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Topic: My account is frozen in poloniex no withdrawal no transaction (Read 164 times)

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hero member
Activity: 960
Merit: 514
Lesson DO NOT ALLOW trading for API unless you really need too.

Cryptolend ask for trading permission. It only needs lending permission. Poloniex do not separate that.

However, it may  NOT be cryptolend.

I got another API. Maybe the hacker manage to access API key and password there.
hero member
Activity: 960
Merit: 514
So on 9/8 someone with access to my account sell all of my coin at whatever the price

    Category    Price/Share    Amount    Fee    Total    Transaction Date
   KNC/BTC   Buy   Exchange   0.00006857   40.49230122   0.08098460 KNC (0.2%)   0.00277655 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00006870   49.51524461   0.09903049 KNC (0.2%)   0.00340169 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00006983   3.61544630   0.00723089 KNC (0.2%)   0.00025246 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00006984   47.68147922   0.09536296 KNC (0.2%)   0.00333007 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007020   119.07221098   0.23814442 KNC (0.2%)   0.00835886 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007054   1.85253506   0.00370507 KNC (0.2%)   0.00013067 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007103   27.02875749   0.05405751 KNC (0.2%)   0.00191985 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007121   1.85253506   0.00370507 KNC (0.2%)   0.00013191 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007144   52.84681377   0.10569363 KNC (0.2%)   0.00377537 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007161   5.93851649   0.01187703 KNC (0.2%)   0.00042525 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007189   5.99200000   0.01198400 KNC (0.2%)   0.00043076 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007200   144.61508382   0.28923017 KNC (0.2%)   0.01041228 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007221   6.98699119   0.01397398 KNC (0.2%)   0.00050453 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007222   1.85253506   0.00370507 KNC (0.2%)   0.00013379 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007255   139.81805460   0.27963611 KNC (0.2%)   0.01014379 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007271   1.45638893   0.00291278 KNC (0.2%)   0.00010589 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007300   73.68647195   0.14737294 KNC (0.2%)   0.00537911 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007350   13.77311620   0.02754623 KNC (0.2%)   0.00101232 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007356   1.85253505   0.00370507 KNC (0.2%)   0.00013627 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007389   1.90463294   0.00380927 KNC (0.2%)   0.00014073 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007426   9.50200000   0.01900400 KNC (0.2%)   0.00070561 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007470   1.35207496   0.00270415 KNC (0.2%)   0.00010099 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007583   21.80666480   0.04361333 KNC (0.2%)   0.00165359 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007596   9.79900000   0.01959800 KNC (0.2%)   0.00074433 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007686   9.79900000   0.01959800 KNC (0.2%)   0.00075315 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007700   2.88880468   0.00577761 KNC (0.2%)   0.00022243 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007703   2.76071712   0.00552143 KNC (0.2%)   0.00021265 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007748   54.09947147   0.10819894 KNC (0.2%)   0.00419162 BTC   2018-09-08 10:16:30
   KNC/BTC   Buy   Exchange   0.00007750   9083.73753335   18.16747507 KNC (0.2%)   0.70398965 BTC   2018-09-08 10:16:30
   STR/BTC   Sell   Exchange   0.00003199   5547.99231482   0.00035496 BTC (0.2%)   0.17712531 BTC   2018-09-08 10:14:19
   STR/BTC   Sell   Exchange   0.00003200   17.37875000   0.00000111 BTC (0.2%)   0.00055501 BTC   2018-09-08 10:14:19
   LTC/BTC   Sell   Exchange   0.00883369   16.90747015   0.00029871 BTC (0.2%)   0.14905663 BTC   2018-09-08 10:14:18
   LTC/BTC   Sell   Exchange   0.00884688   0.49611542   0.00000878 BTC (0.2%)   0.00438029 BTC   2018-09-08 10:14:18
   ETH/BTC   Sell   Exchange   0.03391000   0.37349347   0.00002533 BTC (0.2%)   0.01263983 BTC   2018-09-08 10:14:17
   ETH/BTC   Sell   Exchange   0.03391000   3.44194689   0.00023343 BTC (0.2%)   0.11648298 BTC   2018-09-08 10:14:1


They then did repeated buy and sell where my account buy at sell price and sell at buy price. Repeatedly buy and sell at loss. I think he pairs that with his own order.

