Topic: Nanaimo Gold - Shady Business Practices??? (Read 18584 times)

To necro such an old thread isn't in my usual etiquette, but in this case it feels warranted, and he might actually reply here again. Shane will respond to any message you send almost instantly...BEFORE he gets your payment. I made an arrangement for $160 worth of bitcoin and wasn't able to complete it until a few days later. I sent Shane a message asking if our agreement was still good. He recalculated the exchange rate and sent a message saying that the new rate worked in my favor and that we could still do business. There was constant contact as soon as I sent a message, until I sent the information for picking up the money. After that, all of my emails to Shane became blocked ("delayed", according to the automated messages my email service sent back). Emails I sent from another email address have all been ignored. It's only been a day, but when checking the status of the transfer, it says that it has been picked up. I have not received my bitcoin, and now his website has gone from having bitcoin available to showing zero. I was ready to do quite a bit more business with Nanaimo Gold, but since this type of incident is apparently quite common, I will not use his service again.

Nanaimo Gold has continued to function for so many years... I'm suprised!

For all the multitude of possible reasons for mail to be late, from nearsighted posties to stamps falling off, and a hundred other possible reasons, you can only conclude that I am delaying this myself?

I think there are many much more plausible reasons for this. Yours is the only complaint of late mail. Perhaps the fault lies with fhe sender?

And you scream graft after only a week?

You don't have much experience with the post office I surmise.

How is it that newbies are posting to tbis thread? Policy changed to suit those who need to change thier identities?

I'll bet that new persona calling me a dick will resist my challenge to read this whole thread. The underlying complaint is that I thwarted a credit card fraud. For stopping crime I'm a dick?

For every one so quick to call fault, there are a thousand quietly enjoying the stealth of private currency. For every loudmouth angry at me for outing the diddler who perverted mybitcoin, there are legions of those thankful that someone would stand against those with such a dirty agenda.

Nanaimo Gold is likely now the longest standing digital currency exchange service on the planet and by far the first to trade in bitcoin. Psople who use the service mostly appreciate my tough mind, wiley staff and our and refusal of political correctness.

For sure I haven't heard about them before, even though they try to act as if they are well known.

For sure I prefer other people to try new stuff and just be another, plain copycat

Nanaimo was a dick when he used to post on the forum. Any complaint about his service was dealt with in arguments more than anything. I can't cite or even remember specifics, but some forum searching should be easy. During the mybitcoin hack, he was also believed by myself and others to be involved with the user Madhatter, who was believed to be involved in the hack or behind the scenes of the site. Again, I can't cite specifics, I never went through any investigation and don't much care to, but there were a lot of similarities in the bunch. Take what I say with a grain of salt, but from Nanaimos personality alone I would steer clear.

I registered on this site just to warn others to not be as stupid trusting as I was... and not to send cash to this exchanger... it didn't make it to my PM account after over a week. The funds were mailed out on a Monday and I am one town away... about an hour... so it would have arrived in a day or two and very unlikely to have been lost... of course I should have registered the letter in hindsight... but it may not have made a difference anyways.

I know its an old thread, but I'd like to say that I just tried Nanaimo Gold for the first time and was impressed with their professionalism, excellent exchange rate and quick reliable services. Long life Nanaimo Gold! 

If The sender has to put some instructed text onto the money order, he is not as likely to be fooled by a scammer selling a Russian girlfriend or a mail order puppy from Cameroon. It does not matter what it is that I instruct to be written in the memo feild, as long as it lines up with my order record. It's simply fraud prevention, to keep an immoral liar from using my service to facilitate stealing. Since the memo field is for my use and no one elses, how can anything I instruct to be put in there be a "misrepresentation"?

As you might become aware, the banks will not allow a digital currency exchanger to hold an account, The banks consider private money to be a threat to their illusion of monopoly in money creation. Ask Mt. Gox about their commercial bank account problems. The holder of a  personal account has the rights of a human being that a corporation does not.

Demetri is my business associate. How is that a problem for you. You hate people who have Russian names?

You are grasping at straws, trying you best to show there is something wrong with what I do. The truth is I have more experience and better systems in place than almost anyone else. You, on the other hand, have a narrow and incomplete perspective of what is going on here.

The immoral know no boundries.

Care to share specifically what the significance of October 1st is?  There are a lot of banking changes on 10/1 due to Durbin related regulation but I'ld like to know what KYC changes you believe will occur on 10/1 as well.

Damn after skimming through this thread I found several instances in which nanaimogold demands his customers misrepresent and straight up lie about the nature of the transaction. What kind of fraud are you pulling here?

meme re:Phone credits?
Claim it's a personal debt between friends?
Make the MO out to Demitri?

Thats what I found merely skimming.

It appears my first impression of Nanaimo was spot on. Self-interested phony.

Well Said!

There are no exchangers in the USA, they were robbed, chased out or imprisoned ~ 5 yrs ago. (April 27, 2007)

Bitcoin is a Russian and Canadian thing primarily. The only aspect where US Americans are prominent is jabbering nonsense on this forum. You know, seeking authority and begging permission while proclaiming to be anarchist while calling the police and trying to secure copyrights. Trying to collectivise and centralise what was designed to be the antithesis of authority. There is even a thread about electing a new leader to replace Bruce. Nonsense galore.

Bitcoin is for privacy. The real business is conducted without any mention in public. The gay-mers blathering here are just playing the speculation. By what they say I have concluded that most of them don't have a clue. They seem to think that gambling on Mt. Gox prices _is_ the business.

As for authority imposing it's rules on us, just say no. After all, without your assent, they don't have a contract. You have a God given right to trade your own property or make contracts as you see fit. It can't be unlawful if there is no crime. Don't contract with a corrupt regime. State your intention to dismiss them. Make that intention public. If they try to make a case against you, the first thing they have to prove is your agreement. Mike Gogulski, who posts to this forum, is an expert on the subject.

Best advice, don't open shop in the USA. There is a reason that Trade Hill is in Chile, Mt. Gox Japan, Goldnow, Austrailia, AurumXpress and Nanaimo Gold in Canada.

Sadly, land of the free and home of the brave has become a nation of cowardly brainwashed slaves. If you want free and brave, try Russia.

the strong, moral and justs are already running the regulated banking system ... oh, wait ... 

It's housecleaning time. All the rats and roaches will scurry into the dark soon. Come October 1 all of you anonymous pedophiles, criminals and drug dealers will have to either follow 'know your customer' (FinCEN) rules within the US, if you want to purchase or sell Bitcoins through an exchange intermediary, or you will have to find ways to launder your coins through what will hopefully be too complicated a process for you to even bother anymore. It's about to go this way. There will be two types of exchanges for Bitcoins and other stored value electronic serial numbers / certificates:

1) legitimate, soft-bank / paypal light services and 2) underground, tax avoiding and criminal / scam services

This chapter of Bitcoin is coming to an end. The strong, moral and just will write the next one. It's time to stop being so damn 'anonymous' and stand up if you have nothing to hide. Most of you are good people. Please keep the faith.

