Nano Ledger S Won't Turn On Help | Bitcointalksearch.org

Captain-Cryptory

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Quote from: jerry0 on September 04, 2020, 11:18:46 AM

Hey. Well the issue with what you say is... reset it first... first off can you do that with the condition of my ledger now? You say im not a tech guy so forget about it. But the big issue is this. If i did reset it... then it screws up the whole thing b/c i dont want it reset. The thing is im not for sure my seed is correct... so wouldnt resetting it screw the entire process up? I mentioned i want to fix it without it getting reset so i could enter my pin on it...

You have already been told how to check whether your seed is correct or not. Just read carefully that post and follow its suggestions. If some particular issues are nor clear for you feel free to ask concrete questions. All your questions have been so far of a general nature and were fully responded by me and other participants.

bob123

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Quote from: jerry0 on September 28, 2020, 06:09:50 PM

Well because of how risk averse i am, nothing wrong with buying that cable on amazon to try it then right?

I remember that we had this discussion already.
To put it simply, there is no risk to your cryptos stored in the hardware wallet.

Quote from: jerry0 on September 28, 2020, 06:09:50 PM

Also would you recommend the blowdrying it like someone else suggested in the thread? Now if one method somehow works and it restores it, I assume if it does, it would be still a dimmed screen at best... then obviously enter wrong pin and reset it right?

You can literally do whatever you want it. If you are interested in trying it out, go for it.

Quote from: jerry0 on September 28, 2020, 06:09:50 PM

But if it doesn't work, what should i do with it? Break it with a hammer? I mean there is no harm to just have it with me right? I obviously won't just toss it out in the garbage.

Preferably reset it. If you can't see anything because of the screen, put it in a microwave and break it with a hammer.

jerry0

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HCP thanks. Well because of how risk averse i am, nothing wrong with buying that cable on amazon to try it then right? Thus try and connect it to my old nano ledger and to my laptop to see what happens?

Also would you recommend the blowdrying it like someone else suggested in the thread? Now if one method somehow works and it restores it, I assume if it does, it would be still a dimmed screen at best... then obviously enter wrong pin and reset it right? But if it doesn't work, what should i do with it? Break it with a hammer? I mean there is no harm to just have it with me right? I obviously won't just toss it out in the garbage.

HCP

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No. There is no way you can damage the cable. It doesn't have any microchips or anything like that in it. It is simply an electrical conduit.

The cable that comes with the Ledger is nothing "special". It is not a proprietary cable. It is a "standard" micro-USB data cable with the Ledger logo printed on it Tongue

Micro-USB cables are fairly cheap and relatively ubiquitous, although they are slowly being replaced by USB Type-C cables as more and more devices move to the new standard.

Do whatever you like with the old Nano S... it really doesn't matter at this point as you've successfully recovered your wallet using a new Nano S device.

jerry0

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Okay I got a new nano ledger s and restored it with my old seed and got it to work thanks to HCP.

Now... what should i do with the nano ledger s that doesn't work? Should i attempt to blowdry it and then connect to my laptop to see if it works? Since there is no risk anymore since i got a new nano ledger s and restored the seed?

The other thing i thought was just buy another cable of the thing that you connect the ledger to? Someone told me it was like a regular usb cable and only a few dollars. I don't think i have this cable with me... except of course the new nano ledger s that it came with. It would be really foolish and stupid to use the new nano ledger s cable and connect it to broken nano ledger s and connect it to my laptop to see if it turns on right? Because if the broken nano ledger doesn't turn on.. and i connect the new nano ledger s cable to it, i risk damaging it?

bob123

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Quote from: jerry0 on September 04, 2020, 11:18:46 AM

The thing is im not for sure my seed is correct...

It's quite easy. Don't do anything until you have checked your seed / mnemonic code.

Once you verified that your mnemonic code is correct, proceed further. Until then, simply don't try to repair/reset your nano.

jerry0

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Hey. Well the issue with what you say is... reset it first... first off can you do that with the condition of my ledger now? You say im not a tech guy so forget about it. But the big issue is this. If i did reset it... then it screws up the whole thing b/c i dont want it reset. The thing is im not for sure my seed is correct... so wouldnt resetting it screw the entire process up? I mentioned i want to fix it without it getting reset so i could enter my pin on it...

jerry0

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Quote from: HCP on September 03, 2020, 05:08:19 PM

Quote from: ?? on ??

If display is fully dimmed you can not be sure whether device is on or off. I sent you PM.

Normally, I would say that on Windows, which I think jerry0 is using, if you don't get the "USB device connected/disconnected" sound when connecting or disconnecting the Ledger... and nothing is showing in the device manager... then it is almost guaranteed that the device is not working or powering up properly.

