Author

Topic: My bitcoin is frozen at Paxful and they won't let me withdraw it (Read 1243 times)

newbie
Activity: 3
Merit: 0
@MBON2912, I'm sorry that you also have such a negative experience, but the user @cabalism13 has not been active on the forum for a long time, and I never had anything to do with Paxful, but I only supported the OP to be persistent in trying to get his money. I advise you to read the whole topic, maybe some of what we have already written will be of help - my advice is to use all the social networks they use and put as much pressure as possible to finally solve your case.

Retweet my post please. Everyone together help and support me solve this. It would be most appreciated.

https://x.com/alanchr25/status/1799947334396383545?s=46&t=cOPkYphd6vqTe1sOLb0aXw
newbie
Activity: 3
Merit: 0
@MBON2912, I'm sorry that you also have such a negative experience, but the user @cabalism13 has not been active on the forum for a long time, and I never had anything to do with Paxful, but I only supported the OP to be persistent in trying to get his money. I advise you to read the whole topic, maybe some of what we have already written will be of help - my advice is to use all the social networks they use and put as much pressure as possible to finally solve your case.

Thankyou for your reply. I tried to use all method and they never give me a proper reply. Helpless human here
legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
@MBON2912, I'm sorry that you also have such a negative experience, but the user @cabalism13 has not been active on the forum for a long time, and I never had anything to do with Paxful, but I only supported the OP to be persistent in trying to get his money. I advise you to read the whole topic, maybe some of what we have already written will be of help - my advice is to use all the social networks they use and put as much pressure as possible to finally solve your case.
newbie
Activity: 3
Merit: 0
What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all?

As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen.

Maybe something like this can help you -> https://www.probono.net/
Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that Sad
Paxful doesn't steal from anyone, accounts that has been locked are proven to be scammers /  engaged with frauds / etc...
if your account has a running balance it will stay as is, and it will never be removed.
Now, if the team can't verify your identity then the account will still be locked.
Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it.
Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible.
they don't even asking me to verify the identity of account. Because they literally know that I am the owner of that account and they keep telling me to wait until review is done which is clearly scammed
I will report you too because you are a part of scammed company
Report me for what?
Report me to whom? Don't waste your time and money as there won't be and changes, am not even bothered by that LoL.
Honestly if you have just filed a report already on this you should just given me your ticket number instead of barking all over the place. Besides how would we know if you're the owner if you haven't give us the details we need.
Like I said if this case was said to be "an appeal is not possible" then do not expext something will change.

Am I expected something will chance? hell no because it must be changed. How come you guys stealing my own money like that? That was the bitcoins I was deposited into Paxful's account wallet, it's not even came from trades or else belongs to Paxful. And who the hell that you think they can just steal like that?
About the identity if they didn't ask me to do so how do I know I will need to submit that? or they just told me that the account is suspended and comeback after 365 days but then turned out into a broken promised from a bundle of craps scammers? I don't care if you are a scammer like them but if you work for a scammed company then I will just report you as part of them.
like I said, no one is trying to steal from you, and no one from paxful will steal your funds...
And I guess, you're not reading... you can easily approach our support by sending us a ticket for whatever you concern is. Lastly, Just do whatever you want on those reports, like I care.

Please help me also brother. It’s been a year that my funds are stuck. Those are hardly earned money of about 4k usd. I’m from a  country in Asia.

Paxful Username: MBON2912
Ticket Number: 1171698
Concern: Frozen account for over a year. I raised ticket many times and i am very sick about my 4k stuck inside. It was stuck since February 2023
Last Date of Accesing the account: i had full access before over a year
jr. member
Activity: 120
Merit: 5
Congratulations on your persistence, that's the only reason you were able to get your funds back. Did you at least get a specific explanation as to why it took them as long as 2 years to consider your case?

In the future, before using any service, first check the experiences of others, you will save a lot of time and nerves Wink
Hello Lucius,
Thank you for you kind of this, they did not say anything. I just received their email saying the account is available to withdraw the funds and they said sorry for long time waiting lol =))) very fucking dude platform
legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
Congratulations on your persistence, that's the only reason you were able to get your funds back. Did you at least get a specific explanation as to why it took them as long as 2 years to consider your case?

In the future, before using any service, first check the experiences of others, you will save a lot of time and nerves Wink
jr. member
Activity: 120
Merit: 5
great new they have finally let me withdraw my funds, thank you guys. But I am still not recommended you guys to using Paxful, it is a such platform that held my money 2 years long
jr. member
Activity: 120
Merit: 5
they are doing nothing until now, I feel very useless right now Sad and hopeless
sr. member
Activity: 658
Merit: 251
If this case of blocking is one and there are no other similar stories, then perhaps you did something wrong. Usually, technical support reacts to such situations promptly and solves the problem in 99% of cases. The exchange on which all this happened has no reason to accumulate such problems and spoils its reputation. Therefore, just keep on fighting until you win or some specific result. I think there is no point in filing a lawsuit or looking for some other solution other than contacting the exchange's support. It will simply waste time and money.
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
as of right now there is nothing changed...

You can't expect something to change in 3 or 4 days, things like this aren't resolved overnight, so arm yourself with patience and hope for the best outcome. I think this is your best chance, because you're sure someone will look at your ticket - but now it's all up to Paxful to decide if there are elements to unblock your account or at least get your money back.
The think I know right now that they are going to keep ignoring me Sad just like what the guy did to me earlier!
Support system on the crypto trading platforms sucks, only you can feel it when you met some issues like this and they never try to help you even with the money stuck there. This also can be a lesson for us to move towards decentralization.
jr. member
Activity: 120
Merit: 5
as of right now there is nothing changed...

You can't expect something to change in 3 or 4 days, things like this aren't resolved overnight, so arm yourself with patience and hope for the best outcome. I think this is your best chance, because you're sure someone will look at your ticket - but now it's all up to Paxful to decide if there are elements to unblock your account or at least get your money back.
The think I know right now that they are going to keep ignoring me Sad just like what the guy did to me earlier!
legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
as of right now there is nothing changed...