Regards,
Jonathan

I have never had an issue with Nanaimo Gold. the few transactions I have done with them have been flawless. I will keep doing business with them.

Sometimes it take a while for the truth to come to light so please excuse me for resurrecting this old thread.

Because I have a good relationship with Western Union, the loss prevention officer I have been dealing with let me know what a good job I have been doing in stopping the fraud that carders attempt online with stolen numbers. Unlike many exchangers who accept WU, I can always do so using my own real name (or my partner Demitri) and do not have to hire strippers or crackheads to pick up the money for me.

The OP, the guy who started this thread was doing just that. He was attempting to defraud WU by cashing out a stolen credit card through my exchange service. My old and tested fraud prevention policy stymied him. He authored this bullshit thread in retalliation.

There was no possible way for him to set the Q&A as I stipulate in my instructions. He was lying when he said he did so because it's not possibile to do so when making an online payment.

I hope that readers of this thread get a glimps into how difficult it is to operate a service to exchange people in and out of digital currency.

people in Nanaimo are fucking crazy

that place is a loony asylum

I would know, I used to live there. There are some really shady gold traders in Nanaimo although NanaimoGold doesn't seem overtly scammerish.

I've met several small businessmen in Nanaimo very happy to scam though. May explain NanaimoGold's paranoia.

I agree, all of those things are important aspects to consider in the judgment of a business, but my point was that it's not significant enough for Nanaimo to worry about since, again, this seems to be more of a side thing for him; and because he is currently, and probably will continue, to get business from others that don't give two shits about a lot of the things you're addressing so long as Nanaimo continues to process transactions like he has been.

What it comes down to is one group of people who will nitpick over every small detail and post their views publicly, and the (larger?) group of people who just want a fast transaction with minimal hassle which, mail problems aside, Nanaimo has shown to excel at.

I'll just stop replying at this point because I feel like I'm making too many assumptions on Nanaimo's part, but I felt I should give my opinion as a consumer who feels opposite from what many seem to feel in this thread.

I don't understand your use of this comparison, namely because your hobby of a video game server, does not involve you handling other peoples money.  The expectations and responsibilities are something entirely different between a video game server and running a financial service.  Reguardless of how 'serious' you are about it, your responsibility with other peoples money remains the same weather it's a hobby or you're a professional.  And it always is other peoples money.  People have to give him cash or bitcoins first and hope that he keeps up the other side of the deal.  This puts the customer at signifigant risk, sellers who, if they are putting themselves at risk of being ripped off, deserve as much information as possible to help them decide weather or not they should carry out that transaction.
 

I'm giving my opinions on a buisness, if the buisness shows signs of signifigant issues in being reliable, honest, professional, or anything else you'd expect, I'm entitled to express it.  More over, unlike Nanaimo Gold, I can be civil about it.  There are also plenty of professional steps that a buisness can take to address criticism, calm concerns, and demonstrate that they are responsible and serious.  These are all the things that Nanaimo Gold has not done.  If people are going to be trusting Nanaimo Gold in a finanical transaction, the effort into the site, customer service, and weather Nanaimo Gold is even financially viable is an important set of information to considder.

Again, this is probably something he does on the side.

I run a game server in my free time. To the people who play on that server the game is almost everything to them, but to me, it's a hobby. So when something messes up or the server crashes there are always a number of people who whine and bitch and complain about me, but the fact of the matter is it's my hobby, not my life, and if they don't like it they can play somewhere else. I suspect Nanaimo has a similar attitude towards nanaimogold.com, although I doubt it's his hobby.

Discussing the way he does his transactions is very poor form, why bring that up other than to belittle? Service, half-service, whatever it is, it's his decision to run it how he wants and if people don't like it they can use another service. Poor "maintenance", poor "customer service", possible "financial problems"... none of that equals "shady" in any way and none of it is anyone's business but his. Once people's money starts disappearing left and right then we can start talking about "shady business practices", but until then the way he runs his business is his choice.

Considdering he no longer pays cash for bitcoins, only Liberty Reserve and HD-Money, I'd say he really doesn't provide much of a service at all now.  Well, at least in terms of what's relevent to this forum.  Since he'll still take cash and sell, I'd call it half a service.

Then there's the poor maintaince of his website, for example his FAQ still says he accepts Pay-Pal when he infact doesn't.  That indicates a lack of concern for having accurate information on his website.

Ontop of that, there's this whole 'bank account' issue.  Namely, Nanaimo Gold doesn't seem to have one and needs to rely on 'some guy' named 'Demi' who is mentioned without any additional context beyond that, to cash a large money order.  This and other comments by Nanaimo Gold lean towards an indication that Nanaimo Gold has financial issues of some kind.

"Self-sacrificing"? .... What?

All I was saying is that the letter I sent seems to not have yet arrived, and since we both sent it around a similar time frame maybe both of ours are caught up in the same "snag". There could be numerous reasons for this, but I don't suspect Nanaimo of pocketing my money, and I surely don't believe he'd pocket your measly $15 CAD when he's dealt with far larger sums and proven to be reliable.

As for the rest of the banter in this thread- I don't care how much Nanaimo insults your sexuality or whatever the hell as long as he's still processing orders. He made it clear this isn't his full time job, so I doubt he cares all that much about the people on this board whining about his level of "customer service".

He might have been a little too offensive in his replies but Nanaimo provides a service, it's not his full time job, and it's not his job to please every single person who is irate over the bitcoin fluctuations.

The guy is a bloody idiot.

My biggest gripe reading through this thread is the way he responded via email and in this thread, if he doesnt want customers so be it but he is open for business and treats the customer as allways wrong.

I'm sorry to see all this hostility. If anyone is looking for polite and friendly cash-by-mail exchanges please check out my service.

there are still other more viable options to sell off bitcoins....i looked into his service a while ago, and found that prices tended to be considerably lower than other buyers...I can't say I've ever dealt with him directly, so I'm not gonna slam him or say he's a good buisnessman...however I have looked at this thread, and it seems that there is a fair amount of complaints going on....if people don't like what he's got on the table, then don't deal with him, simple as that.

Or he is just desperate for business after losing every client reading through this thread.

an eye opener. really.

Huh.  Nanaimo Gold raised his hard cap on the price he'll buy bitcoins for from 5 USD to 6.9 USD.  Still somewhat uncompetative but not nearly as uncompetative in the current market.

