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Topic: my coins are showing on block chain but not in my wallet . (Read 2373 times)

hero member
Activity: 812
Merit: 1000
I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

I'm not familiar with any wallet called "shadow wallet".  I'm guessing that what you probably have is an account with some anonymous service.  If that service has any contact information, then you'll need to contact them and ask them to fix your account.

If there isn't any contact information, or if the operator of the service doesn't respond to your contact attempts, then you've probably been scammed by a fake wallet service designed to trick you into sending your bitcoins to the scammer.

^This, I have never even heard of a shadow wallet, how did you find it? The recommended bitcoin wallets are listed on the Bitcoin official website: https://bitcoin.org/en/choose-your-wallet

Can you provide a link to the website of that wallet, so it can be reported for phishing and then at-least a warning will pop if someone tries to access it.

This is the link to the wallet    have my private key. But still can't seem to access it or be able to export it .http://shadowcbzen24qda.onion.link/

I googled yesterday about shadow wallets and all I could find was some Deepweb onion links and I knew that you were duped and googling this link got me here: http://hiddenanswers.i2p.xyz/index.php/17669/list-of-scam-bitcoin-mixing-services



And it confirms that shadow wallet is a fake wallet service and you became a victim of it, if you had just researched about it before sending your coins, your funds could have been saved.
legendary
Activity: 3528
Merit: 4945
Thank you very much. I guess I'll just have to take this as a lesson learnt and do some research before I lose anymore money .
Would blockchain wallet be a trusted wallet for me to use?  Someone's going to have a good Christmas on me this year . Angry
T.I.A

Blockchain.info is a "hybrid" wallet.

The wallet software is downloaded and run in your browser.  All of the private keys are encrypted with your password and then uploaded to a database that is operated by blockchain.info.  Anytime you access your wallet and try to send bitcoins, the encrypted private keys are re-downloaded to the browser and decrypted with your password so that transactions can be created.

Since the password and decrypted keys are not sent to blockchain.info, they shouldn't be able to access, steal, or spend your bitcoins without your permission.  Furthermore, they provide functionality to have the encrypted copy of your private keys sent to you (such as with dropbox, or email, etc).

Therefore, as long as:
  • Blockchain.info hasn't been hacked
  • Blockchain.info doesn't have any significant bugs in their software
  • You have a reasonably recent backup of your keys
  • You've chosen a strong password
  • There isn't any malware running on the computer that you are accessing the wallet from

Then, you should be safe.

Blockchain.info is a very popular wallet and many people use it because of its convenience.  Generally it is secure enough for small amounts that you want to be able to use anywhere anytime.  They have both web browser access and an app for most smartphones.

However, note a few concerns and decide for yourself if these concerns are enough to prevent you from using the wallet:
  • If blockchain.info were to be hacked (or suddenly "go rogue"), it might be possible for someone to send faulty wallet software to your browser that captures your password or your keys. This would probably be noticed by some technically astute user within a few hours and reported here at bitcointalk to warn everyone.
  • If you have a really weak password, someone might be able to extract your private keys from blockchain.info's database and then crack the encryption by guessing your password.
  • If you don't have a backup of your keys and the blockchain.info website becomes inaccessible (their servers crash, they experience a DDOS, the government shuts them down, etc), then you won't be able to access your bitcoins.  As long as you have your own backup of the keys, you can decrypt them with your password and load them into another wallet.
  • If you have any malware running on the computer or smartphone that you use to access blockchain.info, that malware could capture your password as you type it, or could capture your keys as they are decrypted, and could then steal your bitcoins
  • Blockchain.info has a bit of a reputation for lack of attention to detail.  Because of this they have had some significant bugs in the past the resulted in generating duplicate private keys so that people lost bitcoins.  They are occasionally "down" which can result in not being able to access your wallet until they are back up.

Personally, I have multiple wallets (you don't keep all your cash in one place do you?).