You can't expect something to change in 3 or 4 days, things like this aren't resolved overnight, so arm yourself with patience and hope for the best outcome. I think this is your best chance, because you're sure someone will look at your ticket - but now it's all up to Paxful to decide if there are elements to unblock your account or at least get your money back.
jr. member
Activity: 120
Merit: 5
as of right now there is nothing changed Sad I don't know if he will or not because I do really appreciated your kind for caring about my problem! Thank you so much
legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
If only he did what I said then everybody can know whether it is a resolvable issue or not.

I thought it had already happened after he wrote the post in your thread, and that you did those things through private messages - and that your conclusion is that nothing more can be done in his case. That's why I advised him to seek legal help if all other options fail to resolve the matter directly with Paxful.



baodo159, in the future try to do what others advise you to do, and I am sure that cabalism13 will do everything in its power to try to help you - and I also hope that your problem will be solved.
jr. member
Activity: 120
Merit: 5
baodo159, nothing will be resolved through forums or public threats that you will do this or that. Someone offered to help, they couldn't help you and I think you need to finish that story.

After everything you have tried, if you still believe that your money has been unjustly frozen, all you have left is a legal battle to prove it in court. You are lucky to be in the same country as the service you are in dispute with, so try to find a legal adviser who will help you for free or a lawyer who will also represent you for free.
If only he did what I said then everybody can know whether it is a resolvable issue or not.
Sending a tivket to our support, then sending the details to me so it can be handled quickly
Code:
Paxful Username:
Ticket Number:
Concern:
Last Date of Accesing the account:
Paxful Username: BAODOOOOZZZ
Ticket Number: 488359
Concern: Account got suspended after resolved the dispute of chargeback, was told to come back after 365 days for an appeal but then they don't
Last Date of Accesing the account: over a years ago

I am honestly sorry if I was out of control and got some words on you. But if you were me you can understand that I was very mad like it is my own money but someone hold it and not letting me access into it. Once again, I apologize for my words. If you could help me, please I am truly thank you.
legendary
Activity: 1428
Merit: 1166
🤩Finally Married🤩
baodo159, nothing will be resolved through forums or public threats that you will do this or that. Someone offered to help, they couldn't help you and I think you need to finish that story.

After everything you have tried, if you still believe that your money has been unjustly frozen, all you have left is a legal battle to prove it in court. You are lucky to be in the same country as the service you are in dispute with, so try to find a legal adviser who will help you for free or a lawyer who will also represent you for free.
If only he did what I said then everybody can know whether it is a resolvable issue or not.
Sending a tivket to our support, then sending the details to me so it can be handled quickly
Code:
Paxful Username:
Ticket Number:
Concern:
Last Date of Accesing the account:
legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
baodo159, nothing will be resolved through forums or public threats that you will do this or that. Someone offered to help, they couldn't help you and I think you need to finish that story.

After everything you have tried, if you still believe that your money has been unjustly frozen, all you have left is a legal battle to prove it in court. You are lucky to be in the same country as the service you are in dispute with, so try to find a legal adviser who will help you for free or a lawyer who will also represent you for free.
jr. member
Activity: 120
Merit: 5
like I said, no one is trying to steal from you, and no one from paxful will steal your funds...
And I guess, you're not reading... you can easily approach our support by sending us a ticket for whatever you concern is. Lastly, Just do whatever you want on those reports, like I care.
Well it's enough to say what kind of person you are! I am not supprised when they hire people like you at all
1. You've been nicely given an advise on what to do
2. You've been informed what to expect.
And yet you came to me with those threats? Now you expect me to treat you nicely? I think you've hit your head so hard and I'm just wasting my time and efforts on you buddy.
End. Good Luck on those Reports, you should file a lawsuit against paxful if you really are convinced that the company stole your money.
First thing, I am not threaten you. I just said you are working for them so I will report you too to let you know what I am doing. Secondly, I always politely and calmly with everyone else. You could simply just check my chat above. There is not just like for no reason that I am talking to you like this. Just because you don't understand it. Whatever, the company is stealing my funds and I will seeking help to sue them. They have no right to hold user money like that. Period
legendary
Activity: 1428
Merit: 1166
🤩Finally Married🤩
like I said, no one is trying to steal from you, and no one from paxful will steal your funds...
And I guess, you're not reading... you can easily approach our support by sending us a ticket for whatever you concern is. Lastly, Just do whatever you want on those reports, like I care.
Well it's enough to say what kind of person you are! I am not supprised when they hire people like you at all
1. You've been nicely given an advise on what to do
2. You've been informed what to expect.
And yet you came to me with those threats? Now you expect me to treat you nicely? I think you've hit your head so hard and I'm just wasting my time and efforts on you buddy.
End. Good Luck on those Reports, you should file a lawsuit against paxful if you really are convinced that the company stole your money.
jr. member
Activity: 120
Merit: 5
What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all?

As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen.

Maybe something like this can help you -> https://www.probono.net/
Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that Sad
Paxful doesn't steal from anyone, accounts that has been locked are proven to be scammers /  engaged with frauds / etc...
if your account has a running balance it will stay as is, and it will never be removed.
Now, if the team can't verify your identity then the account will still be locked.
Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it.
Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible.
they don't even asking me to verify the identity of account. Because they literally know that I am the owner of that account and they keep telling me to wait until review is done which is clearly scammed
I will report you too because you are a part of scammed company
Report me for what?
Report me to whom? Don't waste your time and money as there won't be and changes, am not even bothered by that LoL.
Honestly if you have just filed a report already on this you should just given me your ticket number instead of barking all over the place. Besides how would we know if you're the owner if you haven't give us the details we need.
Like I said if this case was said to be "an appeal is not possible" then do not expext something will change.