So I lost all money in the account. I didn't do any of these trades and wouldn't.
hero member
Activity: 960
Merit: 514
There is another one. I checked balance once in a while. So I have access. I store the username and password of API that enables trading on a text file in my computer.

I will ask poloniex which API does the trading. I hope they caught the guy. It's more than 5 bitcoin.

What the hacker did is do trading. So they set up buy and sell trade. And then use my account to buy and sell as market taker.
hero member
Activity: 960
Merit: 514
The only one that have access to the account is cryptolend. API. They can trade but cannot withdraw.
legendary
Activity: 3122
Merit: 1398
For support ➡️ help.bc.game
~snipped~

Head to Poloniex and send a ticket to help you enlightened what's really happening.

Even surely it will take time for them to respond, only them can answer this accurately as what will be the most replies here by others are pure "might" and "?". There is something going on and you are sure of that.

Hope your problem will resolved. Thanks for sharing your experience.
hero member
Activity: 960
Merit: 514
I check trading history. There are tons of trade between btcd and xmr. I do not do that trade at all. I do not think I use API for these accounts.

Someone have been using my account to buy xmr at buy price and sell it at sell price repeatedly again and again and again depleting my account

   BTCD/XMR   Buy   Exchange   0.44198100   1.40206337   0.00280413 BTCD (0.2%)   0.61968537 XMR   2018-09-08 10:43:22
   BTCD/XMR   Sell   Exchange   0.37668236   1.64841066   0.00124185 XMR (0.2%)   0.61968536 XMR   2018-09-08 10:43:14
   BTCD/XMR   Buy   Exchange   0.44105292   1.65171408   0.00330343 BTCD (0.2%)   0.72849331 XMR   2018-09-08 10:43:05
   BTCD/XMR   Sell   Exchange   0.37589291   1.92577477   0.00144777 XMR (0.2%)   0.72243731 XMR   2018-09-08 10:42:53
   BTCD/XMR   Buy   Exchange   0.41707628   0.24273603   0.00048547 BTCD (0.2%)   0.10123944 XMR   2018-09-08 10:42:43
   BTCD/XMR   Buy   Exchange   0.44202520   1.68689800   0.00337380 BTCD (0.2%)   0.74565142 XMR   2018-09-08 10:42:43
   BTCD/XMR   Sell   Exchange   0.37585532   2.27389670   0.00170931 XMR (0.2%)   0.85294686 XMR   2018-09-08 10:42:33
   BTCD/XMR   Buy   Exchange   0.41640869   2.27845360   0.00455691 BTCD (0.2%)   0.94876787 XMR   2018-09-08 10:42:20
   BTCD/XMR   Sell   Exchange   0.37581774   2.52960173   0.00190134 XMR (0.2%)   0.94876786 XMR   2018-09-08 10:42:03
   BTCD/XMR   Buy   Exchange   0.41640869   2.53467107   0.00506934 BTCD (0.2%)   1.05545905 XMR   2018-09-08 10:41:55
   BTCD/XMR   Sell   Exchange   0.37585531   2.81378011   0.00211515 XMR (0.2%)   1.05545904 XMR   2018-09-08 10:41:46
   BTCD/XMR   Buy   Exchange   0.44202521   2.81941894   0.00563884 BTCD (0.2%)   1.24625424 XMR   2018-09-08 10:41:38
   BTCD/XMR   Sell   Exchange   0.37581774   3.32275891   0.00249750 XMR (0.2%)   1.24625424 XMR   2018-09-08 10:41:27
   BTCD/XMR   Buy   Exchange   0.44202522   3.32941774   0.00665884 BTCD (0.2%)   1.47168660 XMR   2018-09-08 10:41:16
   BTCD/XMR   Sell   Exchange   0.37499258   3.93244013   0.00294927 XMR (0.2%)   1.47168660 XMR   2018-09-08 10:40:59
   BTCD/XMR   Buy   Exchange   0.45108424   3.94032077   0.00788064 BTCD (0.2%)   1.77741659 XMR   2018-09-08 10:40:50
   BTCD/XMR   Sell   Exchange   0.37491764   4.75031945   0.00356196 XMR (0.2%)   1.77741659 XMR   2018-09-08 10:40:39
   BTCD/XMR   Buy   Exchange   0.45203344   4.75983912   0.00951968 BTCD (0.2%)   2.15160645 XMR   2018-09-08 10:40:31
   BTCD/XMR   Sell   Exchange   0.37416923   5.76188018   0.00431184 XMR (0.2%)   2.15160643 XMR   2018-09-08 10:40:19