However... I believe the Nano S doesn't actually show up as a device until after you have entered a PIN... which is simply impossible when the screen is not working Sad

Hey. Im using windows ten. Yea there is no usb device connected/disconnected sound when connecting or disconnecting it. Previously when it worked there was. But you are saying if it shows up in the device manager, that might mean it would work?

HCP

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Quote from: ?? on ??

If display is fully dimmed you can not be sure whether device is on or off. I sent you PM.

Normally, I would say that on Windows, which I think jerry0 is using, if you don't get the "USB device connected/disconnected" sound when connecting or disconnecting the Ledger... and nothing is showing in the device manager... then it is almost guaranteed that the device is not working or powering up properly.

However... I believe the Nano S doesn't actually show up as a device until after you have entered a PIN... which is simply impossible when the screen is not working Sad

bob123

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Quote from: jerry0 on September 01, 2020, 10:31:03 PM

So once i have my seed and also have the nano ledger s... you would recommend resetting the device once or twice right just in case... even though its new right?

A new nano? No, there is no reason to do so.
Make sure to use a new seed (created by the nano) tho, not any potentially pregenerated one.

Quote from: jerry0 on September 01, 2020, 10:31:03 PM

Now once I do this, I would go and enter my seed on the nano ledger when its connected to my laptop right?

Yes.

Quote from: jerry0 on September 01, 2020, 10:31:03 PM

Now... if i were back in the US and say i wanted to restore my coins into electrum wallet on my current laptop... i can still do this right? So if i type in my seed and it confirms in electrum, then my coins will show up in my electrum wallet? Now this is what is a bit confusing. Then say i want to transfer the coins to the new nano ledger s. Well.... you just have to type the seed into the nano ledger right? But what is confusing is when you do this... what happens to the coins in electrum? Does it go to 0?

Your coins are associated to your public keys.
And the corresponding private keys are derived from the seed.

It doesn't matter which wallet you use to access them. If you create a transaction, your balance obviously will go to 0 (when sending everything).
I don't get what you are asking Huh

Quote from: jerry0 on September 01, 2020, 10:31:03 PM

Because i read you can put in the seed into any hardware wallet or other compatible wallet and electrum works as well.

You can use a BIP39 mnemonic code in electrum, but can't use an native electrum mnemonic in any other wallet (almost).

jerry0

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Quote from: ?? on ??

Quote from: jerry0 on August 29, 2020, 04:18:02 PM

~

All your words suggest it's all the display's fault, nor microchips' nor microswitches' but display. The friend of mine had the similar issue and I managed to help him with that. Keep reading if you are interested how to. But once again, do it on your own risk! This is a measure of the last resort.

I just look at the post you spoke about. So you want me to blowdry it to see if that works? But seems the issue with it in the thread by the OP in that thread isn't like mine?

Well you say do it at your own risk and last resort. Well if it doesn't even turn on... how is it a last resort? Because there is nothing i can do to turn it on... doesn't it not hurt to try it?

jerry0

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HCP, i want to ask this as well so when i get the new nano ledger s, i won't ask this.

So when i get back to the US, I will check my seed. So once i have my seed and also have the nano ledger s... you would recommend resetting the device once or twice right just in case... even though its new right?

Now once I do this, I would go and enter my seed on the nano ledger when its connected to my laptop right? It got to take a good while since you are manually typing in the seed with the ledger?

Now... if i were back in the US and say i wanted to restore my coins into electrum wallet on my current laptop... i can still do this right? So if i type in my seed and it confirms in electrum, then my coins will show up in my electrum wallet? Now this is what is a bit confusing. Then say i want to transfer the coins to the new nano ledger s. Well.... you just have to type the seed into the nano ledger right? But what is confusing is when you do this... what happens to the coins in electrum? Does it go to 0?

Because i read you can put in the seed into any hardware wallet or other compatible wallet and electrum works as well.

jerry0

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Quote from: HCP on September 01, 2020, 05:29:08 PM

Quote from: jerry0 on August 31, 2020, 07:14:43 PM

The thing is what about those ppl who daytrade and have btc and altcoins then? I mean surely they keep their coins there if they daytrade right? I mean they aren't sending btc and altcoins to their wallets every night and resending it daily as that would be expensive?

Of course they leave their coins on the exchanges... and that is a risk that they take (and must accept) if they want to participate in day trading...

jerry0, it's great that you take your time and think about things, but you are really overthinking pretty much everything involved with bitcoin and ledger and wallets. People have given you plenty of very good solutions, and you just go "yeah, but what about XYZ?"...