Am I expected something will chance? hell no because it must be changed. How come you guys stealing my own money like that? That was the bitcoins I was deposited into Paxful's account wallet, it's not even came from trades or else belongs to Paxful. And who the hell that you think they can just steal like that?
About the identity if they didn't ask me to do so how do I know I will need to submit that? or they just told me that the account is suspended and comeback after 365 days but then turned out into a broken promised from a bundle of craps scammers? I don't care if you are a scammer like them but if you work for a scammed company then I will just report you as part of them.
like I said, no one is trying to steal from you, and no one from paxful will steal your funds...
And I guess, you're not reading... you can easily approach our support by sending us a ticket for whatever you concern is. Lastly, Just do whatever you want on those reports, like I care.
Well it's enough to say what kind of person you are! I am not supprised when they hire people like you at all
legendary
Activity: 1428
Merit: 1166
🤩Finally Married🤩
What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all?

As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen.

Maybe something like this can help you -> https://www.probono.net/
Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that Sad
Paxful doesn't steal from anyone, accounts that has been locked are proven to be scammers /  engaged with frauds / etc...
if your account has a running balance it will stay as is, and it will never be removed.
Now, if the team can't verify your identity then the account will still be locked.
Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it.
Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible.
they don't even asking me to verify the identity of account. Because they literally know that I am the owner of that account and they keep telling me to wait until review is done which is clearly scammed
I will report you too because you are a part of scammed company
Report me for what?
Report me to whom? Don't waste your time and money as there won't be and changes, am not even bothered by that LoL.
Honestly if you have just filed a report already on this you should just given me your ticket number instead of barking all over the place. Besides how would we know if you're the owner if you haven't give us the details we need.
Like I said if this case was said to be "an appeal is not possible" then do not expext something will change.

Am I expected something will chance? hell no because it must be changed. How come you guys stealing my own money like that? That was the bitcoins I was deposited into Paxful's account wallet, it's not even came from trades or else belongs to Paxful. And who the hell that you think they can just steal like that?
About the identity if they didn't ask me to do so how do I know I will need to submit that? or they just told me that the account is suspended and comeback after 365 days but then turned out into a broken promised from a bundle of craps scammers? I don't care if you are a scammer like them but if you work for a scammed company then I will just report you as part of them.
like I said, no one is trying to steal from you, and no one from paxful will steal your funds...
And I guess, you're not reading... you can easily approach our support by sending us a ticket for whatever you concern is. Lastly, Just do whatever you want on those reports, like I care.
jr. member
Activity: 120
Merit: 5
very funny that a company that told their user to resolved the problem, and after they resolved it they banned them. Said because the user have been in a dispute that might suspicious as fraud then telling them to comeback after 365 days to withdraw the remaining funds on account because there might be another victim so it let 365 days for any victim to contact them. After the user tried to exlained eveything several times. They are still ignoring them and just answer one thing that comeback after 365 days to withdraw. The user gave up and waited for 365 days but then now the company said the review still not completed and wait until they reach back to withdraw funds. Is this motherfucker a scammed or what? I just cannot believe for those who look into the story and still not aware that they do weird thing first then they promised and they broked their promised so they are still legit??? I am sick of them
jr. member
Activity: 120
Merit: 5
What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all?

As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen.

Maybe something like this can help you -> https://www.probono.net/
Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that Sad
Paxful doesn't steal from anyone, accounts that has been locked are proven to be scammers /  engaged with frauds / etc...
if your account has a running balance it will stay as is, and it will never be removed.
Now, if the team can't verify your identity then the account will still be locked.
Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it.
Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible.
they don't even asking me to verify the identity of account. Because they literally know that I am the owner of that account and they keep telling me to wait until review is done which is clearly scammed
I will report you too because you are a part of scammed company
Report me for what?
Report me to whom? Don't waste your time and money as there won't be and changes, am not even bothered by that LoL.
Honestly if you have just filed a report already on this you should just given me your ticket number instead of barking all over the place. Besides how would we know if you're the owner if you haven't give us the details we need.
Like I said if this case was said to be "an appeal is not possible" then do not expext something will change.

Am I expected something will chance? hell no because it must be changed. How come you guys stealing my own money like that? That was the bitcoins I was deposited into Paxful's account wallet, it's not even came from trades or else belongs to Paxful. And who the hell that you think they can just steal like that?
About the identity if they didn't ask me to do so how do I know I will need to submit that? or they just told me that the account is suspended and comeback after 365 days but then turned out into a broken promised from a bundle of craps scammers? I don't care if you are a scammer like them but if you work for a scammed company then I will just report you as part of them.
legendary
Activity: 1428
Merit: 1166
🤩Finally Married🤩
What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all?

As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen.

Maybe something like this can help you -> https://www.probono.net/
Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that Sad
Paxful doesn't steal from anyone, accounts that has been locked are proven to be scammers /  engaged with frauds / etc...
if your account has a running balance it will stay as is, and it will never be removed.
Now, if the team can't verify your identity then the account will still be locked.
Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it.
Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible.
they don't even asking me to verify the identity of account. Because they literally know that I am the owner of that account and they keep telling me to wait until review is done which is clearly scammed
I will report you too because you are a part of scammed company
Report me for what?
Report me to whom? Don't waste your time and money as there won't be and changes, am not even bothered by that LoL.
Honestly if you have just filed a report already on this you should just given me your ticket number instead of barking all over the place. Besides how would we know if you're the owner if you haven't give us the details we need.
Like I said if this case was said to be "an appeal is not possible" then do not expext something will change.
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
they don't even asking me to verify the identity of account. Because they literally know that I am the owner of that account and they keep telling me to wait until review is done which is clearly scammed
I will report you too because you are a part of scammed company
Simply calling them is not going to bring any solution so be patient because you trusted a centralized company that is why this much of burden on your side. A lot of people also trapped in such kind of loop an their funds stuck there forever so you have little chance to recover means you can move on from this or just wait for their further responses.
jr. member
Activity: 120
Merit: 5
What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all?

As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen.