Thinking about cash for a moment, I generally have a small amount in my pocket (wallet) for ease of quick spending.  This cash is at the most risk of being lost (falls out of wallet) or stolen (mugged or pick-pocket), so I don't carry very much. It is very convenient though, so I always have a little bit. Then there is money that I have in an insured bank account.  This cash is quite safe (since even if it is stolen, the FDIC will replace it), but it is inconvenient since the bank has limited hours and I'd have to go to the bank to get the cash.  I could use an ATM, but then I'd have to pay a fee.  Since it is so safe, I tend to store a lot more here than I would in my pocket. Then there is money that I store in a secure location at my house.  It isn't quite as convenient as my pocket, but it's more convenient than the bank.  It isn't quite as secure as the bank, but its more secure than my pocket.  This is the cash that I typically use to replenish my pocket after I've spent some.  It's probably a few times more than what I'd typically carry in my pocket.

Treat bitcoins the same way.

So, you have a "secure enough" but very convenient wallet (such as blockchain.info, or coinbase.com, or Mycellium, or any "mobile" wallet) that you store a little bit of bitcoins for regular use.  A small amount that you won't be horribly upset if it is lost/stolen, but enough that you won't feel like you can't buy something because you have too little.

Then at home on a computer that you know for certain doesn't have any malware, you run a wallet that keeps all your private keys locally stored and encrypted.  Something like Electrum, MultiBit, or Bitcoin Core.  You make sure that you understand how to properly back up the wallet and how often that needs to be done.  This wallet can be used if you are at home, and it can be used to replenish your "mobile" wallet as you use up the bitcoins in there.  You are careful with this computer not to get any malware on it.  It isn't as convenient as a "mobile" wallet, but its more secure and so you feel comfortable storing several times as much bitcoins on it.

Finally, for longer term storage of bitcoins that you know you won't spend anytime soon, or for larger quantities of bitcoins that would feel devastating to lose, you have a wallet that is completely offline.  Something like Armory Offline or a paper wallet.  Spending from a wallet like this is very inconvenient, but it is much more secure.  You couldn't easily use it for every day use, but it's great for peace of mind storage of bitcoins that you don't want to lose.
newbie
Activity: 7
Merit: 0
Thank you very much. I guess I'll just have to take this as a lesson learnt and do some research before I lose anymore money .
Would blockchain wallet be a trusted wallet for me to use?  Someone's going to have a good Christmas on me this year . Angry
T.I.A
legendary
Activity: 3528
Merit: 4945
- snip -
This is the link to the wallet
- snip -

That is not a wallet.

At best that is an account at a service. There is a very big difference between a "bitcoin wallet" and an account with a service. With a wallet you have full and exclusive control over your bitcoins.  With an account at a service you have nothing more than a promise.

If it is a legitimate account, then what has happened is that you have arranged to have some bitcoins sent to a wallet that belongs to the operator of that website.  In exchange they have given you a promise that they will send an equivalent number of their bitcoins wherever you ask them to.  You have decided to trust in that promise and put your faith in the operator of the website.

If it is not a legitimate account, then what has happened is that a scammer has tricked you into having some bitcoins sent to their wallet.  They are happy to have received some free bitcoins and they really don't care how you feel about losing the bitcoins.

In the future, if you are going to choose a new wallet or service, I'd suggest that you ask here at bitcointalk to find out whether it is a wallet or a service, and that you also ask here to find out if the wallet or service is generally trusted.

There are a lot of scammers in the world that create software for the purposes of trying to steal bitcoins from people. If you use any of their software, you will find that you'll keep losing bitcoins.  Note that if you have ever downloaded any closed source software from an untrusted provider, (freeware, torrented pirateware, installed unknown plugins, etc) then there's a reasonable chance that you already have software running on your computer that is just waiting for you to install a bitcoin wallet so that it can steal your bitcoins.  Virus scanners will find software that you didn't intend to install, but it may not find trojan software that you installed on purpose without realizing that it had bitcoin stealing software hidden in it.
newbie
Activity: 7
Merit: 0
I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

I'm not familiar with any wallet called "shadow wallet".  I'm guessing that what you probably have is an account with some anonymous service.  If that service has any contact information, then you'll need to contact them and ask them to fix your account.