   BTCD/XMR   Buy   Exchange   0.45293934   5.77342703   0.01154685 BTCD (0.2%)   2.61501222 XMR   2018-09-08 10:40:08
   BTCD/XMR   Sell   Exchange   0.37338505   7.01756198   0.00524051 XMR (0.2%)   2.61501222 XMR   2018-09-08 10:40:01
   BTCD/XMR   Buy   Exchange   0.45293932   7.03162523   0.01406325 BTCD (0.2%)   3.18489955 XMR   2018-09-08 10:39:49
   BTCD/XMR   Sell   Exchange   0.37260250   8.56484351   0.00638256 XMR (0.2%)   3.18489954 XMR   2018-09-08 10:39:41
   BTCD/XMR   Buy   Exchange   0.45293935   8.58200752   0.01716402 BTCD (0.2%)   3.88712890 XMR   2018-09-08 10:39:09
   BTCD/XMR   Sell   Exchange   0.37256519   10.45432811   0.00778984 XMR (0.2%)   3.88712889 XMR   2018-09-08 10:38:59
   BTCD/XMR   Buy   Exchange   0.45298463   10.47527866   0.02095056 BTCD (0.2%)   4.74514022 XMR   2018-09-08 10:38:51
   BTCD/XMR   Sell   Exchange   0.37178436   12.78872926   0.00950930 XMR (0.2%)   4.74514022 XMR   2018-09-08 10:38:43
   BTCD/XMR   Buy   Exchange   0.45298465   12.81435797   0.02562872 BTCD (0.2%)   5.80470746 XMR   2018-09-08 10:38:34
   BTCD/XMR   Sell   Exchange   0.37100511   15.67725076   0.01163268 XMR (0.2%)   5.80470746 XMR   2018-09-08 10:38:12
   BTCD/XMR   Buy   Exchange   0.45302998   15.70866809   0.03141734 BTCD (0.2%)   7.11649759 XMR   2018-09-08 10:38:04
   BTCD/XMR   Sell   Exchange   0.37022753   19.26047775   0.01426152 XMR (0.2%)   7.11649758 XMR   2018-09-08 10:37:54
   BTCD/XMR   Buy   Exchange   0.45398329   19.29907590   0.03859815 BTCD (0.2%)   8.76145797 XMR   2018-09-08 10:37:45
   BTCD/XMR   Sell   Exchange   0.37026453   23.71011880   0.01755803 XMR (0.2%)   8.76145796 XMR   2018-09-08 10:37:37
   BTCD/XMR   Buy   Exchange   0.45493860   23.75763406   0.04751527 BTCD (0.2%)   10.80826477 XMR   2018-09-08 10:37:29
   BTCD/XMR   Sell   Exchange   0.37022752   29.25207888   0.02165985 XMR (0.2%)   10.80826476 XMR   2018-09-08 10:37:21
   BTCD/XMR   Buy   Exchange   0.45498417   29.31070028   0.05862140 BTCD (0.2%)   13.33590463 XMR   2018-09-08 10:37:03
   BTCD/XMR   Sell   Exchange   0.37015346   30.61668825   0.02266575 XMR (0.2%)   11.31020733 XMR   2018-09-08 10:36:50
   BTCD/XMR   Buy   Exchange   0.45594161   0.24273603   0.00048547 BTCD (0.2%)   0.11067345 XMR   2018-09-08 10:36:43
   BTCD/XMR   Buy   Exchange   0.45607843   1.89311557   0.00378623 BTCD (0.2%)   0.86340917 XMR   2018-09-08 10:36:43
   BTCD/XMR   Buy   Exchange   0.45607845   1.22747737   0.00245495 BTCD (0.2%)   0.55982597 XMR   2018-09-08 10:36:43
   BTCD/XMR   Buy   Exchange   0.45612410   0.03142462   0.00006285 BTCD (0.2%)   0.01433352 XMR   2018-09-08 10:36:43
   BTCD/XMR   Buy   Exchange   0.45612410   0.02177062   0.00004354 BTCD (0.2%)   0.00993010 XMR   2018-09-08 10:36:43
   BTCD/XMR   Buy   Exchange   0.47000000   0.02504796   0.00005010 BTCD (0.2%)   0.01177254 XMR   2018-09-08 10:36:43
   BTCD/XMR   Buy   Exchange   0.52824512   0.12136804   0.00024274 BTCD (0.2%)   0.06411207 XMR   2018-09-08 10:36:43
   BTCD/XMR   Buy   Exchange   0.52824512   0.24273604   0.00048547 BTCD (0.2%)   0.12822412 XMR   2018-09-08 10:36:43
   BTCD/XMR   Buy   Exchange   0.54586442   0.01712016   0.00003424 BTCD (0.2%)   0.00934528 XMR   2018-09-08 10:36:43
   BTCD/XMR   Buy   Exchange   0.60316512   0.01661474   0.00003323 BTCD (0.2%)   0.01002143 XMR   2018-09-08 10:36:43
   BTCD/XMR   Buy   Exchange   0.64000000   26.83863314   0.05367727 BTCD (0.2%)   17.17672520 XMR   2018-09-08 10:36:43
   BTCD/XMR   Sell   Exchange   0.30000000   26.86549863   0.01611930 XMR (0.2%)   8.04353028 XMR   2018-09-08 10:36:18
   BTCD/XMR   Sell   Exchange   0.30092403   0.00560000   0.00000337 XMR (0.2%)   0.00168180 XMR   2018-09-08 10:36:18
hero member
Activity: 960
Merit: 514
I just come back in. I got like 5 bitcoin there most on lending.