Maybe something like this can help you -> https://www.probono.net/
Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that Sad
Paxful doesn't steal from anyone, accounts that has been locked are proven to be scammers /  engaged with frauds / etc...
if your account has a running balance it will stay as is, and it will never be removed.
Now, if the team can't verify your identity then the account will still be locked.
Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it.
Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible.
they don't even asking me to verify the identity of account. Because they literally know that I am the owner of that account and they keep telling me to wait until review is done which is clearly scammed
I will report you too because you are a part of scammed company
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
can anyone helping me please Sad I cannot lose my money like this Sad(
@OP, Did you try to contact @cabalism13? Because just now I remember he is willing to resolve any issues with Paxful because he is one of the team member of Paxful.

So please take a look at this thread [FREE] Paxful Help Services

It's unbelievable that you put a link to a thread whose content you didn't check at all - the OP contacted cabalism13 on February 27, but only now has received an answer (at least as far as public announcements are concerned).
I was on my phone by that time but later I read that thread where cabalism13 didn't made any responses regarding anything but I guess now he got notified by a bot when I mentioned his name.


Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible.

Given the number of negative reviews that can be read on various websites, about 60% of Paxful users are apparently scammers whose account has been frozen. It is only strange to me that the OP claims that his account has been blocked.


But OP claims that now the dispute with the trading partner was resolved, even Paxful response that they are trying to reach the other trader to confirm it but as far as I know if there is no further response after a long time from the other side then the dispute should be resolved with what re the proofs are available at the moment with them which means OP is in advantage now but why there is no further response?
legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
can anyone helping me please Sad I cannot lose my money like this Sad(
@OP, Did you try to contact @cabalism13? Because just now I remember he is willing to resolve any issues with Paxful because he is one of the team member of Paxful.

So please take a look at this thread [FREE] Paxful Help Services

It's unbelievable that you put a link to a thread whose content you didn't check at all - the OP contacted cabalism13 on February 27, but only now has received an answer (at least as far as public announcements are concerned).

Can you please help me? Sad they hold my funds and told me to come back after 365 days to get my money back but when it come to a year then they say they are still review it, Even I have not doing anything wrong at all. There was a dispute and I solved it. After I solved it mod banned me? and hold my funds?



Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible.

Given the number of negative reviews that can be read on various websites, about 60% of Paxful users are apparently scammers whose account has been frozen. It is only strange to me that the OP claims that his account has been blocked with the following note :

They told me to comeback after 1 year to withdraw it??? it's very unreasonable

If he did something wrong, why give him the false hope that he will get his funds after 1 year?
legendary
Activity: 1428
Merit: 1166
🤩Finally Married🤩
What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all?

As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen.

Maybe something like this can help you -> https://www.probono.net/
Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that Sad
Paxful doesn't steal from anyone, accounts that has been locked are proven to be scammers /  engaged with frauds / etc...
if your account has a running balance it will stay as is, and it will never be removed.
Now, if the team can't verify your identity then the account will still be locked.
Take note that the things you used from when you created the account should also be the one you submit for verifying the Identity, else there's nothing do about it.
Lastly, If you go against the TOS of the Company then consider the account lost as it will be banned forever and an appeal won't be possible.
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
can anyone helping me please Sad I cannot lose my money like this Sad(
@OP, Did you try to contact @cabalism13? Because just now I remember he is willing to resolve any issues with Paxful because he is one of the team member of Paxful.

So please take a look at this thread [FREE] Paxful Help Services
legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
You're welcome, though I wish I could really help you solve your problem somehow. It seems that the only thing that could have any effect is to file a lawsuit and claim your rights in court, of course if you could find a lawyer to represent you for free.

If you haven’t already, maybe you could share your case once again across all the social networks of Paxful and thus try to get their attention?

https://paxful.com/community
jr. member
Activity: 120
Merit: 5
What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all?

As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen.

Maybe something like this can help you -> https://www.probono.net/
Thank you so much for all of your efford to helping me, I really apprecited it! The guys from Paxful just told me the same thing as they told me from email and now he even ignoring me. I think they are all in the same boat. My money just got stolen like that Sad
legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
What in the end was with that user who offered his services around Paxful support for forum members? Did he explain to you in any way why you can't get your money, and is there any chance of that happening at all?

As for a lawyer, it's hard to find someone who wants to work pro bono ("for the public good"), but since it is a US based company have you sent any complaints to the relevant institutions in the US? Of course, assuming you're a US citizen.

Maybe something like this can help you -> https://www.probono.net/
jr. member
Activity: 120
Merit: 5
can anyone helping me please Sad I cannot lose my money like this Sad(
jr. member
Activity: 120
Merit: 5
can someone help me to find a lawer for this? I really want to sue them but I cannot afford the lawyer fee
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
I have been waiting for 1 year that unreasonable and now have to wait more? Can you imagine if I was just getting bad or I just really need the money if I don't have it I might almost die? there is day that I don't even have a dollar to buy something to eat and I was hungry as I will eat anything cross by my face but they holding my money like that. What kind of a platform that holding someone money like that unreasonable when they solved the problem already? you still think they are legit???
I can understand your situation but it is not going to help this process further speed up, you had chosen a centralized service and accepted their terms and then only deposited, now you have no other choice than accepting their response which could be whatever.

What country are you in? Was it caused by a bank error, If you are holding bitcoin in your Paxful Wallet and there has been no activity in your
account for a period of time prescribed by applicable law, we may be required to report
such remaining bitcoin in your account as unclaimed property in accordance with abandoned
property and escheat laws.

Read the topic before suggesting anything! Roll Eyes

jr. member
Activity: 120
Merit: 5
what part did you see they said June? It clearly said March 04
by the way are you running the 777 website? can you check my account there? username: 1231231111
I have been losing too much but never get anything like a bonus Sad could you issue based on my activity?
thanks!
jr. member
Activity: 120
Merit: 5
what part did you see they said June? It clearly said March 04
hero member
Activity: 2800
Merit: 595
https://www.betcoin.ag
I have been waiting for 1 year that unreasonable and now have to wait more? Can you imagine if I was just getting bad or I just really need the money if I don't have it I might almost die? there is day that I don't even have a dollar to buy something to eat and I was hungry as I will eat anything cross by my face but they holding my money like that. What kind of a platform that holding someone money like that unreasonable when they solved the problem already? you still think they are legit???


