Also, is your ledger being registered by Windows? Do you get the "USB connected" sounds when you enter your PIN and unlock the Ledger?
I got my Nano s two days ago direct from Ledger/France. This process is driving me nuts.
Chrome browser is running on Linux Mint 18.1, desktop PC
I upgraded to Firmware v1.4.1
I assigned the PIN
I downloaded LTC from the Ledger Manager extension
I scrolled to LTC on the Ledger
I double-clicked on LTC
It says "Use Wallet to View Accounts" with a right down arrow
I clicked on the down arrow, it now says "about" with a right down arrow
I clicked on the down arrow and it says "quit app" (no settings nor browser support option)
I deleted LTC from the Ledger Manager and started the above process again with no luck. Should I try this in Win10? I'd rather not screw around with Linux code unless it's a simple procedure.
Edited to Add: Problem solved. I was missing the LTC ledger app in my files. I noticed on here and at Reddit the term "Litecoin Ledger Wallet" and mistook that for the Ledger Manager. What can I say, I'm a noob with the Ledger. Was able to transfer a small test amount from Coin Base to the Ledger wallet with no problem.