Topic: My innosilicon T3 arrived today, the pool settings will not update, solutions? (Read 467 times)

Why did you buy a miner from 3rd party without support? Always do deal only with authorized resellers or directly to the manufacturer dealing with unauthorized resellers do not give you proper support.

There are lots of Innosilicon users here who experienced the same thing and most of them never solved their issue. Only Innosilicon support can provide you unlock firmware if you bought the miner directly from them.

Actually, those 2 unit models are SOC or secured firmware you can't just upgrade it with an unsigned firmware.


Anyway, would you mind trying the firmware posted here https://github.com/mekas17/fw

The unlocking firmware is specific to each miner as it is coded with the miner serial# and other information. You have to get it through Inno.
Look through this thread and further up you will find what you need to contact Inno and how to retrieve the information they need from EACH miner so they can then send you the unlocking FW for each one of them.

Hello good day, last time I shared the problem I had of some blocked miners that I bought from China (I was a victim of scam) talking to software engineers they say they can help me but I need an UNLOCK FIRMWARE for my model or some other Innosilicon model . I am here to ask for help if anyone had the same problem and has any Unlock Firmware that they can provide me with. The unlock firmware is so my engineer can compare and do something about it with my miners, I already tried innosilicon technical support and they don't help me


My purchase was legal, I can check my billing, the issue is that it was second-hand with a company in China (which I investigated and if it presents tax information) but innosilicon "can't" be held responsible because I didn't buy it with them.


I have been holding my investment for months because they sold me locked miners and nobody is in charge, if someone could provide me with an unlocking firmware I would greatly appreciate it. My miners are model T2Thf+ and T2Thl+ thanks

caught up with covid and didnt get the chance to update you guys,

as i mentioned earlier that i bough a new control board but even that it didnt work at that time and i used to get 12TH/s while my machine can give around 35TH/S, i've gained the full speed with turning SSH port to 'open' and then used port 2, 3 & 4 in the control board then wala i got all the speed. this is the easiest way cost around $170 for a new board plus downloanding Ubuntu and learning to connect to the machine using this command " SSH 192.168.1.xxx -p 22' or '[email protected] -p 22' then it shall give you that port 22 is open.

another method is to hack into the board which i am doing through a very long long process i will put you the link but please do not use these methods into hacking other people or stealing or in bad things even the server is mentioning the same. the process name is 'Brute Forcing' where you connect to your SSH and gain the password by trying millions of passwords currently been using in the world, but in order to reach this level you need several days for training and you will fail everytime until you find a soultion, please follow the below steps in order to reach the brute forcing process i will write the steps only as each step contains a very long process very hard to explain it here just google it and when you get stuck in something post it here i will give you the solution that worked for me:

1. download and install ORACLE B JAVA for developers
2. download and install Kali-linux where you can use their server to hack and its untracable
3. download and install latest Ubuntu (note: it is much faster and securer for mining than windows once you use it will be in love with and will delete windwos lol)
4. download and install CUPP (common users passwords profile)
5. download and install the mentalist or cache (wordlist of passwords customize as you prefer)
6. download and install MSF Console (this is the hardest part and the toughest)


once you complete the above you enter
1. cd cupp
2. nmap 192.168.1.xxx -p 22 (your machine IP make sure port 22 is open otherwise no use)
3. update latest server 'sudo apt-get update && sudo apt-get upgrade'
4. lxc console my-kali (please do not use it in hacking others)
5. cd cupp (just to make sure it is open)
6. use this website as it shows you the final step only, it is very handy website you can learn much from them 'https://www.wonderhowto.com/'

important note: please do not download these and use them in windows through other linuex program like putty or others, it is totally unsafe and hackers will get into your computers very easily and steal all your data, USE ONLY ON UBUNTU


i hope i can help the majority any question you have let me know, just send me a msg here and i will get back to you even if am late i will be back to you.

enjoy hacking your machines guys.

have a good one

news?

i've tried using one more method before using linux through putty software to access the control board through windows cmd to SSH root password but the miner will not allow connection to the windows, i've searched once more and all result came out on linux only will allow SSH password change, i downloaded linux and will give it a try. once am able to access the files i will remove the ROOTFS file.

i will update you in the next couple hours hope it works

Please follow up on whatever happens.

i've tried them all firmwares by https://github.com/mekas17/fw non of them works, these are just old version firmwares.

after a long research like 5 hours now, the only way is to access the control board and remove the pool locking file, no matter what version you put as long as the ROOTFS is there no firmware could change pool setting.

anyhow, what i came to know to access SSH you need to have the password which if pool locking is there the normal passwords provided earlier by innosilicon t1t2t3 .. etc will not work as the when locking happened they changed the password.

they only to sort this is by password config which is only done by linux, windows will not allow.

another high cost solution is to buy a new control board which i've tried and it worked but again very high cost as it cost around $200 for one only and i have 10 which i beleive it doesnt worth it.

i will keep you guys updated when i reach a solution on this

Do you mind checking the control board because there is only two control board supported to flash SD card g9 and g19 but it seems this unit is SOC version which means you won't be able to flash through SD card?

