Hello I want to tell you what happened to me. My balance of 0.73 btc was stollen by the owner or person working in bleutrade. Because it is not possible hackers take my btc because I already set google authenticator.
So at first I had 0.73 btc I was making a decision to buy XP. Because I see from XP fundamentals pretty well they will add some exchangers this year so i want to buy xp with price 2 satoshi. Why would I choose to buy xp on bleutrade? Because the percentage I buy xp with 2 satoshi is bigger in belutrade than on other exchangers Then I enrolled in bleudtrade.
I check official twitter and telegram bleutrade. there are no serious complaints of deposit or withdrawal or loss of funds
Before signing up I have set up my profile
-E-mail status
-Google Authenticator
-Phone number
-Personal Infomation
-Photo & Document
-All have been verified but only Photo & Document still pending.
Then I deposit in bleutrade at an hour to the bleutrade. Suddenly my asset of 0.68 btc was taken away. And then taken again 0.03 btc. all my funds lost less than 6 hours.
Then I reported to the admin staff at bleutrade.com aka "Diogo Agra". He said my funds were taken by others not from bleutrade team. I'm sure this is bleutrade because they have this system. Because they are free to access bleutrade user accounts.
The btc I collected for almost a year just disappeared.
This incident made me not have the spirit of life. I thought to commit suicide but I still love my life, and I still love my family especially my mom.
If you have any advice for me, comfort for me. I appreciate it. May you all stay healthy and you all get rich in crypto currency.
i copy paste my chat with Diogo Agra. without any reason he closed my case
benaya sianturi Tuesday at 01:01
I register on this website. My id [email protected]
Before I sign up for, i upgrade my profile like
-Email Status
-Google Authenticator
-Phone number
-Personal information
-Photos & Documents
All parts are verified but photos and documents are still waiting for verification.
Then I deposit from huobi.com to bluerade.com
deposit occurs at 2018-05-28 14:33:56 (105392231)
After the deposit comes in i want to buy xp asset
i have been set up book order buy xp 0.000000002 btc
I was shocked 3 hours later I realized there was something strange in my account. There was a fund withdrawal from my account
0.688 btc at 2018-05-28 14:51:38 (105392522)
if there is a withdrawal I got an email. but there is no notification from my email.
I am disappointed when there has not been one day I transaction in your company. I've set up Google Authenticator. Why is there any money withdrawal from my account
What is the solution? Does my money back?
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benaya sianturi Tuesday at 15:19
WTF i lost all my fund. very sad. do you steal all my money???
benaya sianturi Wednesday at 20:10
and 2 times i lost my money in your exchanger.. what happaen with your exchanger?
Something wrong with your system?
the withdrawaI did not make
105392522 2018-05-28 14:51:38 BTC -0.68800000 Withdraw: 0.68700000 to address 1Mek3VHZvNsteqMJEH8BeP6PUyHnSj6NxM; fee 0.00100000
(TXID 0182379182c85a2bfb7f7d9d3eb900a91770695b2004c673be5419b86888c4f9)
Deposit back later need now
Diogo Agra Wednesday at 21:15
Dear user, did you run this withdraw order?
benaya sianturi Wednesday at 21:46
Dear Diogo Agra
as I explained earlier. I did not withdrawal my btc in my account
even i have been setting google Authenticator before i deposit, all my btc was gone.
why all my btc gone within 12 hours?
who is your CEO your company? Does she/he has social media i want to talk about my problem?
Diogo Agra Wednesday at 22:14
Dear user, We're sorry, but access to your account was done legally, ie with your login, your password and your 2FA.
That is, who performed the operation had access to your data. If it was not you, it was someone with access to all this information, which is not even available to the Bleutrade team, as we do not have access to this data.
Therefore, the company can not be responsible for an access made with the use of its data.
We are available to provide all the information available so that the matter can be clarified.
109106.txt (5 KB)
benaya sianturi Wednesday at 22:59
bluetrade is a centralized exchange in which users save their assets in 3rd party (bluetrade). Since you own this system you have rights to all information in the user account that uses your system,
you have the right to access the user id without a password without google google autentator code because you have this system, you have the right to access user balances without the permission of the user.
why are you fooling me by saying "which is not even available for the Bleutrade team, since we do not have access to this data" ?? yeah you have access user because you have this system. Why the company does not have access to the user's data, while who made this ststem exchanger in your company?
in other words the company does not want to replace my funds? very strange all my depositions lost less than 12 hours even less 6 hours since I register in your company .[/i][/b]