It seems he listens, even while calling people fat, faggots, and liars.

Even if your customers are lying I would never do any business with you.
I almost used your site a few weeks ago... Glad I didnt.

You must have one heck of another business to throw away what you have here nanaimogold...

> You're even more confusing, Nanaimo.  I googled my name about 6 different ways to find these 'goth' people and all I can find are pages about my winning a recent science competition. 

"More confusing" than what exactly? You say I have a poor command of the language.

Do you have a "poor command" of the Google? Do you really want me to post that Goth hate shit here? I'm determined to honor my commitment to your privacy, but if you insist, I will post the goth hatin' right here. Just tell me you insist because it's your privacy I'd breech.

I did not read through all this crap the other evening when you tricked me into working for you, I only spent a few seconds on it before moving on to write you, in private, "Hahaha. Goth." You remember that private email that you posted into public?

Now that I look again at this, it's absolutely you for sure. There is no possible way a man could forget creating this foolish stuff, so you have to be lying about it not existing. Obviously you have been playing dirty tricks on people from the safety of your computer for years already. You sure are a piece of work, what a word-wanking, lying, hateful, selfish clown you reveal yourself to be.

> Regardless, just because I don't post my name on Internet forums doesn't mean I'm some low life. 

Of course not.

What makes you some low life is that you posted obviously secret private material to the public for the sole purpose of hurting someone who never did you any harm, and with no consideration for any others who might be effected. That must be low life behavior to the privacy conscious readers of this board.

And here's a photo of you too. Goodness, you really are a fat pasty-faced obnoxious scumbag. Not an spec of testosterone in that soy-goy. I gotta say, you look just like you act.

Think hard Bobby-boob. Where did you leave this embarrassing stuff.  It comes up on the first page Google results. Shall I tell the search parameters? It's your call.

There is no excuse for what you did. You approached me with the sole intention to socially engineer me. I spent valuable time checking you out and coaching you. You rewarded my effort by blabbing my secrets.

> Moreover, you're 'attempt' to contact me about a financial transaction wasn't professional at all.  If you wanted to make a joke to break the ice and feel me out, I think it could be more clearly constructed.  I'm simply looking to make honest, straightforward transactions with professional people.  It's clear it is not to be found with you.

> Good day, sir.

Fuck you, goof.

> Did you just craft a statement and attribute it to me?

Perhaps I did make a mistake. With all these girls yelling, I might get confused about which one shrill what statement. At any rate, the deal was postmark within one day or the quote is stale.

> You also just called one of your customers a fag and then lament "Where did all those men go?"

Well, that's crafty. Take two out-of-context quotes, glue them together and viola! Something else entirely!

And I did not call him a fag - he called himself that or similar.

You're even more confusing, Nanaimo.  I googled my name about 6 different ways to find these 'goth' people and all I can find are pages about my winning a recent science competition.  Regardless, just because I don't post my name on Internet forums doesn't mean I'm some low life.  Moreover, you're 'attempt' to contact me about a financial transaction wasn't professional at all.  If you wanted to make a joke to break the ice and feel me out, I think it could be more clearly constructed.  I'm simply looking to make honest, straightforward transactions with professional people.  It's clear it is not to be found with you.

Good day, sir.

Let me retrieve that for you:


Did you just craft a statement and attribute it to me?

You also just called one of your customers a fag and then lament "Where did all those men go?" Well, there are currently over 12,000 different people on this forum, most of them don't care about this topic, and you might not like them either. I'd advise against touching cash altogether.

You choose to play the sodomite clown - I choose to not take you seriously.

You have no idea how I make my money, otherwise you would not provoke me. Your analysis of my trade is also laughable. Your belief that I want to trade with you, or that it is important that I trade with you is stupid.

Bitcoin is not useful for anything yet. This gaggle of Nancys clawing at each other is not commerce. I will continue to do what I have always done. This forum is only useful in my weeding out idiots not to be taken seriously.

> nanaimogold, I did not ask for a quote. I made an order and mailed the money. See the difference? It's not my fault you're accepting orders for something you don't have.

I have bitcoin. You have pocket change stuck in the mail. You were quoted a price when you ordered. By your own word you waited a week before deciding to honor the agreement. You business practice is shady.


>> And more people will give up on reading this board, like so many have before.

> Do you just write like a malignant narcissist or are you a full-blown psychopath? There is nothing wrong with this forum.

That makes no sense.

Lots of people have given up on this forum in disgust. Consider the first members, the guys who came from the payments business, primarily the men who worked to invent bitcoin. Where are they now? Not here.

I have heard from dozens of businessmen who shun this place because of the clownery and predatory pederasty. Look at who first offered to trade in bitcoin. Where did all those men go?

Many traders I work with shun not just the forum, but the bitcoin itself because of the nasty self serving perverts who are so vocal here. I find myself having to explain again and again that bitcoin has potential to be a good payment system, not the extention of social disease network that this forum represents.

Wow, he attacked my sexuality as being a moral fault and a reason to not do buisness with me...  Or the usage of the term 'Bitfags' to refer to those who want to deal with him in regard to Bitcoins... Just... Just wow.

Nanaimo Gold's personal views asside, I wonder what school of buisness he's following that makes him think that publicly posting comments like that, along with many others, is actually 'good for buisness'.  If anything, he's dramatically added to the loss of his own credibility.

But, Nanaimo Gold, you are right, I didn't do buisness with you.  Why?  Well, asside from the fact that you're a jerk, you're not competative.  $5 USD per Bitcoin when others offer a vastly superior offer at this current time?  Competition benifits the consumer and you simply are not competative, I went with someone else who made a far better offer.  More over, he was a lot more professional and polite, a great bonus.  Infact, I think you'll find that most of the successful operators dealing in bitcoins on this forum are professional and polite.  You might wanna try that.

>like Zallion my letter has yet to arrive.

logitech3, I take exception to this. You've decided you know where my mail is(n't). That's really self-sacrificing, but even I didn't go that far.

>It was a similar game, make the order, get a quote, wait a week to decide if the market was in your favour.

nanaimogold, I did not ask for a quote. I made an order and mailed the money. See the difference? It's not my fault you're accepting orders for something you don't have.

>And more people will give up on reading this board, like so many have before.

Do you just write like a malignant narcissist or are you a full-blown psychopath? There is nothing wrong with this forum.

> I crossed the street and Royal Bank honoured the MO instantly without problems.

