Topic: New Version of Electrum (4.4.1) crashing on mac every time I open it (Read 184 times)

As I was reading this thread I was more and more afraid of upgrading Electrum to the last version on my Mac. As the proverb says: if something works, why are you going to change it? Well, I usually upgrade everything because of possible security improvements against vulnerabilities, but if 4.4.1 version had the risk to crash on Mac, I was thinking better wait for the next one.

Anyway, thank you Husna QA for the insight: I wasn't aware of that "Keep both" option as a precautionary solution. From now on, every time I update Electrum I will do it that way, and only delete the old version after checking that the newest one works correctly.

On macOS, there is no registry like on Windows OS, and the Electrum installation process is different.

Previously, I just tried to explain that, on macOS, users cannot update Electrum while a similar application is running, as I have shown above.
It's different from Electrum running on Windows OS, e.g. in the following cases:

---

It is still possible to install Electrum with various versions on macOS (as long as the Electrum version is still supported), one of which is by selecting the 'Keep Both' option. But even so, only one version of the Electrum application can be run. It cannot be run simultaneously.

Here is an example of Electrum 4.4.0 and Electrum 4.4.2 that I installed on macOS:

 

 

---

Examples of cases that have occurred regarding Electrum cannot be opened on macOS:
Electrum won't open on MacOS Big Sur (macOS 11, OSX 10.16, does not start) #6461

And the following case has also happened to me before, but with different versions of macOS:
Crash after exiting - when using HW wallet - on MacOS Monterrey #7738

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Edit: I replaced an Imgur link that became an invalid image.

Thanks, but it still doesn't explain why it works now after uninstalling the old and reinstalling the latest version.

He didn't specified a specific error and there seem to be no issue in his .log file.

Perhaps OP installed multiple instances using "Keep Both", launched v4.4.1 right after install, that essentially upgraded the wallet file as well. (then closed that session)
But somehow, he's still using a shortcut to the older version that caused a "This version of Electrum is too old to open this wallet" error which what he described as "crash".

Unlike in Windows OS, installing the Electrum application on macOS simply drags and drops the application file to the Applications folder. Delete the application from the Applications folder to the Trash to Uninstall Electrum.

New applications cannot be installed or copied to the Applications folder while the same software runs.
Here is my example of opening Electrum v4.4.1



When I try to install the latest Electrum v4.4.2 (by selecting the Replace button), a notification appears as follows:





In addition, the application cannot be uninstalled while Electrum is running:

---

Edit: Husna QA replaced an Imgur link that became an invalid image.

Probably caused by installing the update while an instance of the old version was still running.
If not actively running, a "zombie" electrum process was still running in the backgound.

Because that'll prevent some files to be overwritten by the update.

OK, so - I got it back! 

All I did was uninstall every version of Electrum, shut my macbook down, restarted it and then downloaded the newest version of Electrum again and - POW! I was able to access my wallet again...? 

Thanks for all your help guys - really appreciate that - I was a bit worried there for a while

I am not a Mac user but it looks like the Electrum on MacOS automatically loaded your wallet which keeps the latest version to crash.
Better move the wallet file to another folder to avoid such an issue and then restore the wallet with the seed backup.

According to the nc50lc link, you can find the Electrum folder by following this Open Finder>Go to folder (shift+cmd+G) and type ~/.electrum

Make sure to move the wallet file to the safe folder in case your seed phrase backup is different from your current wallet you can able to move the wallet file to another Mac to recover your funds.

You can restore from seed on your own device. Just click on "create a new wallet" on the opening screen or enter a unique filename in the wallet field.

If downgrading and restoring from the seed phrase is your current option,
temporarily rename your wallet file so Electrum wont be able to load it automatically, that'll prevent that error.
Alternatively, you can remove the "gui_last_wallet" line in the config file.

Your wallet/config file can be found in your Electrum data directory, "wallets" fodler: electrum.readthedocs.io/en/latest/faq.html#where-is-my-wallet-file-located

I assume the compatibility of the latest macOS you use with some software, such as Electrum, still has problems.
Another similar case occurred when macOS 11 was just released, so Electrum released v 4.0.5 to fix it:

It seems that the Bitcoin transaction fee rate is currently increasing. Use the bump fee feature on Electrum to add fees to your transactions.