Well, it says June, a few more months and it's going to be a year then. If they still are going to freeze your account then you're really out of luck here. It's not a very considerate TOS that an appeal is not possible when it comes to chargebacks. Very unfortunate for Teedee94 and it looks like you both have the same issue here which his account was already suspended.
jr. member
Activity: 120
Merit: 5
I have been waiting for 1 year that unreasonable and now have to wait more? Can you imagine if I was just getting bad or I just really need the money if I don't have it I might almost die? there is day that I don't even have a dollar to buy something to eat and I was hungry as I will eat anything cross by my face but they holding my money like that. What kind of a platform that holding someone money like that unreasonable when they solved the problem already? you still think they are legit???
newbie
Activity: 1
Merit: 0
Please contact me via [email protected] if you want to make money with no investment. You do not need spend any money. You do not need to get and gather referral. This opportunity may be for a limited time.
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
This platform is a big scam, they are ignoring my email now. I have sent them many email to many different department but none of them reply me since the day they said they will unbanned and let me withdraw the funds. They are stealing my money literally. Guys be aware do not using this platform
Wait for few days because it may take weeks to review your case and give your response and don't forget that they said they will review your case after 365 days but still there is no assurance that your funds will be released with no obligations.
jr. member
Activity: 120
Merit: 5
This platform is a big scam, they are ignoring my email now. I have sent them many email to many different department but none of them reply me since the day they said they will unbanned and let me withdraw the funds. They are stealing my money literally. Guys be aware do not using this platform
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
I still not get my funds yet! what were you mentioned about???
AFAIK, if there is no response from the other side after you provided enough evidence that you paid him then the case will be resolved on your side. So keep asking about the support team to contact the other side and if they are not receiving response then you will get your account back or atleast the balance left there.
jr. member
Activity: 120
Merit: 5
I still not get my funds yet! what were you mentioned about???
full member
Activity: 490
Merit: 101
FRX: Ferocious Alpha
He disappeared from the radar because his money was returned and now he is celebrating and is already drunk to the point of unconsciousness? Smiley Maybe, on the contrary, he was too upset and decided to delete everything related to cryptocurrency and left the forum too? Smiley I hope it will end well after all, the guy will get his well-deserved money and have a happy end.
jr. member
Activity: 120
Merit: 5








Guys I just got all evidence here, let's wait if they will release my fund tomorrow. I will update it here.
jr. member
Activity: 120
Merit: 5
thank you so much for those kind words, this is my problem but I can see you really care about it. I hope you will not getting the same problem as mine, I will keep trying to contact them until they returned my money back. But I don't know who to contact or their address to sending a letter to Sad
full member
Activity: 490
Merit: 101
FRX: Ferocious Alpha
Don't give up and give up! It is necessary to use all the possibilities. Write to the technical support of the exchange, write to partners, write on forums such as bitcointalk and others. The main thing is a positive attitude and confidence that everything will be returned. I am sure that you are not alone with this problem. Perhaps you need to look and find other victims in such a situation. I also think letters are worth writing not only e-mails, since usually e-mails are not a document in the legal sense.
jr. member
Activity: 120
Merit: 5
thank you guys a lot for giving me advice. The sad thing it is, in which world that they hold your money in one year unreasonable then now you still believe them going to release your funds to you. This is already a big mistake when I decided to store my coins there and trade there at the first time. I can say that I am paying them not less than 5k in just transactions fee because I have done almost 1k trades there without any negative feedback. After all, the one holding the right side of a knife will always win. They made the rule, and they steal my money right in front my face but I cannot doing anything about it. Just like a robber who jumped into our house and take our money right in front of us but I cannot do anything. Anyway, thank you guys so much for giving a little hope!
full member
Activity: 490
Merit: 101
FRX: Ferocious Alpha
You can approach the problem strictly legally. Understand where and how the exchange is registered where your money is stuck. Next, you should consult with a lawyer in this area. If the case is not resolved peacefully, then you should not wait but immediately file a statement of claim in court. The main thing is not to sit back and wait for your bitcoin to be returned to you.
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
It have been a year but when I contacted them they say it still on review and they told me they will let me know when it's completed? This is real scam guys Sad
This is not scam, there should be some kind of violation that is why they put your account on hold, you should ask further details than simply asking them to release your funds to move further in your case.
full member
Activity: 490
Merit: 101
FRX: Ferocious Alpha
The higher the bitcoin price, the more such sad stories will be. It is a pity that, due to banal greed, people begin to behave this way and subsequently undermine people's faith in such platforms. What is the alternative? I think this is a fragmentation of my critical capital. What else can help? You need to put "eggs" in different "baskets", then even if such a situation arises, you will not be left "with nothing." You will have variability. It is very important. Sorry.
jr. member
Activity: 120
Merit: 5
It have been a year but when I contacted them they say it still on review and they told me they will let me know when it's completed? This is real scam guys Sad
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
If you still haven't asked for a legal advice, there is Silver Miller. They are based in US, offers a free consultation and most cases are contingency-fee basis according to them. They were involved in cryptocurrency related cases like bitconnect, cryptsy, coinbase, you can find more on their site or by searching for their articles in coindesk, cointelegraph, etc..