You had to take the post office money order from the post office to the bank because the PO did not have enough money in their til to cash it. Remember when I told you about that? Remember when you called me a liar? That missing liquidity didn't stop our trade though. It was your ill manner and your breech of our trust when you put this private stuff here for the whole world to see forever. What part of private currency do you not understand? I just made arrangement to run the mo through the bank. When Demi saw the vile shit you wrote and that you posted private emails to the public he went livid. At that point there was no way he was going to cash that through his bank. No Deal. I've changed the policy and do not accept CP MO any longer. If they are not liquid, they are not worth the $5.50 extra charge.

I'm not required to do business with anyone I don't want to. You can't make demands of me and insult me and post private emails to public and expect me to do as you tell me. Fuck off are the only words I have for you. Put the shoe on the other foot. How would you react?

I mailed it back to you. I exercise my right of association. I don't want to trade with you. You fail to afford me the dignity an adult deserves.

AshleyAshes, you never did any trade with me. That I never took you seriously is your problem. It remains your problem.

You just sent me a series of email expressing your observations and making demands that I re-write my faq and to tell me that you don't like my offered price. I responded to all that and even offered to answer questions. The only one I recall you asking was as to why the Paypal payout option was grayed. "I don't have any" was the simple answer. I don't have any. Can't offer what I don't have. No Paypal today, option grayed. Pick some other option.

WE HAVE NO BANANAS TODAY!

My offer is very clear. It is mine to make. If you don't like it, don't accept it. Don't like the site? Don't use it. Maybe looking at it so frequently is making you mad. You say it's misleading, and I can't see that at all. I even use a nice grown up type size. Clearly laid out against other recognized sources of data, all presented in the same value denomination to avoid misleading. Good contrast - no weird colours.  No Ashy boy. You are chock full of it.
https://www.nanaimogold.com/bitcoin.php
nothing misleading anywhere - at least not intentionally. It's a dynamic business and the web site is always changing. Chock full you.

And your naivety is quite amazing. Anyone can Google to find what a sissy furfag you are. Why would anyone take you seriously when you present yourself that way? Especially in a financial transaction? You must have some idea of who and what I am, where I'm from. Why would you even engage me this way? I am not here at your beck and call. I laugh at idiots like you.

You have no complaint. Again I exercise my right of association. You, I don't trade with. STFU

If you Google eRage's name with home city you find a pack of goths hating on him. I thought that was kind of humorous so I used it to start our conversation. I have to engage people in conversation before I can allow them sensitive information. It seems unlikely that a pack of goths hating on oneself would go unnoticed, but I suppose it's possible that another man with the same name in the same town is the object de scorn.

It does not really matter how I open a conversation does it? If I google your name and something funny comes up, why not comment?

This thread is ample reason why I have to feel people out before I can tell them anything. I don't know why it is that you guys think it's acceptable to post secrets in public. Shame on you all. You prove yourselves unworthy of anyone's trust.

I notice eRage deleted his own real name information from his tattle, and you all should note that, because of my respect for privacy, I'm not pasting his real name and city here. You'll just have to take my word about that Google hit with the hateful goths.

I need a picture of the bank receipt, not your face! But no, it's my right to not associate with you either. pfft!

And to re-cap, for anyone who has waded this far through this scat-fest, the original poster discovered that he could snag quoted trades though western union by failing to set all the options correctly and gain a week to see which way the market moves before either paying or refunding. I think he did not do it on purpose, but his post in public describing how inspired a whole bunch of you dishonorable rejects to pull the same stunt. I can no longer accept WU for bitcoin because of such scum. I no longer accept cash by mail for bitcoin. It was a similar game, make the order, get a quote, wait a week to decide if the market was in your favour, then send the payment or not. In all my years trading e-gold and other digital currency, I never had such problems before. People did not wait to see the price of gold move for a week.

Now it seems I'm going to have to screen even harder to select those who can trade with me through my bank accounts. I certainly can't let you privacy hating yiffers know any secrets. Canada post money orders for any digital currency I can no longer accept. That pretty much just leaves trade from other digital currency into or out of bitcoin.

Some of you guys have serious moral and character flaws. To think that it's OK to post obviously secret material in public in an attempt to hurt someone, in this case me, to the inconvenience of all the people using the service, is really inexcusable. I really hope that people who miss these trade opportunities grant you all a bit of goth hate. You certainly deserve it. The topic so common to us all is privacy and encryption, but you clowns have no idea how to keep a secret and you are so selfish that you don't care a bit about the people you harm. And I suppose I'll have to put spam filter on the email address eGoof revealed.

I got a cease order from Western Union about using their marques. I wonder who instigated that? Shameful behavior. Zero honor.

zallon41, I don't know what happened to your letter. I process mail as it arrives. Yours is very late and will probably wind up back in your own hand. That's what my experience has shown. I don't want you to think I assume you're unable to address a letter, but it's surprising how many times people screw it up. Other times, there has been nothing wrong with addressing and is returned for no good reason. I have a large body of experience, and the mail is reliable, but nothing is infallible. I'm sorry that your experience has been bad. It doesn't make sense that I would do anything to sully my good old reputation. I'm glad you only sent small money and not more. You might be pleasantly surprised. If so, please let me know. Take a picture of the envelope for me please. Always interested to know where errant letters have been.

The mail has been very reliable for many years, however, this talk of cash in the mail is contrary to security. The security at my office is ruined because of this forum. I can't risk using my office to receive mail any longer. I've had to change to another more private mailbox, at more expense, in order to protect the secrets better. I now worry that one of these privacy hating bitfags will trick me into revealing it, then post it up in public to spoil it for everyone. How girlish is that? Why am I reduced to asking people to promise to keep secrets before I can do secret trade? You guys just don't get it. Shhh It's a secret.

Not everyone reading these words is a clown, of course. I despair that the clowns may have a majority on this board though, but some of you guys will tell me in private how I am right. People will still use the service to trade with me even though the screening is now lot stricter.

And more people will give up on reading this board, like so many have before.

Hello all.

I sent money via post to fund a Pecunix account on the 10th, and like Zallion my letter has yet to arrive. I trust Nanaimo fully and I do not believe he is trying to rip anyone off. It may be that customs is experiencing delays.

I registered however to reply to what eRage said about his experience. I'm not sure I understand the bit about the goths exactly, but his reply seemed pretty clear about him not wanting the banks to get any ideas about trading currencies. I also tried to go the bank route my first time around but the bank details were never sent.. now I understand why. It makes sense, and so far Shane has proven reliable, so I'm withholding judgment for now.

I weighed the benefit of relative anonymity vs. risk of being ripped off and mailed cash.

Did you mail him actual cash or a money order or something similar?  With an M/O you'd be able to check to see if it was cashed or not, and if not cashed, you could set out to cancel it and get your money back.

Seconding what zallon41 said.  It's a pity that my first post must be like this.

