Author

Topic: Neteller has my bitcoins, but because of double spend attack they have disappear (Read 870 times)

jr. member
Activity: 86
Merit: 3
Just wanted to follow up on this. Neteller did release the bitcoin after I showed them what happened to the transaction in blockchain. My end conclusion is the double spend attack probably isn't a huge worry if you are familiar with bitcoin. If you are a newbie like myself, you may want to stay away until the vulnerability is fixed. Even though I got my money back, it took time and was not a good experience.
copper member
Activity: 1498
Merit: 1528
No I dont escrow anymore.
...Because of whatever moron has been conducting the malleability attacks...

...as a new user I'm less likely to try to use bitcoin again...

you have to thank that moron  Grin

Context: amaclin claimed to be behind the attack and there is no reason not to believe them.

Thanks for the response, so I guess if they are too stupid to locate my transaction in their wallet, they're gonzos for me.

It may not be a big deal on a theoretical level, but let's be optimistic and say I get them back after a few more calls with support, I'm still out time and whatever phone charges I have to pay, and as a new user I'm less likely to try to use bitcoin again.

Think of it this way: Bitcoin is still new and this gives services the opportunity to improve their wallet software. Even though its valuable and accepted by many merchants bitcoin is still not in its final 1.0 version and probably will not be for a long time. If this is a problem for you, you should indeed take a step back from bitcoin. At least you got this warning without losing anything, others are not as lucky.
legendary
Activity: 1260
Merit: 1019
...Because of whatever moron has been conducting the malleability attacks...

...as a new user I'm less likely to try to use bitcoin again...

you have to thank that moron  Grin
jr. member
Activity: 86
Merit: 3
Thanks for the response, so I guess if they are too stupid to locate my transaction in their wallet, they're gonzos for me.

It may not be a big deal on a theoretical level, but let's be optimistic and say I get them back after a few more calls with support, I'm still out time and whatever phone charges I have to pay, and as a new user I'm less likely to try to use bitcoin again.
copper member
Activity: 1498
Merit: 1528
No I dont escrow anymore.
This saturday, I sent $200 worth of bitcoin to my neteller account. Because of whatever moron has been conducting the malleability attacks, this was recorded as a double spend, and the transaction pended for hours before finally being rejected by neteller. I talked with tech support from my wallet, and they said the bitcoin was sent to neteller, so nothing they can do to help me. I have sent multiple emails to neteller support with no response, finally waited on hold forever to talk to them on the phone, and the support person had no idea what I was talking about and eventually hung up on me. Has neteller inadavertantly stolen my coins? Will they come back to wallet?

These people on these forums who say this is no big deal are idiots. It has cost me a lot of time as well as money in long distance charges to try to resolve this, and if I don't recover my bitcoin it is very unlikely I will use it again, and I will recommend that others not use it either.

Please help.

Its not a big deal as in: no coins are lost or created in the process, the coin you send go to the address you wanted, the TX ID just changed. If those working for neteller have no idea what is going on its not bitcoin that is at fault. This is nothing new either, the problem is well known.

As general advice if 1st level hangs up on you, call again, ask for the supervisor and report the person by name (write it down at the start of the call). Neteller got the coins from you, their wallet is probably confused and possibly has other issues due to the attack as well.
jr. member
Activity: 86
Merit: 3
This saturday, I sent $200 worth of bitcoin to my neteller account. Because of whatever moron has been conducting the malleability attacks, this was recorded as a double spend, and the transaction pended for hours before finally being rejected by neteller. I talked with tech support from my wallet, and they said the bitcoin was sent to neteller, so nothing they can do to help me. I have sent multiple emails to neteller support with no response, finally waited on hold forever to talk to them on the phone, and the support person had no idea what I was talking about and eventually hung up on me. Has neteller inadavertantly stolen my coins? Will they come back to wallet?

These people on these forums who say this is no big deal are idiots. It has cost me a lot of time as well as money in long distance charges to try to resolve this, and if I don't recover my bitcoin it is very unlikely I will use it again, and I will recommend that others not use it either.

Please help.
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