Author

Topic: Mycelium Wallet Contact details (Read 90 times)

legendary
Activity: 1624
Merit: 2481
March 18, 2021, 11:14:17 AM
#4
Even if they were answering you, i doubt they could actually help you with any issue you have.

This forum is definitely a better place to directly ask for help if that is the reason you are contacting them.
When describing a potential issue, make sure to not post any private information (private keys, mnemonic code, etc..).

Did you already resolve your issue? Did they get in touch with you?
HCP
legendary
Activity: 2086
Merit: 4314
March 09, 2021, 07:04:54 PM
#3
According to their website they don't use any social media, so your support options seem to be rather limited Undecided [email protected] seems to be the one contact they offer.

However, if it's an issue with the Mycelium wallet app, you might also be able to raise an issue on "Github": https://github.com/mycelium-com/wallet-android/issues

legendary
Activity: 3262
Merit: 16303
Thick-Skinned Gang Leader and Golden Feather 2021
March 08, 2021, 11:50:04 AM
#2
Anyone know how I can telephone Mycelium or get them to answer an email ? The support function on their website doesnt go anywhere ( error 404 not found ).
The Support link leads me to an email address on their site. If they don't respond, we obviously can't force them.

There is however a Mycelium board. If the community can help you, post your problem there.
newbie
Activity: 1
Merit: 0
March 08, 2021, 11:30:15 AM
#1
Anyone know how I can telephone Mycelium or get them to answer an email ? The support function on their website doesnt go anywhere ( error 404 not found ).
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