Backstory:  Last night, I used to website to send him an email saying I wanted to send him $500 USD for bitcoins and got the confirmation email stating my account is awaiting approval before he gave me bank deposit information.  So this morning I got this email:


The carroted part is where he forwarded me the confirmation email I already received.  I left off the last half because it just has my personal information.  However, see the part that I bolded?  WTF?  On top of that, his message "Hahaha. Goth." is also really weird.  I assumed he'd been hacked or on drugs or something.  I decided at this point to never give this guy any money.  However, I wanted to see how weird the rabbit hole goes, so to speak.

My reply:

And then his reply(edited out my real name):

I don't what criticism he means, why he'd need my picture, or who the 'goths' are (Germans?/Visigoths?), but I'm touching this place with a 1000 mile pole, or a WU transfer, or a bank deposit, or anything at all. 

I assume by the poor command of English that he got hacked and people are redirecting the funds until he gets control again, but who knows.

It's unfortunate that this is going to be my first post in this great forum. I'll reserve judgement about what really happened in my case with nanaimo gold, but I bought 21.21 BTC for $15 CAD ($0.7073 CAD/BTC) on April 10th and mailed the cash. The exchange rate skyrocketed in my favour two days later. Here's the curt end of it all:

From:  shanesmith
To:  me   
Date:  Thu, 28 Apr 2011 04:19:38 -0300   
This message is not encrypted, and is not digitally signed.

Your letter has not arrived.

>
> From: me
> Message: Dear Mr. Smith,
>
> It has been over two weeks since my $15 CAD BTC order on April 10th. My
> letter to you was sent April 12th. When will I be receiving my 21.21 BTC
> as agreed upon?
>
> Sincerely,
>
> (me)

From the order form, in Shane's words: "Order with confidence. The mail is reliable."

It's been 42 days.

I'd like to make a clarification to my last price.  Nanaimo Gold's price for buying bitcoins is not manually set and neglected.  It is infact capped at $5 USD.  It adjusts just like his price for selling bitcoins, in a value related to the MtGox rates, but for buying bitcoins from people, it stops adjusting at $5 USD.  So even if the Bitcoin was selling for $50 a piece, he'd only offer you $5 for them as his site currently operates.  I realized this yesterday as the price of the bitcoin fell enough for his site to set a price below $5 and then return to $5 as the value went up agian but no higher.

What I find strange is, when I emailed him about his price for buying bitcoins and pointed out that the price wasn't rising with the current value of the bitcoin, he responded only with 'duly noted'.  He seemed to have no interest in communicating to me that he his set was set to not offer a value higher than $5 USD.  This isn't so much dishonest but poor communication and a desire to leave potential customers in the dark.  However, when the bitcoin is selling for far mor than $5 USD one would hope that potential customers would compare prices and simply go to somewhere else for that kind of service.  Competition benifits the consumer and all that.

This part his mearly conjecture, but I think it's possible that Nanaimo Gold doesn't have enough operating funds to make large purchases of bitcoins at high value.  That, when the bitcoin was selling at $8.999, he flat out couldn't afford to buy them at anything even close to that rate.

In the end he sent me my MO back to me. I went to the PO where I bought it. They issued a refund in the form of a new MO in my name. I crossed the street and Royal Bank honoured the MO instantly without problems.  A terribly irritating experience.

I was really thinking of doing buisness with Nanaimo Gold but now I'm very weary and I'm pretty certian I'll cash out my bitcoins through someone else.  I'm not accusing him of any dishonesty, as I havn't done any buisness with him, but I have my concerns that keep me from doing so.

Firstly, his site and FAQ listed Paypal as a payment option but it's actually locked out.  I contacted him about this, he explained that he no longer had a paypal and I suggested he updated his FAQ then.  ...That was 10 days ago and he hasn't done so.

His price for selling bitcoins seems to be set automatically by some system that checks with the current market places but his price for buying bitcoins seems to be manual.  More importantly, his price seems to have been locked at $5 USD for selling BTC for the last six days and counting.  I contacted him about this and got no response.  I contacted him agian, he said he never got my first attempt, and then asked me what I was asking about.  I had been clear that I was asking about his failure to update prices in my message but I reitterated.  His response on me pointing out that his buying price hasn't changed was a two word email that simply said 'Duly noted!'.  ...He hasn't updated his price since then either.

My concern here is that he is unwilling to invest any effort into keeping his website up to date and this leaves me concerned about how much effort he would place into executing transsactions.  In addition, his prices for buying bitcoins are simply uncompetative, even if this is just a result of his poor upkeep on his website, $5 USD for a bitcoin (At this time of posting) is flat out not worth it.

Do you not notice how it is I that initiates every conversation? After 5 days I ask what the hell is going on and only then he replies with his story. If he had problems he would contact me no? One would think.

Too many repeated coincidences, both cases are very clear.
As market moves against, exchanger is not honouring the trades.
Shame on that. I never did a trade with Nanaimo, and I never will.
-10 

Here's the original email. The address the btc should be sent to is still empty.

http://blockexplorer.com/address/1GrYfw3WbYXgtehhfsUp73vkKYNUYELiGF



[email protected] <[email protected]>    Wed, May 4, 2011 at 10:06 PM
To: [email protected]
Byron,

 Your letter arrived today. I don't have the bitcoin on hand. Often
people make orders and don't pay for them so it is difficult to know
what to put aside for mail in orders.

 With the other digital currencies this is seldom a problem, but the
bitcoin price is not stable and there is no reliable well to go draw
more from whenever we like.

 I am endeavoring to get your coins to you, please be patient.
Optionally, you might take Liberty Reserve, which is more price stable,
to the public auctions and negotiate a trade there.

 Your money order is safe in my hands now.