Also worth mentioning that the idea of you seeking for legal options may send paxful on their toes and start working on resolving your case. It worked in some exchanges.
I have sent them my case but still not received any information back, does anyone here know a crypto lawyer??? Please give me information because I got scammed in crypto many times and I have all the evidence.
There is no such thing exists and you need to find a lawyer in your country because where the regulations could be differ for cryptos and if the government doesn't recognize cryptos means they won't even file it as scam.So better find a legal advisor in your locale.
hero member
Activity: 3150
Merit: 937
I understand that your Bitcoin is frozen at Paxful and you can't withdraw it,but can you sell it for fiat payment methods inside the platform?Is your entire Paxful account frozen or only the BTC withdrawal is blocked?
I was very hyped up about creating a Paxful account and actively trading there.After your case,I might reconsider my decision.The biggest problem of Paxful is the lack of a good customer support team.
What amount of BTC is currently frozen?If it's a big amount,I'm pretty sure that such risk of being scammed   exists in any crypto P2P marketplace or crypto exchange platform.
jr. member
Activity: 120
Merit: 5
If you still haven't asked for a legal advice, there is Silver Miller. They are based in US, offers a free consultation and most cases are contingency-fee basis according to them. They were involved in cryptocurrency related cases like bitconnect, cryptsy, coinbase, you can find more on their site or by searching for their articles in coindesk, cointelegraph, etc..

Also worth mentioning that the idea of you seeking for legal options may send paxful on their toes and start working on resolving your case. It worked in some exchanges.
I have sent them my case but still not received any information back, does anyone here know a crypto lawyer??? Please give me information because I got scammed in crypto many times and I have all the evidence.
jr. member
Activity: 120
Merit: 5
it's said after I contacted the guy who work for Paxful here, he telling me the same thing as what they did. They told me to come back and withdraw it after one year. What a worst platform
hero member
Activity: 1330
Merit: 569
If you still haven't asked for a legal advice, there is Silver Miller. They are based in US, offers a free consultation and most cases are contingency-fee basis according to them. They were involved in cryptocurrency related cases like bitconnect, cryptsy, coinbase, you can find more on their site or by searching for their articles in coindesk, cointelegraph, etc..

Also worth mentioning that the idea of you seeking for legal options may send paxful on their toes and start working on resolving your case. It worked in some exchanges.
Thank you so much, I am looking for these all days. I have contacted them, hope will get answer back soon

I was actually looking forward to see the part where you will then say the issue has been resolved but unfortunately it has nit happened. I have used Paxful before and never had any issue with them and come to understand that the procedures they have put in place is to protect both the buyer and the seller. But with this case and since it shows they are not willing to do the right thing, then its time for you to also go the extra mile.

I am happy that you are looking to explore legal options but looking at the amount involved, except the lawyers you are engaging are doing something close to probono, it might not pay well. Another alternative and cheaper one for me is to engage them on social media and get people to retweet as much as possible to get their attention.
jr. member
Activity: 120
Merit: 5
If you still haven't asked for a legal advice, there is Silver Miller. They are based in US, offers a free consultation and most cases are contingency-fee basis according to them. They were involved in cryptocurrency related cases like bitconnect, cryptsy, coinbase, you can find more on their site or by searching for their articles in coindesk, cointelegraph, etc..

Also worth mentioning that the idea of you seeking for legal options may send paxful on their toes and start working on resolving your case. It worked in some exchanges.
Thank you so much, I am looking for these all days. I have contacted them, hope will get answer back soon
hero member
Activity: 2786
Merit: 902
yesssir! 🫡
If you still haven't asked for a legal advice, there is Silver Miller. They are based in US, offers a free consultation and most cases are contingency-fee basis according to them. They were involved in cryptocurrency related cases like bitconnect, cryptsy, coinbase, you can find more on their site or by searching for their articles in coindesk, cointelegraph, etc..

Also worth mentioning that the idea of you seeking for legal options may send paxful on their toes and start working on resolving your case. It worked in some exchanges.
jr. member
Activity: 120
Merit: 5
I have contacted Paxful's agent in out site and he told me he is writing them a letter but it seems like scammer does not wanted to release my coins. They are about to steal my hard-erned money
jr. member
Activity: 120
Merit: 5
You can try your luck contacting Alex077, even though he is a Russian speaking, he definitely understands English.

I'm not saying he will 100% help you, but he promotes Paxful on bitcointalk and cryptotalk forums. Maybe he can somehow help you or gave some contacts to persons that could help you, maybe he knows someone from the team. Just try, no one will punish your or make laught of you for that.
Thank you! I have contacted him and he was asking me for my username and the problem was. Maybe he could do something for my case, thanks anyway!
legendary
Activity: 2492
Merit: 1215
You can try your luck contacting Alex077, even though he is a Russian speaking, he definitely understands English.

I'm not saying he will 100% help you, but he promotes Paxful on bitcointalk and cryptotalk forums. Maybe he can somehow help you or gave some contacts to persons that could help you, maybe he knows someone from the team. Just try, no one will punish your or make laught of you for that.
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
I have not trust them anymore since they suspended my account and ignoring me like I am the scammer. But the thing here is my money still there, I need to get my hard-erned money before saying goodbye to their site. I have tried many way already even contacted the person who disputed the transaction and they have sent paxful email saying about to unlock my account but they are not. They really just wanted to steal my money or make me waiting 1 year and maybe I will forget about it then they will claim it as un-wanted funds or they will just steal it. It is not fair and too many people still out there giving them money everyday like that. We should do something to take down this business and these people. Please guys, if someone have any idea. They told me to comeback after 1 year to wiithdraw my funds because they will need time for the enforcement law or victim to come and claim the funds but literally the victim who is the seller have already contacted them to tell them unlock my account. This is very wrong and very rude people scamming over our money
Even if you are not a scammer, the charge back make them to feel like you are a one so they want to restrict you from scamming anyone in the future.The same thing happens with loalbitcoin as well but there is an opportunity to unlock if you can provide all the necessary proof like transaction statement of repayment and also the proof of charge back was a mistake by banking side.
legendary
Activity: 2282
Merit: 1023
If you look at their score on trustpilot, they are marked as poor, where 51% say they are bad service.
It is a P2P site and they act as an escrow and if you trade gift cards and other risky transaction then most of the time you will encounter scammers that might sell you stolen or scammed gift cards in exchange of bitcoin and once you understand that you are scammed at a later time and you really cannot do anything about it will provoke some negative ratings.
jr. member
Activity: 120
Merit: 5
baodo159, they are not scam generally speaking, but they certainly have some weird rules and aren’t too accommodating when things like this happen. As for the case you mention, at the top of the article you can see an update that says "the charges against Mohamed Yousseff, Artur Shaback, and Ivan Suhharev were dismissed and their cases were closed on Nov. 14, 2016, according to court documents from the Miami- Dade County criminal justice system"

The owners definitely have a bad reputation in real life, and to me personally they look like some kind of mobsters rather than serious business people. Maybe this is a good life lesson for you, always check everything thoroughly first - and if you knew what you know now, you might not do business with them.

