My BTC hardware wallet was compromised

OcTradism

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Quote from: NotATether on Today at 05:15:07 AM

Whatever it is, never keep digital copies of your seed phrase ever. It should be in the paper world only. If you need to restore your seed on another computer, transport the paper there and type it manually. Never store it on a computer (as I am not really sure what exactly caused your bitcoins to get stolen).

Store wallet files, wallet seed on a device (computer, laptop, phone, usb stick) is risky because if someone steal that device or compromise it, your wallet will be accessed by them and your coins will be stolen.

I agree that paper as a wallet backup when you are moving around is safe. It's safer than device that can be connected to Internet, as you might not lose your device but it will be still compromised by hackers. With paper, except if you lose it, you will not lose your wallet and your coins.

How to back up a seed phrase.

tabas

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Forget about recovering that unless the authorities will caught that hacker together with the funds. But it is most likely that the funds were already gone and moved again from other addresses or converted into a privacy coin, et.al. What you can share us is on how you were hacked. What things you did for that hacker to steal your funds from your hardware wallet. Did you received some airdrops on your address and you clicked on the link that's attached to the NFT or airdrop through your ledger live?

Btcdeybodi

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Quote from: CryptSafe on Today at 08:29:00 AM

Since the wallet address that stole from you is the above, it would be better if you provide the wallet your assets were stolen from so that it would be properly traced by other members because, with this address you have provided, nobody can know where the assets were stolen from because there are lots of transaction recorded to the wallet you provided that stole your asset.

Providing the principal address the coins was moved out from doesn't mean there is anything we can do to help him but just to be sure that the wallet actually belongs to him, that is why i told him that it would be better to provide the address and a signed message with the wallet address just to authenticate that he is the true owner but as for the coins that has been moved out already, nothing can be done Sad

JunaidAzizi

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Quote from: ? on January 08, 2025, 05:58:25 PM

Hi guys,

i just want to share my experience with you. This incident happened 3+ years ago. I logged into my ledger live app, and I found out that my remaining balance was sent to an unknown btc address. At the time I searched on the internet and I found out that this wallet was reported by a couple of other people. Tonight, I checked again my wallet and I found out that the owner of that address moved the coins to other wallets, maybe an exchange, last April (2024). I was wondering if anyone has a similar experience with me, and knows if it is possible to recover the coins in any way. The address that stole my coins is this : bc1qye8jqulxsk6jd4ehkjcm9rtp9fuufntqgqcagn

It is such a terrible thing that someone stole your funds like that, and you feel helpless because you can't do anything. Because of such incidents, the crypto world is notorious for scams, and people don't trust it. I know Bitcoin transactions are irreversible, and the only way to recover your funds is if the thieves cooperate, which is impossible. So the only option you have is to follow up on that address. As you mentioned, the last transaction was made in April, so if they send your funds to any exchange, then maybe you can negotiate with them and provide your evidence against that theft. Perhaps they can do something for you. But remember, this is just my suggestion, it may not work for everyone. However, I wanted to share the possible solution that came to mind. So before doing anything, do your own research (DYOR). There are also other people who have complained against that address, so maybe some results will come up.

CryptSafe

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Quote from: ? on January 08, 2025, 05:58:25 PM

Hi guys,

i just want to share my experience with you. This incident happened 3+ years ago. I logged into my ledger live app, and I found out that my remaining balance was sent to an unknown btc address. At the time I searched on the internet and I found out that this wallet was reported by a couple of other people. Tonight, I checked again my wallet and I found out that the owner of that address moved the coins to other wallets, maybe an exchange, last April (2024). I was wondering if anyone has a similar experience with me, and knows if it is possible to recover the coins in any way. The address that stole my coins is this : bc1qye8jqulxsk6jd4ehkjcm9rtp9fuufntqgqcagn

So sorry about your experience mate. I read your other response to comments where you said you checked your wallet last before you boarded a flight and I want to ask if you used the airport wifi because that is one of the possible causes of your hack if you used the public wifi and another question I would ask is if you stored your seed phrase in google cloud? because that is another aspect of safety people make mistakes of and sometimes it does not end well with their assets as it is being stolen.

It is best you store your seed phrase on a piece of paper and keep it in a safe place where only you can access it whenever you want to. As for your assets, you can track them here to see for yourself where it was sent to and other final destination of your assets.

https://intel.arkm.com/tracer?address=bc1qye8jqulxsk6jd4ehkjcm9rtp9fuufntqgqcagn

https://intel.arkm.com/explorer/address/bc1qye8jqulxsk6jd4ehkjcm9rtp9fuufntqgqcagn

Since the wallet address that stole from you is the above, it would be better if you provide the wallet your assets were stolen from so that it would be properly traced by other members because, with this address you have provided, nobody can know where the assets were stolen from because there are lots of transaction recorded to the wallet you provided that stole your asset.

Lucius

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Quote from: ? on January 08, 2025, 07:35:08 PM

I know it is unreversable and I did transfer the rest of the funds to my exchange account straight away. My laptop was switched off and offline when this happened as I was on a flight. I checked when I got home, couple of hours after landing. I can share the transaction details here in case anyone can trace it.

Did you use a public wireless network while you were at the airport or in the hours before the flight? If by any chance you are, there is a possibility that you have become a victim of something called "evil twin" attacks and it is very popular in all locations where a lot of people gather.