The whole app just crashes as its beginning to open up the main window and connect to the default wallet

Do you mean it segfaults (SIGILL/SIGSEGV), i.e. the whole process dies?

Sent out bitcoin from my wallet earlier and its been stuck in "pending" for 9.5hrs 

That is the whole thing.

I have uninstalled the app at present and I'm going to attempt to restore from seed on my friends macbook tomorrow - unless you can advise me to try something different? - I have tried each of the last 3 versions of electrum more than once each without success (4.3.4 says its too old to open that wallet and 4.4.0 / 4.4.1 both crash after I enter my password when attempting to restore my default wallet from seed)

I can't see anything interesting in that log you posted. Is it getting truncated due to being too long?
Try searching for "Traceback" or "Exception", and post only the lines close to that.

20230502T164953.805876Z |     INFO | i18n | gettext setting initial language to None
20230502T164954.086310Z |     INFO | simple_config.SimpleConfig | electrum directory /Users/egg/.electrum
20230502T164954.086546Z |     INFO | i18n | setting language to None
20230502T164954.088288Z |     INFO | logging | Electrum version: 4.4.0 - https://electrum.org - https://github.com/spesmilo/electrum
20230502T164954.106547Z |     INFO | logging | Python version: 3.9.13 (v3.9.13:6de2ca5339, May 17 2022, 11:23:25)
[Clang 6.0 (clang-600.0.57)]. On platform: macOS-10.16-x86_64-i386-64bit
20230502T164954.107452Z |     INFO | logging | Logging to file: /Users/egg/.electrum/logs/electrum_log_20230502T164954Z_1768.log
20230502T164954.107555Z |     INFO | logging | Log filters: verbosity '', verbosity_shortcuts ''
20230502T164954.113547Z |     INFO | daemon | failed to connect to JSON-RPC server Cannot connect to unix socket /Users/egg/.electrum/daemon_rpc_socket ssl:default [Connection refused]
20230502T164954.119221Z |     INFO | plugin.Plugins | registering hardware bitbox02: ('hardware', 'bitbox02', 'BitBox02')
20230502T164954.121113Z |     INFO | plugin.Plugins | registering hardware coldcard: ('hardware', 'coldcard', 'Coldcard Wallet')
20230502T164954.124603Z |     INFO | plugin.Plugins | registering hardware digitalbitbox: ('hardware', 'digitalbitbox', 'Digital Bitbox wallet')
20230502T164954.127379Z |     INFO | plugin.Plugins | registering hardware jade: ('hardware', 'jade', 'Jade wallet')
20230502T164954.129326Z |     INFO | plugin.Plugins | registering hardware keepkey: ('hardware', 'keepkey', 'KeepKey wallet')
20230502T164954.134374Z |     INFO | plugin.Plugins | registering hardware ledger: ('hardware', 'ledger', 'Ledger wallet')
20230502T164954.140456Z |     INFO | plugin.Plugins | registering hardware safe_t: ('hardware', 'safe_t', 'Safe-T mini wallet')
20230502T164954.142471Z |     INFO | plugin.Plugins | registering hardware trezor: ('hardware', 'trezor', 'Trezor wallet')
20230502T164954.144497Z |     INFO | plugin.Plugins | registering wallet type ('2fa', 'trustedcoin')
20230502T164954.147138Z |    DEBUG | util.profiler | Plugins.__init__ 0.0326 sec
20230502T164954.149336Z |     INFO | network | blockchains