Shane


>
>
> Date ordered:          Sat, April 30, 2011 08:34 am
>
> ORDER INSTRUCTIONS TO BUY $999 CAD WORTH OF Bitcoin PAYING BY CANADA POST
> MONEY ORDER
>
>
> Print this email to enclose with your payment
> or print clearly on a sheet of paper;
> 1) Your email address
> 2) Your account number if applicable
> 3) The name displayed by that account.
> 4) Optionally, your name and telephone number.
>
> Visit any Canada Post location and buy a money order
> in the amount of $ 999 CAD
>
> Make the money order payable to Dimitar Sapountziev.
>
> Be sure to mark the MO with the words; "Re: Phone credits".
> Failure to do so may result in delay.
>
> Affix 59 cents postage for regular first class lettermail.
>
> Optionally you can send it by Xpresspost.
> DO NOT ORDER "SIGNATURE REQUIRED". Doing so may delay your order.
>
> Address your letter to:
>
> SHANE SMITH
> 499 WALLACE ST
> NANAIMO BC  V9R 5B7
> CANADA
>
> Be sure to use a real return address on your letter.
> Your return address is not recorded by Nanaimo Gold and
> your envelope will be promptly destroyed.
>
> Order with confidence. The mail is reliable.
>
> Your Bitcoin account will be funded with $ 999 CAD
> as soon as your letter arrives.
>
> Link to payment type notes;
> http://www.nanaimogold.com/payment_options.php#canada_post_mo
>
> 336.14 BTC @ 2.972
>
> Additional information about this order
> Bitcoin Address:             1GrYfw3WbYXgtehhfsUp73vkKYNUYELiGF
>
> Alternate email:
> Telephone:
>
> If you have made an error, simply make another order.
>
> Use this link if you want to contact me:
> http://www.nanaimogold.com/contact.php
>
> DO NOT REPLY to this email
> Array
> (
>     [currency_type] => CAD
>     [minimum_commission] => 0
>     [same_day_fee] => 8
>     [commission_rate] => 0
>     [money_sign] => $
>     [DGC_type] => Bitcoin
>     [payment_method] => Canada Post money order
>     [btc_sell_rate] => 2.972
>     [your_gold_wanted] => 999
>     [bitcoin_amount] => 336.14
>     [my_commission] => 0
>     [fiat_exchange_fee] => 0
>     [fiat_total] => 999
>     [your_name] =>
>     [your_location] =>
>     [your_telephone_number] =>
>     [your_email_address] => [email protected]
>     [alternate_email_address] =>
>     [your_account_number] => 1GrYfw3WbYXgtehhfsUp73vkKYNUYELiGF
>     [your_account_name] =>
>     [subButton] => Submit
> )
>
> Ordered from IP:       24.84.14.59      Vancouver Canada
>

Byron Bussey <[email protected]>    Mon, May 9, 2011 at 11:31 PM
To: [email protected]
Well any idea?  5 days and not a single bitcoin.



Byron
[Quoted text hidden]
[email protected] <[email protected]>    Tue, May 10, 2011 at 2:11 PM
To: Byron Bussey <[email protected]>
Byron,

 I can't cash this. the GD post office won't keep that much cash on hand.
I have been refused several times.

 You should take this thing back to where you bought it and complain.
They should not be writing cheques if they can't back them up.

I am so angry at all the time wasted.

Shane
[Quoted text hidden]
Byron Bussey <[email protected]>    Tue, May 10, 2011 at 5:03 PM
To: [email protected]
I don't believe you.


BB
[Quoted text hidden]
Byron Bussey <[email protected]>    Tue, May 10, 2011 at 7:08 PM
To: [email protected]
Anyways now I have to worry about getting robbed let alone being less 330 bitcoins which are now worth 2000 dollars and perhaps vastly more. The 1st story you told me (the true one) is you took my order without actually being able to match it. I suggest you change this policy. Then the lie is a) the PO office wont cash it because they don't have $999, which is ridiculous, (why do you accept MO then) AND b) that is somehow the fault of the issuing Post office. I am pretty sure the issuing post office has nothing do to with how much the local PO has in their till.


BB
[Quoted text hidden]
[email protected] <[email protected]>    Tue, May 10, 2011 at 9:02 PM
To: Byron Bussey <[email protected]>
I have your bitcoins and I paid less for them than I asked you for. In
fact, I bought enough to cover your deal within hours of your letter
arriving.

Your MO is to be deposited to Demi's personal bank account tomorrow. I
just talked him into it. (He's worried about his income tax.) I handed it
back to him while we were at supper. I intended to just trust you to not
stop payment before the paper clears.

Judging from your tone and the ease in which you accuse me, I suppose you
have already stopped payment. Now, I am uncertain what I should do.

Nobody has a magic well to draw more bitcoin from. My available balances
are published right on the buy order form. If you choose to buy something
I don't own - well that's your choice isn't it?

And you can ask the PO about their new policy of keeping no more than $200
in the til. I have been doing this job for years. Until recently they have
usually been able to accommodate me up to about $2000. There is no way I'm
going to accept these things or the MG cheques if I have to put them
through bank accounts.

Anyway, you can check that for yourself. Just call Canada Post.

I'm tired of getting run over from behind. If I can't collect a WU because
it's fucked up, or I can't cash instantly any other pay vector, I'm not
accepting it for bitcoin. You guys can buy LR, which is value pegged to
the USD, then take that to the cash markets like Mt Gox and negotiate your
own best deals.

This whole bitcoin scene is not about commerce, the little bit of biz that
got started has been killed because of this mad rush of greedy fucks all
trying to ass rape the exchangers and merchants. No thanks. Instant trades
only for bitcoin from this day forward. That policy I extend to
bitcoin4cash.com as well. The price is now set when the envelope is
opened.

I may be a lot of things to a lot of people, but "liar" is not one of
them. I resent your accusation and I challenge you to talk to Canada Post
about their new policy. I suggested you complain where you bought it about
their failing to be able to liquidate it on the other end in hopes of
getting the policy changed. Calling me a liar for that is insulting. If
you had asked CP, you would know it to be true.
[Quoted text hidden]
Byron Bussey <[email protected]>    Tue, May 10, 2011 at 9:57 PM
To: [email protected]
cash the MO and send my bitcoins then.


BB
[Quoted text hidden]
Byron Bussey <[email protected]>    Tue, May 10, 2011 at 10:36 PM
To: [email protected]
And I will apologize. You have to realize I sent 1000 off to someone I dont know and now I am seemingly getting the run around, so I am suspicious. If I am proven wrong I am sorry.

BB
[Quoted text hidden]
Byron Bussey <[email protected]>    Thu, May 12, 2011 at 9:59 PM
To: [email protected]
Hello, remember me? Seems like my concerns were completely valid.

BB

Wow, is this legit?

I'm not going to leave feedback myself, since the details of these situations aren't hashed out yet, but if any of you feel that Nanaimo Gold has wronged you or did indeed follow through on their promises, leave some feedback!  That will help give a clear indication of whether people should trust this company.

http://www.bitcoinfeedback.com/viewuser.php?id=28

On may 4th Shane Smith of nanaimo gold informed me my money order for $999 of BTC @ 2.9 had been received but he didn't have the bitcoins to actually send. (He claimed it was other peoples fault instead of his which is weird since he buys and sells bitcoins). Anyways we have been back and forth for 8 days and I still have no bitcoins and no idea where my money is. DO NOT USE THIS WEBSITE.

The money was posted to my bank account this morning.     Besides the one nervous day of not hearing from Shane it was a very pleasant experience using Nanaimo Gold and I would recommend it.

