Topic: Nano Ledger S Battery Question? - page 4. (Read 751 times)

Ledger devices have a 12 months warranty. In case of issues with it, they recommend sending the device back and you will receive a free replacement. There have been cases where they have sent out free replacements even after the warranty expired.

For your own safety I would never send a hardware wallet to a tech guy. Especially one that hasn't been reset and wiped clean. It's not worth the gamble. Chances are he wont be able to do anything nasty but the 'what if' is always there. Just contact Ledger support and they will take care of you.  

Failing hardware? I also got the similar issue and then restarted the device after which is worked fine. There was an invisible line that appeared on the screen and on restarting it, it disappeared. This device doesn't even come with a warranty nor any repair center in my country.

Mine is in great condition as well. I generally take good care of hardware I own. I've never dropped a phone, cracked a screen or broken a device physically. I keep mine in a box with the original foam protection they are shipped with to protect it from bouncing around in the box when it is moved. The metal cover protecting the screen does feel rather cheap actually and I don't think a lot of force is needed to make it loosen up or come off completely.     

Mine is rock solid. It's been dropped, crammed in travel bags, taken around the world a couple of times and I've even sat on it twice... and it's still pretty much in "mint" condition. Guess I just got lucky...

I got this problem in the early days and have never really figured why. The brightness was set to the maximum for sure otherwise I can't read correctly. Perhaps because I dropped it on the floor. Finally, I gave up and I got rid of it by giving it to a friend of mine who was new to Bitcoin.

But honestly, some components of the device are of poor quality, particularly the plastic, I have another Nano S, it fell only once and that dislodged the cover. Cheap plastic from Aldi

Right, so establishing that we are talking about a Ledger Nano S here (which doesn't have a battery), then there a couple of things you can try.

First of all, it has a brightness setting you can adjust to low, mid or high under Settings -> Display -> Brightness. See here: https://support.ledger.com/hc/en-us/articles/360017638473-Change-display-brightness

If that doesn't make a difference, there have been reports in the past of older models of the Nano S having issues with their screen, such as:
https://www.reddit.com/r/ledgerwallet/comments/76pxhc/issue_with_extremely_dim_ledger_nano_s_screen/
https://www.reddit.com/r/ledgerwallet/comments/7pzyg7/ledger_nano_s_screen_has_gone_dim_is_this/

So this could be a case of slowly failing hardware. First of all, make sure you have your seed phrase backed up somewhere, as if your Nano S dies and you don't have it, your coins are gone. If you don't have it, create a new wallet, back up that seed phrase, and send all your coins there. Then I would drop a message to Ledger support (https://support.ledger.com/hc/en-us/requests/new) and see if they have any solutions, or would potentially offer you a replacement unit.

Don't be confused on nano S and X, everything is explained above.

If you're concern of nano X which is battery powered (100 mah) it last hours if you unplug/take it off after use and few months if idle.

jerry0, every few months you seem to wake up from a winter dream and start asking stupid questions (no offense). The specific question is completely missed because after all the questions you have already been answered you have not learned even the most basic. Even when you get a direct and precise answer, you still don't get it - the Ledger Nano S doesn't have a built-in battery, it is powered by a USB port on your computer or via an OTG cable on your smartphone.

And as for the blurred screen, you might need to wipe it off of dust (because you haven't used it for months), or if that doesn't solve the problem, send a query to Ledger Support.

I have already said that it doesn't have a built-in battery so you can keep using it as you normally do. I guess you meant the Nano X here. If so, what would you like me to explain?

Oh wait i made a mistake, this is with the nano ledger X.


So what about the nano ledger s then?

Ledger Nano S does not have built-in battery. Nano X is the first model with such a feature. It was released last year. You don't have to worry about anything.

By the way, you shouldn't keep lithium batteries charged at 100% if you intend not to use them. 60%-80% is more reasonable.

Also how do you check your battery percentage similar to like how much battery your iphone used up?


It also says


The battery is designed to last 5 years. Ledger does not provide a battery replacement program. If battery capacity has degraded beyond being practically usable, the device can be used by connecting it to a power source using the USB cable.




Can someone explain what this means?  So that means if the battery degraded, you can still use the nano ledger s?  Im confused what it means it can still be used connecting to a power source using the usb cable?  Because when i use it, i always connect it to my laptop so im a bit confused what is meant here?



Has anyone here notice when they connect nano ledger s to their computer, its very dim?  What should i do now?  Just connect it to my laptop for a few hours?

Bought a nano ledger s about 2 years ago.  Previously kept btc in electrum and when i got nano ledger s, i sent btc to nano ledger.  I do not send btc that much and basically hold most of the time.  So whenever i need to send or receive btc, i connect it to my laptop via usb port to send/receive.  Actually not my laptop usb port but like that thing that has multiple ports since i have only few usb ports in my laptop.  I have not connected my nano ledger s to my laptop i almost 2.5 months and just connected it to my laptop again.  What i noticed was... the letters/words on the nano ledger s looks extremely dim... like its running out of battery. 


Whenever i used my nano ledger s, i rarely have it connected to the usb port on my laptop if i no longer use it.  I basically just unplug it and put it in my fanny pack so to speak.


I just checked nano ledger site and apparently the battery last up to 5 years.  Is that accurate?  It says


If you intend to store your Ledger Nano X for longer periods, the battery lifespan is best preserved by charging fully once every few months. Once fully charged, turn off the device and store it in a cool, moisture-free place.

It's best not store your Ledger Nano X for a prolonged period on a very low charge, since this may negatively affect battery capacity.




I rarely have my nano ledger s connected to my laptop more than like 20 minutes at the most.  But we have to fully charge it?  I never heard of this?  So because the words now on the nano ledger s is pretty dim, does that mean my battery is wearing out?  Now do i connect it to my usb port for a few hours to get stronger battery?  Or is the battery already worn out?