20230502T164954.150937Z |     INFO | network | setting proxy None
20230502T164954.153231Z |     INFO | exchange_rate.FxThread | using exchange Coinbase
20230502T164954.154193Z |    DEBUG | util.profiler | Daemon.__init__ 0.0068 sec
20230502T164954.154507Z |     INFO | daemon.Daemon | launching GUI: qt
20230502T164954.154821Z |     INFO | daemon.Daemon | starting taskgroup.
20230502T164954.157038Z |     INFO | daemon.CommandsServer | now running and listening. socktype=unix, addr=/Users/egg/.electrum/daemon_rpc_socket
20230502T164954.279965Z |     INFO | i18n | setting language to 'en_UK'
20230502T164954.280340Z |     INFO | gui.qt.ElectrumGui | Qt GUI starting up... Qt=5.15.2, PyQt=5.15.7
20230502T164954.491969Z |    DEBUG | util.profiler | ElectrumGui.__init__ 0.2141 sec
20230502T164954.492310Z |     INFO | daemon.Daemon | starting network.
20230502T164954.492881Z |     INFO | network | starting network
20230502T164954.494311Z |     INFO | network | setting proxy None
20230502T164954.494753Z |     INFO | storage.WalletStorage | wallet path /Users/egg/.electrum/wallets/wallet_4
20230502T164954.495099Z |     INFO | network | connecting to E-X.not.fyi:50002:s as new interface
20230502T164954.495647Z |     INFO | network | starting taskgroup (0x7fc4ef3be7f0).
20230502T164954.496431Z |     INFO | exchange_rate.Coinbase | getting fx quotes for GBP
20230502T164954.498810Z |    DEBUG | util.profiler | WalletDB._load_transactions 0.0004 sec
20230502T164954.499358Z |    DEBUG | util.profiler | AddressSynchronizer.load_local_history 0.0000 sec
20230502T164954.499736Z |    DEBUG | util.profiler | AddressSynchronizer.check_history 0.0001 sec
20230502T164954.502856Z |    DEBUG | util.profiler | Daemon._load_wallet 0.0098 sec
20230502T164954.638544Z |     INFO | wallet.Standard_Wallet.[wallet_4] | starting taskgroup.
20230502T164954.638914Z |     INFO | lnworker.LNWallet.[wallet_4] | starting taskgroup.
20230502T164954.702180Z |    DEBUG | util.profiler | AddressList.update 0.0000 sec
20230502T164954.768167Z |     INFO | exchange_rate.Coinbase | received fx quotes
20230502T164954.908767Z |    DEBUG | util.profiler | Deterministic_Wallet.try_detecting_internal_addresses_corruption 0.0518 sec
20230502T164954.909015Z |    DEBUG | util.profiler | ElectrumWindow.load_wallet 0.0921 sec
20230502T164954.911708Z |     INFO | gui.qt.ElectrumGui | starting Qt main loop
20230502T164955.025360Z |     INFO | interface.[udfpzbte2hommnvag5f3qlouqkhvp3xybhlus2yvfeqdwlhjroe4bbyd.onion:60002] | disconnecting due to: ErrorGettingSSLCertFromServer(ConnectError(gaierror(8, 'nodename nor servname provided, or not known')))
20230502T164955.029385Z |     INFO | interface.[E-X.not.fyi:50002] | connection established. version: ['ElectrumX 1.10.0', '1.4']
20230502T164955.030921Z |     INFO | network | couldn't launch iface udfpzbte2hommnvag5f3qlouqkhvp3xybhlus2yvfeqdwlhjroe4bbyd.onion:60002:s -- CancelledError()
20230502T164955.061306Z |     INFO | gui.qt.update_checker.UpdateCheckThread | valid sig for version announcement '4.4.1' from address '13xjmVAB1EATPP8RshTE8S8sNwwSUM9p1P'
20230502T164955.070456Z |     INFO | interface.[fortress.qtornado.com:443] | connection established. version: ['ElectrumX 1.16.0', '1.4']
20230502T164955.102532Z |     INFO | gui.qt.history_list.HistoryModel | refreshing... reason: update_tabs
20230502T164955.103294Z |    DEBUG | util.profiler | Abstract_Wallet.get_full_history 0.0003 sec
20230502T164955.103817Z |    DEBUG | util.profiler | HistoryModel.refresh 0.0013 sec