If you look at their score on trustpilot, they are marked as poor, where 51% say they are bad service.

https://www.trustpilot.com/review/paxful.com
I have not trust them anymore since they suspended my account and ignoring me like I am the scammer. But the thing here is my money still there, I need to get my hard-erned money before saying goodbye to their site. I have tried many way already even contacted the person who disputed the transaction and they have sent paxful email saying about to unlock my account but they are not. They really just wanted to steal my money or make me waiting 1 year and maybe I will forget about it then they will claim it as un-wanted funds or they will just steal it. It is not fair and too many people still out there giving them money everyday like that. We should do something to take down this business and these people. Please guys, if someone have any idea. They told me to comeback after 1 year to wiithdraw my funds because they will need time for the enforcement law or victim to come and claim the funds but literally the victim who is the seller have already contacted them to tell them unlock my account. This is very wrong and very rude people scamming over our money
newbie
Activity: 31
Merit: 0
I've seen someone didnt get 1million USD withdraw for years on this site. Im sure its a scam, i found a thread about this 1million $ thing back in ~2019 maybe.
But hopefully you get your funds , good luck :/
hero member
Activity: 1806
Merit: 672

With regards to Paxful being a scam or not I'm still in the middle of this since from what I know topics related to Paxful here in the forum are always divided with it. Most of the members saying that they are a scam are the ones who have the same issue with the OP the ones who are saying Paxful is not a scam are members who have no problems with their service or are community managers of it. Even if you look at Reddit you will see no sure answer that their service is definitely a scam, one thing is for sure though their customer service is really slow that's why it doesn't help them in this kind of cases.
legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
baodo159, they are not scam generally speaking, but they certainly have some weird rules and aren’t too accommodating when things like this happen. As for the case you mention, at the top of the article you can see an update that says "the charges against Mohamed Yousseff, Artur Shaback, and Ivan Suhharev were dismissed and their cases were closed on Nov. 14, 2016, according to court documents from the Miami- Dade County criminal justice system"

The owners definitely have a bad reputation in real life, and to me personally they look like some kind of mobsters rather than serious business people. Maybe this is a good life lesson for you, always check everything thoroughly first - and if you knew what you know now, you might not do business with them.

If you look at their score on trustpilot, they are marked as poor, where 51% say they are bad service.

https://www.trustpilot.com/review/paxful.com
jr. member
Activity: 120
Merit: 5
just to update, the site is scam and the owner of Paxful have been in jail. I know why they refused to let me withdraw my money
https://cointelegraph.com/news/bitcoins-correction-could-well-have-shaken-out-potentially-damaging-investors
jr. member
Activity: 120
Merit: 5
baodo159, for a start I suggest you (if you haven't already) read their TOS, especially the parts that can be linked to your case ->

We may in our sole and absolute discretion, immediately and without prior notice: (a) suspend, restrict, or terminate your access to any or all of the Services (including limiting access to your Wallet), and/or (b) deactivate or cancel your account if: (i) we are so required by applicable law, a facially valid subpoena, court order, or binding order of a government authority; (ii) we reasonably suspect you have or may act in violation of this Agreement; (iii) use of your account is subject to any pending litigation, investigation, or government proceeding and/or we perceive a heightened risk of legal or regulatory non-compliance associated with your account activity; (iv) our service partners are unable to support your use; (v) you take any action that we deem as circumventing our controls and procedures or (vi) we think it is necessary to do so to protect us, our users, including you, or our employees from danger or loss. If we exercise our rights to limit or refuse your access to the Services, we will not be responsible for any consequences of our refusal to give you access to the Services, including any delay, damage or inconvenience you may suffer as a result...

If you are holding bitcoin in your Paxful Wallet and there has been no activity in your account for a period of time prescribed by applicable law, we may be required to report such remaining bitcoin in your account as unclaimed property in accordance with abandoned property and escheat laws. If this occurs, we will use reasonable efforts to provide written notice to you. If you fail to respond to any such notice within seven (7) business days of receipt, or as otherwise required by law, we may be required to deliver any such bitcoin to the applicable jurisdiction as unclaimed property. We reserve the right to deduct a dormancy fee or other administrative charges from such unclaimed bitcoin as permitted by applicable law.

In other words, they can do whatever they want according to their rules, and they don't even have to give you any explanation. They seem to think that you have broken some of their rules, and for now they obviously do not intend to change their decision. If you can afford some legal help (lawyer or legal adviser) that would be best.

What you can do on this forum (if you consider yourself cheated) is to open a Scam Accusations and to present all the evidence by using proper report format. Maybe Paxful will react to that, of course if you let them know.

Thank you so much! I will do this as your advice to try if it's help to solve my case!
Thanks!
jr. member
Activity: 120
Merit: 5
Unfortunately, no one in this forum works for the bank and they will not discuss it publicly, the support team is the only one that will solve your problem.

Depending on what you understand about your problem, the second party to the disputed transaction reporting that you used deceptive methods, and therefore the support team freezes (not to withdraw the money) your account until it is certain of the matter.

If the Buyer or the Seller of a disputed transaction provides fraudulent information or fraudulent documents or makes false claims or otherwise uses deceptive tactics, the dispute may be immediately resolved against such user and such user’s account may be immediately suspended or terminated at the sole discretion of Paxful Support

It is better for you to contact the second party (the buyer) to contact the support team that the problem has been resolved and that everything is fine.

