worried about this matter. What I will do now? If anybody know reply me. before also i transfer NEO from my personal account to binance account but that
time within 10 minuites my transaction completed. Thanks.
They might just be that your request did not reflect from their end, it once happened to a local exchange that I used too some months back, that one is to change my crypto into fiat, the quantity of my bitcoin disappeared, so I contacted them and they resolved the issue within 24 hrs. Please I will advise you stick to Binance next time, I think they have all that you need.