I search for almost 45 minutes just to find a solution to unlock the fixed pool settings and I think you can try this all firmware from this link below are unlocked firmware

- https://github.com/mekas17/fw

I don't know how trust is this firmware but if Innosilicon won't able to help you it's worth trying.

I  have the same problem with Innosilicon T2THF+ , somebody can help me?

I send a email to Innosilicon but they can´t help me because i buy it on second hand

Why not make a new thread here on the forum and tell us exactly the problem about your miner and maybe we can help you since this thread is was posted last year.

Innosilicon has bad support even you have an order ID they will still need the whole miner info including DNA, Mac, and serial number.

The only solution for this is to flash it with SD card firmware but you need to check the control board if it's g9 or g19 or check it in the dashboard.

Thanks for your information! . I have the same problem, the fact is that I didn't buy it directly with Innosilicon and they don't want to support me if I don't have the ID. I'm broke my head and I need someone's help if you happen to have an order ID that you can lend me and I'll pay you for it I'd really appreciate it. If you don't want to share your innosilicon ID I can give you all the info and let you you send the mail for me. Just tell me how much $ it would be and I would appreciate your support.
my email is [email protected]

if so, i hope they send me my last refurbished t3 that bought.

it seems that they getting out ... but maybe they are just reorginizing this cake its too big even for manufacturers, they can always recive bank transfers for fiat. maybe the are going now to take visa and mc and the are just placing the new store for us, we need to wait till they get back from holidays,

Innosilicon helped me fix my issue they were very responsive and helpful and it was even dureing there holiday weekend. I have a funny feeling that INNOSILICON is gone for good at least in the USA. With the ban they probably dont want the risk of selling machines directly especially to the US.

You can acess there website useing a VPN from china it looks almost the same as the US site but there is no mention of them producing and Mineing related items. That whole section is gone

same to me, but i dont have the soc firmware for the last update, innosilcon.com its down,

so i give it a try placing my pools and user

   miner shows no update in the pools, or ip, even cards, just thinking but in the slushpool shows it working the 50th/. I left it working while i was fixings some S9 and then it was on the pool...it has over 36hrs in the pool.

if you have get to the step of unlocking it and don have the firmware place your pool and user and just leave it 20-30 min and i will show in the pool, 

innosilcon server must be back after next monday 18 oct

Innosilicon simply remove these miner from farming and shipped to us.
So they lied by saying it is refurbished machine. They didn't event took time to check it. Will never buy from Innosilicon again.

Anyway, to fix the problem, you need to make a firmware update but the firmware is specific to the machine which means you will have to send an email to Innosilicon support with :
 - your order ID
 - Serial number
 - MAC address
 - DNA of the machine.
To find the DNA, they ask me to download Security Tool software (they gave me this link : https://drive.google.com/u/0/uc?id=18p3lwB9UrBDgTJjI3CCfWJVM-ggRxstu&export=download maybe you can find the software on their website)

After sending all these, I received the firmware update, upload it and I was able to change the Pool settings ! HOURA !

I am new here but had to join to say that you guys are not alone, i received several T3 Units earlier this week and every single one is locked as well. I basically got a bunch of really expensive heaters. I wonder if this problem is just limited to the few of us? Because they sold our of the machines on there website fairly quickly so you would think many people would have this issue? I have searched everywhere and have not found many people complaining of this problem or any valid solution other then begging them to fix the issue

I also emailed Innosilicon but i understand they are on a holiday, So hopefully they respond Monday. I am not very confident because my past experiences is they NEVER return emails ever. If they get back to any of yous can you please let me know what the solution or explanation is for this? I don't understand how this can happen other then it was intentional?

they are at holidays this week, but last week they ask me to stop the miner, packit and ship it back, i will wait for the firmware, they need the serial and the macadress.

we have to wait till sunday/monday next week

Hello,

I had the same problem.
Ordered 2 miners, one has the fixed pool setting, can't change it.
Can you please share the firmware ?

Can you Share the firmware im in the same situation, i bought 5 and all came in good condition, some with trasportation marks, but working ok,
the thing its that i have one in the poolin pool fixed firmware. im with socs firmware too

no matter what always come back to the user in the same account of ldt3p. at stratum+tls://btc-bj3.ss.poolin.com:5222

Glad to hear that and thanks for letting us know that Inno resolved the issue 

Final update


Received firmware from innosilicon. Working correctly

Yes they are hot.. careful

Hello Brother,

I saw your post about Innosilicon, I just bought a new Innosilicon T2T 26Th.