If no progress has occurred, do not worry, as long as you can access the account and the funds on that account.
thanks for your advice, I have contacted the seller and he has told paxful that he has received the money, but they are still ignoring me.
hero member
Activity: 1806
Merit: 672
Issues like this where the crypto service isn't responding to your concerns anymore can be solve by taking legal action against them, hire a lawyer and thoroughly explain your situation being centered by Paxful withholding your funds and not contacting you, particularly I don't know if they have broken any law or something or this is just a misunderstanding but usually having to let them know a lawyer is knocking on their doors will speed up the process companies like this always want to stay away from legal issues as it can ruin their reputation by a lot.
legendary
Activity: 2688
Merit: 3983
Unfortunately, no one in this forum works for the bank and they will not discuss it publicly, the support team is the only one that will solve your problem.

Depending on what you understand about your problem, the second party to the disputed transaction reporting that you used deceptive methods, and therefore the support team freezes (not to withdraw the money) your account until it is certain of the matter.

If the Buyer or the Seller of a disputed transaction provides fraudulent information or fraudulent documents or makes false claims or otherwise uses deceptive tactics, the dispute may be immediately resolved against such user and such user’s account may be immediately suspended or terminated at the sole discretion of Paxful Support

It is better for you to contact the second party (the buyer) to contact the support team that the problem has been resolved and that everything is fine.

If no progress has occurred, do not worry, as long as you can access the account and the funds on that account.
legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
baodo159, for a start I suggest you (if you haven't already) read their TOS, especially the parts that can be linked to your case ->

We may in our sole and absolute discretion, immediately and without prior notice: (a) suspend, restrict, or terminate your access to any or all of the Services (including limiting access to your Wallet), and/or (b) deactivate or cancel your account if: (i) we are so required by applicable law, a facially valid subpoena, court order, or binding order of a government authority; (ii) we reasonably suspect you have or may act in violation of this Agreement; (iii) use of your account is subject to any pending litigation, investigation, or government proceeding and/or we perceive a heightened risk of legal or regulatory non-compliance associated with your account activity; (iv) our service partners are unable to support your use; (v) you take any action that we deem as circumventing our controls and procedures or (vi) we think it is necessary to do so to protect us, our users, including you, or our employees from danger or loss. If we exercise our rights to limit or refuse your access to the Services, we will not be responsible for any consequences of our refusal to give you access to the Services, including any delay, damage or inconvenience you may suffer as a result...

If you are holding bitcoin in your Paxful Wallet and there has been no activity in your account for a period of time prescribed by applicable law, we may be required to report such remaining bitcoin in your account as unclaimed property in accordance with abandoned property and escheat laws. If this occurs, we will use reasonable efforts to provide written notice to you. If you fail to respond to any such notice within seven (7) business days of receipt, or as otherwise required by law, we may be required to deliver any such bitcoin to the applicable jurisdiction as unclaimed property. We reserve the right to deduct a dormancy fee or other administrative charges from such unclaimed bitcoin as permitted by applicable law.

In other words, they can do whatever they want according to their rules, and they don't even have to give you any explanation. They seem to think that you have broken some of their rules, and for now they obviously do not intend to change their decision. If you can afford some legal help (lawyer or legal adviser) that would be best.

What you can do on this forum (if you consider yourself cheated) is to open a Scam Accusations and to present all the evidence by using proper report format. Maybe Paxful will react to that, of course if you let them know.
jr. member
Activity: 120
Merit: 5
Did they provide a reason for the year's delay?

If you managed to charge back a bank transfer once why can't they do it again or was it a different way to pay you used? The statute for charge backs is 360 days afaik at maximum so that could be a reason but I wouldn't trust a site to hold my funds for that long...
yes that's why, could I use anything to recovery my wallet there? or verify I am the legit owner of that wallet and forced them to release those funds? Thanks
copper member
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
Did they provide a reason for the year's delay?

If you managed to charge back a bank transfer once why can't they do it again or was it a different way to pay you used? The statute for charge backs is 360 days afaik at maximum so that could be a reason but I wouldn't trust a site to hold my funds for that long...
jr. member
Activity: 120
Merit: 5
What country are you in? Was it caused by a bank error, if it's in somewhere like Europe I'd phone up your bank and ask them about it (and if they put the phone down, walk in and demand an appointment) I assume the liability will lie with them if it was them who accidentally charged it back and resent it... You can keep claiming with paxful too though.
Thank you for your advice, I live in US. I have contact my bank but they said since I was verified the transaction so there would be nothing they could do. But the amount of bitcoin on wallet is more than what the transaction for. Because I have deposited my bitcoin in there to sell it but I cannot sell it while they frozen it. The chargeback transaction just $300 but have been rebill back but the amount remaining on account is 0.15 bitcoin which is almost 2k and they want to steal my money. They told me to comeback after 1 year to withdraw it??? it's very unreasonable
copper member
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
What country are you in? Was it caused by a bank error, if it's in somewhere like Europe I'd phone up your bank and ask them about it (and if they put the phone down, walk in and demand an appointment) I assume the liability will lie with them if it was them who accidentally charged it back and resent it... You can keep claiming with paxful too though.
jr. member
Activity: 120
Merit: 5
Hello guys!
I am having a problem with my account at Paxful. There was a seller disputed that I was chargeback but it was took by an accident and I have already called my bank to rebill the transaction and the seller has received it but Paxful still frozen my account, they even suspended my account and when I ask them why then they giving my a lot of reason that I did not ever do it.
It had been frozen 4 months from now and I still not access into my own funds, because I have sent them many emails and sometimes they said it was because I was chargeback but I explained and showed them that I have already rebill it and seller has received money back but then they said I was ripped off giftcard lol. I was not even trade giftcard there then I ask them to show proof then they keep ignoring me!
Could someone help me get my money back?
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