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Topic: New Antminer T9 12.5THS working only 8.24THS (Read 648 times)

full member
Activity: 120
Merit: 100
April 30, 2017, 09:06:06 PM
#2
You've lost the hash board connect to J6.
member
Activity: 126
Merit: 10
Hi

I did buy new antminer T9 12.5 Ths from bitmain.com. I received the miner installed and configured.

The miner is working only 8.24ths not 12.5ths as it should. I did open a ticket at bitmain but the only answer from them was to return the miner for repair.
But taking miner back to bitmain it will cost me since shipping from my country cost and it is also a lot of time.

Anyone have an idea what could I try or troubleshoot with this miner without opening to avoid warranty.




Here are the screenshot of the miner working.

I did try to reset to default settings and update the firmware still the same problem.

Here is the log of antminer kernel log.

https://pastebin.com/zywcx4fj
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