20230502T164955.115150Z |    DEBUG | util.profiler | AddressList.update 0.0000 sec
20230502T164955.117192Z |     INFO | interface.[fortress.qtornado.com:443] | set blockchain with height 787970
20230502T164955.118615Z |     INFO | interface.[fortress.qtornado.com:443] | skipping header 787970
20230502T164955.118883Z |     INFO | network | no height for main interface
20230502T164955.123499Z |     INFO | interface.[E-X.not.fyi:50002] | set blockchain with height 787970
20230502T164955.124158Z |     INFO | interface.[E-X.not.fyi:50002] | skipping header 787970
20230502T164955.124633Z |     INFO | network | no height for main interface
20230502T164955.125111Z |     INFO | network | switching to fortress.qtornado.com:443:s
20230502T164955.168646Z |     INFO | network | fee_estimates {25: 65416, 10: 82447, 5: 105962, 2: 116921}
20230502T164955.174738Z |     INFO | interface.[104.248.139.211:50002] | connection established. version: ['ElectrumX 1.16.0', '1.4']
20230502T164955.184479Z |     INFO | network | fee_histogram [[184.5, 30182], [161.5, 33095], [151.8, 36862], [141.7, 41655], [136.2, 44236], [130.0, 51592], [124.7, 58166], [122.8, 61625], [121.8, 65084], [118.3, 72189], [116.4, 81345], [111.3, 91039], [107.3, 96289], [105.1, 103917], [103.7, 163334], [100.7, 130768], [99.5, 151449], [97.4, 165814], [95.7, 178013], [94.7, 206842], [93.2, 206101], [91.5, 236190], [90.2, 253583], [89.0, 294870], [87.3, 413426], [86.9, 365831], [85.2, 374911], [83.4, 404518], [82.6, 432897], [79.6, 508220], [78.5, 547933], [75.7, 723157], [75.4, 824346], [72.8, 703318], [70.3, 777865], [67.0, 887235], [64.9, 1082277], [62.2, 1044975], [60.2, 1136425], [56.1, 1239972], [50.6, 1362485], [38.9, 1515106], [31.2, 1688537], [21.7, 1808111], [18.1, 2033526], [15.7, 2431352], [13.6, 4703297], [13.1, 2658100], [10.0, 3203077], [6.3, 3315121], [5.0, 5627177], [4.2, 5237406], [4.0, 6956754], [3.2, 5973704], [2.8, 5884779], [2.2, 9707854], [2.1, 12836190], [2.0, 7587460], [1.1, 17688930]]
20230502T164955.185103Z |     INFO | network | fee_estimates {25: 65416, 10: 82447, 5: 105958, 2: 116915}
20230502T164955.203817Z |     INFO | interface.[alviss.coinjoined.com:50002] | connection established. version: ['ElectrumX 1.15.0', '1.4']
20230502T164955.212712Z |     INFO | interface.[104.248.139.211:50002] | set blockchain with height 787970
20230502T164955.213069Z |     INFO | interface.[104.248.139.211:50002] | skipping header 787970
20230502T164955.221350Z |     INFO | interface.[assuredly.not.fyi:50002] | connection established. version: ['ElectrumX 1.16.0', '1.4']
20230502T164955.225533Z |     INFO | interface.[blockstream.info:700] | connection established. version: ['electrs-esplora 0.4.1', '1.4']
20230502T164955.226451Z |     INFO | network | fee_estimates {25: 65416, 10: 82448, 5: 105955, 2: 116910}
20230502T164955.235179Z |     INFO | interface.[alviss.coinjoined.com:50002] | set blockchain with height 787970
20230502T164955.235578Z |     INFO | interface.[alviss.coinjoined.com:50002] | skipping header 787970
20230502T164955.241631Z |     INFO | network | fee_estimates {25: 66967, 10: 82508, 5: 105929, 2: 111407}
20230502T164955.245208Z |     INFO | storage.WalletStorage | saved /Users/egg/.electrum/wallets/wallet_4
20230502T164955.245724Z |    DEBUG | util.profiler | WalletDB._write 0.0034 sec
20230502T164955.245943Z |     INFO | wallet.Standard_Wallet.[wallet_4] | set_up_to_date: True