Quote from: ? on January 08, 2025, 07:35:08 PM

Is it possible to prove theft if the stolen funds were sent to a proper exchange, like coinbase etc?

It's definitely possible, just as it's possible to report such things to the police - but the point is to do it as soon as possible, not to think about such things three years after they happened.

Peanutswar

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Once the transaction is already confirmed you cannot take it back again this could be considered as another charge to experience, can you tell whats the background story of the wallet why being compromised?, its the hardware wallet already so there's a possible case the seed was stolen or the wallet itself so the hacker easily use to make a transaction reason why the use of the hardware wallet is to keep away and store it online likely you don't have an active transaction on it.

NotATether

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Quote from: ? on January 08, 2025, 07:35:08 PM

I know it is unreversable and I did transfer the rest of the funds to my exchange account straight away. My laptop was switched off and offline when this happened as I was on a flight. I checked when I got home, couple of hours after landing. I can share the transaction details here in case anyone can trace it. Is it possible to prove theft if the stolen funds were sent to a proper exchange, like coinbase etc?

So the hacker did not steal all of the Bitcoins or something? Or what else?

Whatever it is, never keep digital copies of your seed phrase ever. It should be in the paper world only. If you need to restore your seed on another computer, transport the paper there and type it manually. Never store it on a computer (as I am not really sure what exactly caused your bitcoins to get stolen).

BitMaxz

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Quote from: ? on January 08, 2025, 07:35:08 PM

I know it is unreversable and I did transfer the rest of the funds to my exchange account straight away. My laptop was switched off and offline when this happened as I was on a flight. I checked when I got home, couple of hours after landing. I can share the transaction details here in case anyone can trace it. Is it possible to prove theft if the stolen funds were sent to a proper exchange, like coinbase etc?

I believe you can report it if the hacker sent it to an exchange such as Coinbase, but you will also need the assistance of local authorities for an investigation. The only issue is that most hackers do not use centralized exchanges, and I am sure they have other ways to launder their funds, such as using mixers or exchanges without KYC. Anytime they can use those exchanges to hide their identity and receive clean coins.

How exactly you save your backup seed? As others have mentioned, if it was just a file or screenshot, your backup may have been synced to a cloud-based platform. If we are correct, your backup seed is no longer safe.

Would you mind to tell us what hardware wallet you currently using?

Don Pedro Dinero

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Quote from: Cricktor on January 08, 2025, 10:04:00 PM

Did you have a digital copy of your mnemonic recovery words (screenshots, photos, files)?

I have seen a couple of cases in another forum over time, very similar to this one, where the affected people could not explain how their coins had been stolen if they had a hardware wallet, and after some investigation it turns out that they uploaded a copy of the seeds to the iCloud because they thought it was too secure. Lol. As bad as Ledger's reputation is for data theft on several occasions, their hardware wallets are still safe as long as you do keep the seeds safe.

Cricktor

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Quote from: ? on January 08, 2025, 05:58:25 PM

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Did you have a digital copy of your mnemonic recovery words (screenshots, photos, files)?

Did you engage with some shitcoins or shittokens with your wallet besides the Bitcoins it held? (People sometimes grant (unknowingly malicious) contracts in Ethereum or similar space full access to their wallet. Such contracts may not drain your wallet immediately but at some later time.

Where you tricked to enter your mnemonic recovery words somewhere else with your device being online?

Btcdeybodi

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OP you should have provided the said BTC address that was stolen from and not the address the coin was sent to then a signed message from the address for us to believe you are the real owner of the address just for clarity and for your story to look true. However bitcoin transactions cannot be reversed, if the coin has already been moved out of the original address then it's lost forever. Maybe your passphrases has been compromised as that is the only thing that can grant anyone access to your coin and they move it out.

?

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I know it is unreversable and I did transfer the rest of the funds to my exchange account straight away. My laptop was switched off and offline when this happened as I was on a flight. I checked when I got home, couple of hours after landing. I can share the transaction details here in case anyone can trace it. Is it possible to prove theft if the stolen funds were sent to a proper exchange, like coinbase etc?

BitMaxz

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If it was already confirmed, you can't recover them because BTC is unreversable. This is not the same as PayPal, where you can open a dispute and reverse the transaction.

Did you check the date when the transaction was sent? Then compare it if you open your wallet at that time?
If you didn't open your wallet at that time and sent BTC then your wallet is compromised.

If you still have funds from that wallet, I suggest better make a new wallet and transfer all of your remaining funds to the new wallet.
Also, do this on another device that you know is clean because maybe your current PC is infected with viruses and malware, or install a fresh OS before you create a new wallet.

?

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Hi guys,

i just want to share my experience with you. This incident happened 3+ years ago. I logged into my ledger live app, and I found out that my remaining balance was sent to an unknown btc address. At the time I searched on the internet and I found out that this wallet was reported by a couple of other people. Tonight, I checked again my wallet and I found out that the owner of that address moved the coins to other wallets, maybe an exchange, last April (2024). I was wondering if anyone has a similar experience with me, and knows if it is possible to recover the coins in any way. The address that stole my coins is this : bc1qye8jqulxsk6jd4ehkjcm9rtp9fuufntqgqcagn

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