However the phone number on the website should probably be updated or changed to some sort of voice mail box.  The undescriptive beep that I hear when I dial it is what made me nervous.

I am having a problem with him. Avoid.

I recently sold off some Bitcoins on mtgox for liberty reserve which I sent to Nanaimo Gold to be deposited in my Canadian bank account.  Before making the trade I used the contact form on their site and was replied to by a Shane Smith promptly. Now that I have actually sent the money I can't get a response via email and it appears the phone number on their website is not in service. has anyone else had this issue?  It's only been 24 hours since I sent the money so there is still a chance that he is just busy at the moment and my money will arrive, but the lack of a working phone number worries me.

Thanks for the links. I'll check them out...

I'll have to see if there is anyone in the Philly area dealing in this. Thanks for the suggestion.

I've done business with Nanaimo Gold before and he always honored his end of the bargain.

If exchanger is honest enough, no matter where the market goes, he will honour the trade.
For instance, Keefe, he is the best keeping his word on a deal.

 

Classic story, trader got trapped in a rising market and found a clause to get out of it.

Is it really going to have to come to using escrow to deal with the exchangers? Just honour your quotes, the guy has made his best effort to get the money to you ... what has customer possibly got to gain by screwing around with the transfer, the price is not coming down, its going up?

Western Union deserves a -1 in all this as well, arcane paperwork.

FreeRad you are best off trying to find a local f2f dealer or OTC trade if you can do PGP.

For a guy who's not making any money, his fees are eye-watering.

Edit: have you seen all the info in these links?
http://tradebitcoin.com/

http://bitcoin-otc.com/vieworderbook.php

https://en.bitcoin.it/wiki/Buying_bitcoins

I can see it clear : the exchanger is not honouring the trade after the market went against him.
He is also very rude in their answers, and not presenting additional proofs.
-1 to Nanaimogold.

>People are always trying to play me by getting a price quote and waiting to see the market move before paying.

Never happened... As I said.

I never touched your money.

I know that's what we're arguing about....


I tried for days to get you to fix this.

Read the email. you notified us of the issue once and canceled the order in the notification email.


I wasted my time.

You wasted everyone's time.

You were rude to me.

Where were we rude? Don't be such a drama queen. Nobody was rude to you. We were concerned about our money and you're lack of customer service. Forgive us for asking a straight up honest question. Where I'm from we don't beat around the bush particularly when we feel like we may be getting ripped off or inferior service.

The conditions of our trade were clear. You had one day. I let you 4.

You didn't let me have 4. You didn't do your job for 3 of those days, regardless of your reasoning, and then on the 4th day you tell us there's an issue and then say you're canceling the order. Letting us have 4 days would imply that you notified us of the issue day 1 and then gave us 4 days to correct the issue. That said, there was no issue. Again, I confirmed with WU, when I called for a refund, that the question and answer were correct. I even confirmed with the agent who placed the order. Gave him your email and the sheet that we filled out. THERE  WAS NO ERROR.

> So trying to not pay you is a ridiculous claim.

I never made that claim.

You can twist all you like. That facts remain;

I never touched your money.
I tried for days to get you to fix this.
I wasted my time.
You were rude to me.
The conditions of our trade were clear. You had one day. I let you 4.

blah blah blah all you like. Don't expect me to hear any more of it.

PS: Another thing. The conditions of trade are clear. I do not accept third party payments. After all your wanking, that's clearly what you and your pal were up to.

First of all, your site makes you pay and send an MCTN before anything is completed. That was done 1/2 hour after the email was received. $308 in a Western Union Money Transfer. So trying to not pay you is a ridiculous claim.

You never prompted us for anything. You never told us there was an issue. You simply said you tried twice and we could resubmit the order at $.70 per bitcoin without offering us an opportunity to fix the supposed problem.

The purchase was made onsite with cash and nobody made any mistakes because they asked me the Q\A on the withdrawal when I received my refund, not to mention I personally confirmed it with the WU agent when I called for the refund.

Yes, we could send you $140 more, give or take, for your poor service and sketchy practices, but that would have been bad business on our part.

That's ridiculous. You're making money because you buy at one price and sell at another. Rude and obnoxious? That's a bit dramatic. We paid an extra $8 to have the service completed that day. We received no email saying that banks were closed in Canada on Tuesday because of a long easter weekend and that we could expect service on the next business day. My associate had to email you and ask if he was being ripped off before he received a rather short response. As for the directions the problem wasn't on our end. The problem was the price moved and you no longer wanted to honor the price as the Q\A was correct on this end. I confirmed it with the refund withdrawal and the agent when I spoke with them.

For one, it's not slander. The proper term would be libel but then I'd have to be lying for that to be the case.




from J
to shane
date Fri, Apr 29, 2011 at 9:01 AM
subject Re: Nanaimo Gold contact form
mailed-by gmail.com
...
I didn't mess anything up. I'm looking at the form that I filled out and gave to the gentleman who put the order in.
It's right in front of me. The shady business practice is not notifying a customer of an issue, which could have been
resolved, because the price increased over the time period. Yes, that is shady business practice. You give a customer
the opportunity to fix any problems and hold true to your word. Your word being the negotiated price. The question and
answer are correct on this form, and I'd be willing to bet it's probably correct in the system, as well.

from shane
to J
date Fri, Apr 29, 2011 at 12:05 AM
subject Re: Nanaimo Gold contact form
mailed-by diskhaven.com

I tried twice to pick this up for you and got nothing for my effort. You
messed it up and somehow that's my "shady business practices"?

from J
to shane
date Thu, Apr 28, 2011 at 11:32 PM
subject Re: Nanaimo Gold contact form
mailed-by gmail.com

Thanks for the help. If there were issues you could have given me an opportunity to fix them before washing your hands of it.
I suppose the price jumping $.70 per since I placed the order and you finally contacting me has nothing to do with this decision.
Great way to treat a customer. I went to you because of a word of mouth referral. I'll have to inform my associates of your lack of
ethics and shady business practices. Sorry things didn't work out. It could have benefitted
us both.

from shane
to J
date Thu, Apr 28, 2011 at 11:05 PM
subject Re: Nanaimo Gold contact form
mailed-by diskhaven.com

J,

I have tried again to pick this up. The Q&A is not set.

There are two possible reasons that the Q&A is not set. Either the clerk
messed up the input or you have attempted to do this online.

I'm giving up on this order. If you want to try again, badger your agent
into fixing this, then fill out another order on the NG website.