20230502T164955.261048Z |     INFO | interface.[blockstream.info:700] | set blockchain with height 787970
20230502T164955.262267Z |     INFO | interface.[blockstream.info:700] | skipping header 787970
20230502T164955.266452Z |     INFO | network | fee_estimates {25: 65416, 10: 82448, 5: 105955, 2: 116910}
20230502T164955.338257Z |     INFO | interface.[assuredly.not.fyi:50002] | set blockchain with height 787970
20230502T164955.338685Z |     INFO | interface.[assuredly.not.fyi:50002] | skipping header 787970
20230502T164955.343541Z |     INFO | network | fee_estimates {25: 65416, 10: 82447, 5: 105958, 2: 116915}
20230502T164955.409280Z |     INFO | interface.[2electrumx.hopto.me:56022] | connection established. version: ['ElectrumX 1.16.0', '1.4']
20230502T164955.438000Z |     INFO | interface.[68.183.188.105:50002] | connection established. version: ['ElectrumX 1.16.0', '1.4']
20230502T164955.545223Z |     INFO | gui.qt.history_list.HistoryModel | refreshing... reason: update_tabs
20230502T164955.546172Z |    DEBUG | util.profiler | Abstract_Wallet.get_full_history 0.0003 sec
20230502T164955.546683Z |    DEBUG | util.profiler | HistoryModel.refresh 0.0014 sec
20230502T164955.548837Z |     INFO | interface.[fulcrum.slicksparks.ky:50002] | connection established. version: ['Fulcrum 1.9.0', '1.4']
20230502T164955.552171Z |    DEBUG | util.profiler | AddressList.update 0.0000 sec
20230502T164955.620573Z |     INFO | interface.[68.183.188.105:50002] | set blockchain with height 787970
20230502T164955.620996Z |     INFO | interface.[68.183.188.105:50002] | skipping header 787970
20230502T164955.625860Z |     INFO | network | fee_estimates {25: 65416, 10: 82448, 5: 105955, 2: 116910}
20230502T164955.643537Z |     INFO | interface.[2electrumx.hopto.me:56022] | set blockchain with height 787970
20230502T164955.644093Z |     INFO | interface.[2electrumx.hopto.me:56022] | skipping header 787970
20230502T164955.648983Z |     INFO | network | fee_estimates {25: 65416, 10: 82508, 5: 105957, 2: 116906}
20230502T164955.698801Z |     INFO | interface.[fulcrum.slicksparks.ky:50002] | set blockchain with height 787970
20230502T164955.699360Z |     INFO | interface.[fulcrum.slicksparks.ky:50002] | skipping header 787970
20230502T164955.951006Z |     INFO | network | fee_estimates {25: 65416, 10: 82568, 5: 105959, 2: 116910}
20230502T164956.162145Z |     INFO | interface.[electrum5.hodlister.co:50002] | disconnecting due to GracefulDisconnect('too many connected servers already in bucket 45.154.0.0/16')
20230502T164956.163022Z |     INFO | network | couldn't launch iface electrum5.hodlister.co:50002:s -- CancelledError()
20230502T164957.179471Z |     INFO | interface.[btc.lilie.io:50002] | connection established. version: ['ElectrumX 1.16.0', '1.4']
20230502T164957.488406Z |     INFO | interface.[btc.lilie.io:50002] | set blockchain with height 787970
20230502T164957.489369Z |     INFO | interface.[btc.lilie.io:50002] | skipping header 787970
20230502T164957.492573Z |     INFO | network | fee_estimates {25: 65416, 10: 82508, 5: 105960, 2: 116915}
20230502T165012.319162Z |     INFO | exchange_rate.Coinbase | getting fx quotes for GBP
20230502T165012.401159Z |     INFO | exchange_rate.Coinbase | received fx quotes
20230502T165043.287968Z |     INFO | exchange_rate.Coinbase | getting fx quotes for GBP
20230502T165043.440584Z |     INFO | exchange_rate.Coinbase | received fx quotes