I logged in.

I found out my account is frozen with 37 dollar. Only bitcoindark balance remain. Here are the last withdrawal.

According poloniex account, no withdrawal happen since July. I think I checked the account after that too.
 2018-07-19 05:22:36 Address: LWp5F1KH9s1MB5d2H33tJtNWKNX59qeLu8 Txid: 457d70326f55fa950834ebf3ad93785fc57299120a7e2f9a729d9ba60190e1ee
   Complete    LTC    6.26000000
   
2018-02-01 08:47:07 Address: LdhipADgk7TFU5XBZFT91Ecz6o7y7VVyD1 Txid: 2d4f95ec0c3b088f1e735656090f500cd6e32d360a1237a893bcdeb66f3242ca
   Complete    LTC    7.70000000
   
2017-12-28 16:50:23 Address: LPwvPqM4Ly4EXWGPb2yhMzfkjLbF8LZ3D6 Txid: a7fb12594845fa5d84cb46bd03a2d71cbe7e7f0e51488ca01b5c17d17e7b7c26
   Complete    ETH    0.03000000
   
2017-12-03 15:28:29 Address: 0xb25caB3E16079B00D3170a0801c3465FF36989F4 Txid: 0x0a06925966e8e2f5f69da43888828b70e03f97e4f7523ca4df1b25793d7ddaa4
   Complete    LTC    35.00000000
   
2017-10-26 10:08:39 Address: LbYg6U3uCrigdPbKik7QVYoTgtihmQypSo Txid: 56da5635136571c1a701727be9e27d2453572f9a324197c8187a3efa3ea61f07
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