If there isn't any contact information, or if the operator of the service doesn't respond to your contact attempts, then you've probably been scammed by a fake wallet service designed to trick you into sending your bitcoins to the scammer.

^This, I have never even heard of a shadow wallet, how did you find it? The recommended bitcoin wallets are listed on the Bitcoin official website: https://bitcoin.org/en/choose-your-wallet

Can you provide a link to the website of that wallet, so it can be reported for phishing and then at-least a warning will pop if someone tries to access it.

This is the link to the wallet    have my private key. But still can't seem to access it or be able to export it .http://shadowcbzen24qda.onion.link/
A private key starts with K, L or 5. If your key starts with 1 or 3, it is a Bitcoin address.

It seems like a scam, there are people reporting that their money couldn't be withdrawn.

If that's the case then I do not have a private key for my wallet. Looks like I've lost out then .
legendary
Activity: 3038
Merit: 4418
Crypto Swap Exchange
I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

I'm not familiar with any wallet called "shadow wallet".  I'm guessing that what you probably have is an account with some anonymous service.  If that service has any contact information, then you'll need to contact them and ask them to fix your account.

If there isn't any contact information, or if the operator of the service doesn't respond to your contact attempts, then you've probably been scammed by a fake wallet service designed to trick you into sending your bitcoins to the scammer.

^This, I have never even heard of a shadow wallet, how did you find it? The recommended bitcoin wallets are listed on the Bitcoin official website: https://bitcoin.org/en/choose-your-wallet

Can you provide a link to the website of that wallet, so it can be reported for phishing and then at-least a warning will pop if someone tries to access it.

This is the link to the wallet    have my private key. But still can't seem to access it or be able to export it .http://shadowcbzen24qda.onion.link/
A private key starts with K, L or 5. If your key starts with 1 or 3, it is a Bitcoin address.

It seems like a scam, there are people reporting that their money couldn't be withdrawn.
newbie
Activity: 7
Merit: 0
I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

I'm not familiar with any wallet called "shadow wallet".  I'm guessing that what you probably have is an account with some anonymous service.  If that service has any contact information, then you'll need to contact them and ask them to fix your account.

If there isn't any contact information, or if the operator of the service doesn't respond to your contact attempts, then you've probably been scammed by a fake wallet service designed to trick you into sending your bitcoins to the scammer.

^This, I have never even heard of a shadow wallet, how did you find it? The recommended bitcoin wallets are listed on the Bitcoin official website: https://bitcoin.org/en/choose-your-wallet

Can you provide a link to the website of that wallet, so it can be reported for phishing and then at-least a warning will pop if someone tries to access it.

This is the link to the wallet    have my private key. But still can't seem to access it or be able to export it .http://shadowcbzen24qda.onion.link/
hero member
Activity: 812
Merit: 1000
I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

I'm not familiar with any wallet called "shadow wallet".  I'm guessing that what you probably have is an account with some anonymous service.  If that service has any contact information, then you'll need to contact them and ask them to fix your account.

If there isn't any contact information, or if the operator of the service doesn't respond to your contact attempts, then you've probably been scammed by a fake wallet service designed to trick you into sending your bitcoins to the scammer.

^This, I have never even heard of a shadow wallet, how did you find it? The recommended bitcoin wallets are listed on the Bitcoin official website: https://bitcoin.org/en/choose-your-wallet

Can you provide a link to the website of that wallet, so it can be reported for phishing and then at-least a warning will pop if someone tries to access it.
legendary
Activity: 3528
Merit: 4945
I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

I'm not familiar with any wallet called "shadow wallet".  I'm guessing that what you probably have is an account with some anonymous service.  If that service has any contact information, then you'll need to contact them and ask them to fix your account.

If there isn't any contact information, or if the operator of the service doesn't respond to your contact attempts, then you've probably been scammed by a fake wallet service designed to trick you into sending your bitcoins to the scammer.
legendary
Activity: 1358
Merit: 1003
Designer - Developer
Can someone help me please. I have purchased some bit coin and sent it to my online wallet. The coins are showing on blockchain but not on my balance for the wallet.

its very likely that your wallet may not be synced yet? are you using Bitcoin core or electrum?