20230502T165055.232015Z |     INFO | network | fee_histogram [[184.5, 30182], [161.5, 33095], [151.8, 36862], [141.7, 41655], [136.2, 44236], [130.0, 51592], [124.7, 58166], [122.8, 61625], [121.8, 65084], [118.3, 72189], [116.4, 81345], [111.3, 91039], [107.3, 96289], [105.1, 103917], [103.7, 163334], [100.7, 130768], [99.5, 151449], [97.4, 165814], [95.7, 178013], [94.7, 206842], [93.2, 206101], [91.5, 236190], [90.2, 253583], [89.0, 294870], [87.3, 413426], [86.9, 365831], [85.2, 374911], [83.4, 404518], [82.6, 432897], [79.6, 508220], [78.5, 547933], [75.7, 723157], [75.4, 824346], [72.8, 703318], [70.3, 777865], [67.0, 887235], [64.9, 1082277], [62.2, 1044975], [60.2, 1136425], [56.1, 1239972], [50.6, 1362485], [38.9, 1515106], [31.2, 1688537], [21.7, 1808111], [18.1, 2033526], [15.7, 2431352], [13.6, 4703297], [13.1, 2658100], [10.0, 3203077], [6.3, 3315121], [5.0, 5627177], [4.2, 5237406], [4.0, 6956754], [3.2, 5973704], [2.8, 5884779], [2.2, 9707854], [2.1, 12836190], [2.0, 7587460], [1.1, 17688930]]
20230502T165055.280473Z |     INFO | interface.[blockstream.info:700] | disconnecting due to GracefulDisconnect('session was closed')
20230502T165055.322476Z |     INFO | network | fee_estimates {25: 65416, 10: 82568, 5: 105959, 2: 116910}
20230502T165055.440277Z |     INFO | interface.[2AZZARITA.hopto.org:50002] | connection established. version: ['ElectrumX 1.16.0', '1.4']
20230502T165055.473110Z |     INFO | interface.[2AZZARITA.hopto.org:50002] | set blockchain with height 787970
20230502T165055.473725Z |     INFO | interface.[2AZZARITA.hopto.org:50002] | skipping header 787970
20230502T165055.479179Z |     INFO | network | fee_estimates {25: 65416, 10: 82568, 5: 105960, 2: 116906}
20230502T165155.289209Z |     INFO | network | fee_histogram [[207.7, 30069], [167.9, 33176], [157.1, 38469], [145.5, 40828], [139.6, 51714], [131.2, 53550], [126.3, 55708], [123.1, 58542], [122.6, 69203], [120.9, 73782], [117.5, 87696], [114.6, 87386], [110.7, 94267], [106.9, 104032], [104.8, 116324], [103.7, 152563], [100.7, 138958], [99.5, 158667], [97.4, 168244], [95.6, 203038], [94.7, 212183], [92.7, 232259], [91.2, 260053], [90.1, 295786], [88.1, 339087], [87.2, 375629], [86.4, 367230], [84.4, 394301], [83.1, 452932], [81.1, 481481], [78.9, 578874], [76.7, 587096], [75.4, 1223377], [72.8, 704718], [70.3, 777865], [67.1, 843184], [65.1, 935356], [62.4, 1048075], [61.0, 1141138], [56.9, 1242877], [51.8, 1357890], [40.1, 1532826], [31.6, 1656041], [22.1, 1836209], [18.8, 2009540], [15.7, 2648567], [13.6, 4710551], [13.1, 2657952], [10.0, 3203254], [6.3, 3317135], [5.0, 5627502], [4.2, 5237406], [4.0, 6956754], [3.2, 5973565], [2.8, 5884779], [2.2, 9707854], [2.1, 12836190], [2.0, 7587460], [1.1, 17688930]]
20230502T165255.335746Z |     INFO | network | fee_histogram [[207.7, 30069], [167.9, 33176], [157.1, 38469], [145.5, 40828], [139.6, 51714], [131.2, 53550], [126.3, 55708], [123.1, 58542], [122.6, 69203], [120.9, 73782], [117.5, 87696], [114.6, 87386], [110.7, 94267], [106.9, 104032], [104.8, 116324], [103.7, 152563], [100.7, 138958], [99.5, 158667], [97.4, 168244], [95.6, 203038], [94.7, 212183], [92.7, 232259], [91.2, 260053], [90.1, 295786], [88.1, 339087], [87.2, 375629], [86.4, 367230], [84.4, 394301], [83.1, 452932], [81.1, 481481], [78.9, 578874], [76.7, 587096], [75.4, 1223377], [72.8, 704718], [70.3, 777865], [67.1, 843184], [65.1, 935356], [62.4, 1048075], [61.0, 1141138], [56.9, 1242877], [51.8, 1357890], [40.1, 1532826], [31.6, 1656041], [22.1, 1836209], [18.8, 2009540], [15.7, 2648567], [13.6, 4710551], [13.1, 2657952], [10.0, 3203254], [6.3, 3317135], [5.0, 5627502], [4.2, 5237406], [4.0, 6956754], [3.2, 5973565], [2.8, 5884779], [2.2, 9707854], [2.1, 12836190], [2.0, 7587460], [1.1, 17688930]]
