornick

legendary

Activity: 2506

Merit: 1010

Quote from: Krabby on March 31, 2013, 06:57:29 PM

Any other ways of contacting them?

You can open a support ticket:
- https://support.mtgox.com

Did you access the site using Tor? If so, (or for whatever over reason they deem necessary) Mt. Gox may put your account on hold until you verify your account. It is in the user agreement when you sign up.

Your options include:

a.) Provide identity information to verify your account
b.) Abandon your account and the funds in it.

Krabby

sr. member

Activity: 644

Merit: 250

https://primedao.eth.link/#/

Quote from: Vuxil on March 31, 2013, 07:06:45 PM

E-mail is about it =\ https://mtgox.com/contact-us

Thanks!

Vuxil

newbie

Activity: 28

Merit: 0

E-mail is about it =\ https://mtgox.com/contact-us

Krabby

sr. member

Activity: 644

Merit: 250

https://primedao.eth.link/#/

Quote from: Vuxil on March 31, 2013, 06:51:38 PM

Very strange. I would contact Mt.Gox support honestly, sorry I can't be of more help

Yeah, I have been waiting at their Support Desk for 2 hours.
"Hello, we're going to find you a support agent to chat with..."
I'm wondering if anyone is actually there...

Any other ways of contacting them?

Vuxil

newbie

Activity: 28

Merit: 0

Very strange. I would contact Mt.Gox support honestly, sorry I can't be of more help

Krabby

sr. member

Activity: 644

Merit: 250

https://primedao.eth.link/#/

Hello, thanks for the answer.
But even with the smallest amounts I am unable to send any.
I have tried 0.01 - 1 bitcoin and I get the same message every time.

Vuxil

newbie

Activity: 28

Merit: 0

You can only withdraw up to $1000 worth of BTC per day if you are not verified with Mt.Gox. 15BTC @ ~$90 is about $1,350

Verification removes the withdrawal limit, but requires you send in some personal identification

Krabby

sr. member

Activity: 644

Merit: 250

https://primedao.eth.link/#/

Hello,
I'm in need of some quite urgent assistance.

I am trying to withdraw funds from my Mt.Gox account via sending 15btc to an external BTC address (I have tried sending 0.1 - 1 btc at a time).
Unfortunately every time I try to send, no matter what the settings, I get the message;
'Your account is currently pending review, please visit https://mtgox.com/forms/verification'

I have not submitted for verification (I don't think) and I have never tried to withdraw before (so I have not gone over my limit).

If anybody has any input I would be very appreciative as I need to withdraw as fast as I can.
Thank you!

Topic: Mt.Gox Withdraw Problem (Read 838 times)