Often times if a client is not synced up it won't display the correct amounts that should be shown on the addresses.
Check and see if your client is synced, If it is your BTC should show up. Smiley
hero member
Activity: 672
Merit: 508
LOTEO

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.


I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

Do you have the bitcoin private key? If you own the key you are in control of the bitcoins. You can import your private key into a different wallet


By private key do you mean wallet address. Sorry I'm new to all this. And how would I import it .
T.I.A

You can think of wallet address like your email address:  [email protected]
You can think of private key like your email password: *****
Never tell anyone your private key.

You can use your private key to send bitcoins to another address. The wallet address is used to receive bitcoin.
Can you export your private key on that site?

I have never heard of shadow wallet before. Are you sure this site is not a scam?  I would recommend one of the official wallets: https://bitcoin.org/en/choose-your-wallet
legendary
Activity: 1232
Merit: 1017

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.


I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

Do you have the bitcoin private key? If you own the key you are in control of the bitcoins. You can import your private key into a different wallet


By private key do you mean wallet address. Sorry I'm new to all this. And how would I import it .
T.I.A
Your wallet address is used to receive bitcoins from other people.
Your private key is a key that can be used to recover your bitcoins if u lost access to your wallet, so never tell anyone your private key, or they could steal your bitcoins.
newbie
Activity: 7
Merit: 0

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.


I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

Do you have the bitcoin private key? If you own the key you are in control of the bitcoins. You can import your private key into a different wallet


By private key do you mean wallet address. Sorry I'm new to all this. And how would I import it .
T.I.A
legendary
Activity: 2296
Merit: 1014
as someone said, don't be afraid, your coins are safe
wait till transaction is complete or resynchronise wallet
thats like fixing 99% of problems
hero member
Activity: 672
Merit: 508
LOTEO

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.


I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

Do you have the bitcoin private key? If you own the key you are in control of the bitcoins. You can import your private key into a different wallet
newbie
Activity: 7
Merit: 0

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.


I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.
hero member
Activity: 672
Merit: 508
LOTEO
Can someone help me please. I have purchased some bit coin and sent it to my online wallet. The coins are showing on blockchain but not on my balance for the wallet.

If coins show on the blockchain you have the coins. Are you using multibit? They have an option 'reset blockchain and transactions'. This used to be in multibit classic, I don't know if that's in multibit hd.
hero member
Activity: 998
Merit: 504

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.

Yes showing balance in blockchain explorer is more important than showing in wallet. If you use bitcoin core and it's not up to date then you can not see the right balance.
legendary
Activity: 1302
Merit: 1068

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.

I had this problem so many time with Multibit Classic. Might be worth to note that i had not this happened to be with Multibit HD. Might be worth looking into. Smiley
legendary
Activity: 1232
Merit: 1029

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.
copper member
Activity: 1498
Merit: 1562
No I dont escrow anymore.
I bought the coins on thursday about 20:00 gmt. The site says it needs 4 confirmations before the balance shows in the wallet .It climbed to over 100 confirmations and still hasn't shown.

What wallet do you use? Is it a service or a local programm?
newbie
Activity: 7
Merit: 0
I bought the coins on thursday about 20:00 gmt. The site says it needs 4 confirmations before the balance shows in the wallet .It climbed to over 100 confirmations and still hasn't shown.
legendary
Activity: 1174
Merit: 1001
Can someone help me please. I have purchased some bit coin and sent it to my online wallet. The coins are showing on blockchain but not on my balance for the wallet.
How long ago did you purchase the bitcoin?  Depending on the service you used to purchase the bitcoin, it may take longer to be sent to your wallet. Some may queue orders for new customers, or the transaction hasn't yet been confirmed on the blockchain if it was within the last block.
newbie
Activity: 7
Merit: 0
Can someone help me please. I have purchased some bit coin and sent it to my online wallet. The coins are showing on blockchain but not on my balance for the wallet.
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