At some point, you need to act... otherwise, you end up in the situation you have now... where you put off doing anything about your dim screen for 7 months, your ledger eventually died and now you're back here going "what should I do? But what about XYZ?" Roll Eyes

Hi HCP. Well yea thats what i thought... if you daydrade, you have to keep coins there.

Well... the ledger just always has made me nervous even when i first got it. The thing is with electrum... i dont recall i ever had any issue with it and its nice... but of course its not as reliable as the nano ledger hardware wallet.

Well... i was out of the country at the moment when dim screen happened. I was in the US not long before that... and when i went out the US, this happened not long ago. So had this happened while i was in the US, i would have fixed the issue earlier. But im surprised devices like these can be like this. I always thought this because ppl said there was no battery in it.

jerry0

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Quote from: joniboini on September 01, 2020, 01:55:39 AM

The 2 years warranty is mentioned on their website, maybe you skip it when you buy your Ledger?
https://shop.ledger.com/pages/terms-and-conditions

I don't recall someone returns their Ledger past its warranty period, and I doubt Ledger would go back on their own word either.

Hi. I never read that and had no idea.

Yea when i think of warranties, i think of tvs and those other things. I didn't think something like this because back then i never heard anyone had issues with it.

But what im curious about is has anyone here or know or heard of anyone who returned their ledger nano s to ledger... and ledger either fixed the ledger and returned it back such as imagine you send a laptop back to dell and they fix it and send it back to you... or... send you a replacement screen and you somehow put it in and it worked?

HCP

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Quote from: jerry0 on August 31, 2020, 07:14:43 PM

The thing is what about those ppl who daytrade and have btc and altcoins then? I mean surely they keep their coins there if they daytrade right? I mean they aren't sending btc and altcoins to their wallets every night and resending it daily as that would be expensive?

Of course they leave their coins on the exchanges... and that is a risk that they take (and must accept) if they want to participate in day trading...

jerry0, it's great that you take your time and think about things, but you are really overthinking pretty much everything involved with bitcoin and ledger and wallets. People have given you plenty of very good solutions, and you just go "yeah, but what about XYZ?"...

At some point, you need to act... otherwise, you end up in the situation you have now... where you put off doing anything about your dim screen for 7 months, your ledger eventually died and now you're back here going "what should I do? But what about XYZ?" Roll Eyes

Lucius

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Quote from: jerry0 on August 31, 2020, 07:17:06 PM

but did they allow you to buy a longer year warranty?

I have never read anywhere that Ledger gave the possibility of an extended warranty, which today is of course the case with some devices such as TVs, computers or some other household appliances. Usually such a benefit is obtained by additional payment, or by registering on the manufacturer's website - I don't think Ledger wanted such complications, and anyway most who bought the device gave their details when buying.

Quote from: jerry0 on August 31, 2020, 07:17:06 PM

Anyone who returned their ledger... did almost all of you had it under two years? Anyone had it longer and returned it back?

I know that over the years there have been several cases of free replacement of devices that have become completely or partially defective - but we can assume that they were covered by the warranty. You can ask a question to the user erikalui so you will find out how old his device was at the time of replacement, his case is just a month old.

joniboini

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The 2 years warranty is mentioned on their website, maybe you skip it when you buy your Ledger?
https://shop.ledger.com/pages/terms-and-conditions

I don't recall someone returns their Ledger past its warranty period, and I doubt Ledger would go back on their own word either.

jerry0

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Okay so this is what ledger tells me. They said because i bought my ledger over the two year warranty period... they cannot assist. So ledger offered a two year warranty for all their devices? I had no idea they did... but did they allow you to buy a longer year warranty? Because i dont recall seeing any of that. So basically if your nano ledger goes bad or screws up... better hope its within two years or you are out the ledger?

Anyone who returned their ledger... did almost all of you had it under two years? Anyone had it longer and returned it back?

jerry0

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Well assuming you are not hacked or phished on binance... are there ppl that never got reimbursed then by binance?

The thing is what about those ppl who daytrade and have btc and altcoins then? I mean surely they keep their coins there if they daytrade right? I mean they aren't sending btc and altcoins to their wallets every night and resending it daily as that would be expensive?

bob123

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Quote from: jerry0 on August 30, 2020, 09:39:59 PM

So binance would do that everytime?

Definitely not. Especially not if it exceeds a specific (small) amount.
If someone gains access to their cold wallet, the funds are gone.

Quote from: jerry0 on August 30, 2020, 09:39:59 PM

If that is case, wouldn't binance be best exchange to keep btc in if an exchange?

The best exchange to keep your coins on, is no exchange.

Topic: Nano Ledger S Won't Turn On Help (Read 385 times)