Shane

from J
to shane
date Wed, Apr 27, 2011 at 3:27 PM
subject Re: Nanaimo Gold contact form
mailed-by gmail.com

Do you know when I can expect delivery?

from J
to shane
date Tue, Apr 26, 2011 at 9:01 PM
subject Re: Nanaimo Gold contact form
mailed-by gmail.com

Gotcha. Didn't mean to come off like a jerk just got nervous. Thanks

From shane
to j
date Tue, Apr 26, 2011 at 8:32 PM
subject Re: Nanaimo Gold contact form
mailed-by diskhaven.com

hide details Apr 26 (6 days ago)

Easter long weekend is not considered a banking day. I can't serve you on
holidays.

>
> From: j
> Message: I'm following up again. I haven't heard anything in reference to
> the western union money transfer i sent. If I'm getting ripped off just
> let me know so I can try to purchase elsewhere. I don't mean to be rude,
> but I paid the $8 for the fast service and I emailed early and haven't
> heard anything in response.
>
>
> Use this link if you want to contact me:
> http://www.nanaimogold.com/contact.php
>
> DO NOT REPLY to this email
> Additional Info: IP = 76.124.232.26 Philadelp United St
> HTTP_X_FORWARDED_FOR: N/A
> Browser Info: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.16)
> Gecko/20110323 Ubuntu/9.10 (karmic) Firefox/3.6.16
> Referral: /www.nanaimogold.com/contact.php
>
>

I don't accept online purchases due to the high incidence of fraud. The sender can only set the Q&A when paying in person, not when paying online.

That's why I use the Q&A - to weed out those who try to pay online.

If he had followed the instructions, instead of trying to play me, he would have got his bitcoin just like the many others who have used the service since 2005.

Instead, I refused to pick up the payment which later proved to have been attempted with a stolen credit card.

It is by this wisdom and experience that Nanaimo Gold has continued to function for so many years.

Nanaimo Gold has been shown to be fairly trustworthy in the past, so this accusation is somewhat surprising.  If your story is true though, then I'd be inclined to agree that you have a rather serious case.  I'd wait to see how NG responds publicly here before making a judgment though.

You should understand that when I quote prices they can change a lot in two hours and I have no control over that. It's probably a fluke that the $1.72 ask is still there at all.


The prices are based on the market. You should put a bid in at whatever price you are looking for and it might encourage someone to sell them at that price. You shouldn't wait for a price to be at what you want before you place a bid. As for how the system works, it's fairly simple, you deposit money into your account, place a bid for X number of bitcoins at a certain price and then wait for someone to match that price and the system will perform the trade. Once you have purchased bitcoins you can have them sent to any address you want or relist them at a higher price.

The market is moving pretty fast right now and I seriously doubt you will find anyone willing to sell that far below market price unless they are doing so to draw traffic to their exchange, like I've done in the past.

.

Yeah, we'd need more than that and paying close to $3 each isn't going to work for us right now. It's a shame Nanaimo Gold wasn't a bit more honest in their practices.

How does it work?

There is a single bid totalling $27.82 at that price, currently.  The next closest bids after that are closer to what can be found on other markets: http://bitcoin2cash.com/orders.php

If you are still looking to buy Bitcoins, check out my website at https://www.bitcoin2cash.com which does not charge any fees to purchase BTC. It's cash by mail only and the prices are currently around $1.72. Good luck and welcome to the community.

As posted on facebook: https://www.facebook.com/note.php?saved&¬e_id=198011990240210

A couple of friends decided to purchase some bitcoins to see A) How easy they are to get a hold of, B) how easy they are to spend, C) try our hands at investing in a digital currency. Our quest began with trying to purchase some through CoinPal (http://coinpal.ndrix.com/) but due to one friend setting up the transaction and another trying to pay for it the process failed. Not very flexible and they have limits as to how many bitcoins you can purchase based on the time between the first purchase and the current purchase. The limits, as I understand it, are to prevent or at least lessen fraud, but it can be extremely counter productive to purchase them via this method. You can't get them fast enough and with the price fluctuations between the dollar and bitcoins lately the time frame is way to restrictive.

 

So we moved on. Our next step was Nanaimo Gold (https://www.nanaimogold.com/). The process seemed easy and the price seemed right so we decided to give it a try. We pooled our money and setup a Western Union Money Transfer following the rigid instructions sent in an email after we placed our buy order. Within an hour of placing the buy and receiving the email my friend went to a local business that does Western Union Money Transfers. All the info was filled out correctly, I know this because as I type this I have the form  and the email with the instructions. We even paid an extra $8 USD to accommodate faster processing, and the extra fees which Western Union charges to send money. So all said we spent about $300 for 190 bitcoins (190.02 BTC @ 1.5788),  $8 for a speedy transaction, and $28 in Western Union fees. Not too bad considering the cost came out to (1.7682 per BTC).

 

The next day I check my bitcoin address to see if the money was transferred. I informed my friend that the money wasn't in the account. He told me he'd check on it and see what he could do. Apparently, he emailed Nanaimo Gold via their web form at around 8AM on 4/26. After receiving no response by 3:11 PM on 4/26 he emailed again basically asking if this was a scam and if we'd been ripped off. 4/26 is a Tuesday. My friend received a response the next day or later that night basically stating that it's still Easter in Canada and the Banks are closed. My friend basically responded back that he wasn't trying to be a jerk but the lack of response made him a bit nervous and he wondered when we could expect delivery. No response.

 

Finally, last night 4/28, at around 11:05 EST, we receive an email stating that the security question was incorrect and he was now canceling the order and we could re-issue the order when this was resolved. We'd simply have to go to the Western Union and have them fix it then reissue the order on the site. So why then cancel the order? Why not allow us to attempt to resolve the issue before canceling the order? Well, it turns out that since the order was placed and Shane at Nanaimo Gold got back to me the price of Bitcoins to USD increased $.70 per coin and Nanaimo Gold no longer wanted to honor the old price. This time I emailed Shane back from my friends account and pretty much told him the same thing. He responded by stating that we messed it up and that isn't his problem. I informed him that I was looking at the paperwork and it's all correct on our end, if there was an error due to Western Union then we should be given and opportunity to fix it.

 

That was the last communication, as of 10:40 AM EST on 4/29. The only thing I can do at this point is to try to get back as much of the money as I can, and wait for the price of bitcoins to come down to something a bit more reasonable. I don't expect Shane or Nanaimo Gold to hold up their end of the bargain and I've accepted that I may have to take a loss on the $28 in fees fro Western Union. I don't think that our request to attempt to resolve the problem was out of line or far fetched considering the circumstances, but I suppose I'm biased. The only recourse I have is to let as many people as I can know about my experience with this company.  I will have to speak with my friend before I publish the emails so at this time they aren't included.

 

Be wary when dealing with this company. They aren't customer oriented and they lack any semblance of ethics in my opinion. They haven't made any offer to try and resolve this issue in any way.