It is my first time to try Innosilicon.

I feel a high temperature in my hand when I touch the device from the outside. I want to ask you, is your device also very hot from the outside? I am afraid of this heat, if it is normal or not. The temperature on miner state is normal around 70 C, but the cover is vey hot.

Because I were using Bitmain Antiminer T9 and it was not hot when I touch the cover from outside.

I look forward to hearing your kind reply.

Thank you.

Update:

They sent me some software to extract some data to send back to them. Them being Innosilicon.

I've extracted the data and sent it back to them.

They said they are giving the data to their engineer and will return to me a firmware that will fix the issue.

They also issued a mass email to all buyers of this batch, saying contact them if you recieved a miner with fixed settings.

I will report back once it is working correctly. Which I suspect will be any day now.

Ad frustrating as this issue has been they have very professional after sales and tech support.

As long as they get this machine running I would buy from them again


The 2 T2s I have running are great machines

I really appreciate your time. Hopefully the manufacturer will give me a solution this evening.

I once bought a T2 and it came and ran for about 15 minutes and then quit working. They mailed me the parts to repair it and walked me through the repair.

I'm confident they will give me a solution based off my prior experience with them.

If not, that's about $3500 down the drain (including shipping and tariff)

I have docs link before for a complete set of firmware for innosilicon but I couldn't find it now.

I search a bit but it seems if your miner is in SOC version then it is a secured firmware that can't able to flash through SD/TF card.


So there's nothing we can do now other than sending it to someone who can repair hacked miners.

You can try to contact https://www.zeusbtc.com/

The controller says. "Soc"

That's all it says is soc, no numbers. I'm not in a place where I can post a screenshot.

I spoke to miner support about it being a hacked firmware. They said it isn't hacked but it is fixed.

Idk if that is semantics

They requested order info. Hopefully find a resolution here soon.

I also posted this info on Twitter and a very kind poolin executive reached out to me. Great team at that pool, will probably move my little bit of hashrate there.

Can you share the pool that you are trying to paste into your miner?
If it's only domain and port it will revert back to fixed settings you must paste a pool that started with stratum+tcp:// not only a domain and port.

Could you make a overview screenshot?


I recently check their manual and it seems it's g19 controller look at this



If that's g19 the sd card firmware is still available on their download page.

Says the controller version is soc

Platform t3+_soc_20200710_054504

I downloaded that software and was having a hard time finding the option to switch it English.

And yes I'll report back with the data you asked for. I won't be back to my shop for another hour.

Ty so much for your time

Can you try to use the innosilicon management tool(InnoMonitor) you can download it from here https://www.innosilicon.com/html/support_en/tool.html

Then change your pool settings using that tool and let see if it will fix your issue.

If it doesn't work your last hope is to flash it through TF Card but I don't what exactly the hardware or controller version is. Can you check it on the dashboard if it is an a9 or g19 controller?

Okay

I won't do it next time

I've only used this website a handful times

My fault

Ouch!
Oh btw, expect your posts about this in the other areas to be deleted by mods. Duplicate posts in multiple threads are not permitted.

No, it goes back to settings that are "fixed"

I have a picture of it

I found another thread on here from 2020 where someone was having the same problem.

It has to be hacked firmware. I've tried everything I could think of. Even updating the firmware.

I'll post the results when innosilicon gives me a solution.


I could understand if I bought from a 3rd party. But this is that refurbished batch they are selling on their website.

I've had another issue with a miner I bought from them. It cam broken and they fixed on their own dollar. So I'm assuming they will handle this in a similar fashion.

If it is hacked firmware I'm sure I'm not the only one who is going to deal with it.


Hopefully it is something I'm doing incorrectly. But I don't think so.

Even if it is locked on using poolin, can you at least change the worker name so you are earning the coin (after setting up a poolin act)? No matter what it is highly suspicious.

It's saying the it's using "fixed settings"

Has there been anyone that found a solution to this?

This is how it came from the manufacturer. There are no extra spaces or anything like that. I'm assuming it has hacked firmware.

Frustrating enough this is how it came.

The reason I came onto this board I am having a problem with the T3 and was hoping someone could help me find a solution.

The pool settings will not update. No matter what I try they won't update to my data. It goes back to the default settings which is directed at a poolin account. I did a master reset, nothing. I downloaded the newest firmware from their site, installed it. Same result.

I don't understand, it's like someone wrote their own program and it won't change. Has anyone experienced this or know what to do?

This batch is refurbished, so maybe someone messed with it. I have experience with asics. I've never had this happen.

Any suggestions?