20230502T165313.434851Z |     INFO | exchange_rate.Coinbase | getting fx quotes for GBP
20230502T165313.537396Z |     INFO | exchange_rate.Coinbase | received fx quotes
20230502T165321.789792Z |     INFO | storage.WalletStorage | wallet path /Users/egg/.electrum/wallets/wallet_3
20230502T165321.791754Z |    DEBUG | util.profiler | Daemon._load_wallet 0.0021 sec
20230502T165321.870804Z |     INFO | storage.WalletStorage | wallet path /Users/egg/.electrum/wallets/wallet_3
20230502T165332.407055Z |    DEBUG | util.profiler | WalletDB._load_transactions 0.0060 sec
20230502T165332.424350Z |     INFO | plugin.Plugins | loaded trustedcoin
20230502T165332.429088Z |    DEBUG | util.profiler | AddressSynchronizer.load_local_history 0.0003 sec
20230502T165332.429498Z |    DEBUG | util.profiler | AddressSynchronizer.check_history 0.0002 sec
20230502T165332.436932Z |     INFO | plugins.trustedcoin.trustedcoin.Wallet_2fa.[wallet_3] | starting taskgroup.
20230502T165332.520979Z |    DEBUG | util.profiler | AddressList.update 0.0000 sec
20230502T165332.558538Z |     INFO | storage.WalletStorage | saved /Users/egg/.electrum/wallets/wallet_3
20230502T165332.558865Z |    DEBUG | util.profiler | WalletDB._write 0.0094 sec
20230502T165332.559191Z |     INFO | plugins.trustedcoin.trustedcoin.Wallet_2fa.[wallet_3] | set_up_to_date: True
20230502T165332.624322Z |     INFO | gui.qt.main_window.[wallet_3] | using default geometry
20230502T165332.643148Z |     INFO | plugins.trustedcoin.qt.Plugin | request billing info
20230502T165332.683211Z |    DEBUG | util.profiler | Deterministic_Wallet.try_detecting_internal_addresses_corruption 0.0399 sec
20230502T165332.683414Z |    DEBUG | util.profiler | ElectrumWindow.load_wallet 0.0768 sec
20230502T165332.758349Z |     INFO | gui.qt.update_checker.UpdateCheckThread | valid sig for version announcement '4.4.1' from address '13xjmVAB1EATPP8RshTE8S8sNwwSUM9p1P'
20230502T165332.804630Z |     INFO | gui.qt.history_list.HistoryModel | refreshing... reason: update_tabs
20230502T165332.830889Z |    DEBUG | util.profiler | Abstract_Wallet.get_full_history 0.0260 sec
20230502T165332.868810Z |    DEBUG | util.profiler | HistoryModel.refresh 0.0642 sec
20230502T165332.871948Z |    DEBUG | util.profiler | AddressList.update 0.0000 sec
20230502T165332.877882Z |    DEBUG | util.profiler | Abstract_Wallet.get_full_history 0.0023 sec

^ as above, please share debug logs, so that people can help you better, and so that the bug can be fixed in the next version.

Have you sent the crash report using the in-app dialog? What is the issue number (link to github) for it?

I've uninstalled and downgraded and attempted to restore from seed and 4.3.4 states that this version is too old to open this wallet. I've then uninstalled that and attempted a reinstall of the newer versions (4.4.0 & 4.4.1) and tried the same thing and those versions both crash when it starts to load up the wallet???

What is your current Mac version?
According to electrum.org supported version is 10.13 or higher if it's below then Electrum will not run properly.
(Opps very fast respond...)

I would like you to try is to enable debug logging so that we know why it crashes.
You can use the command from the link below.

- https://electrum.readthedocs.io/en/latest/faq.html#how-to-enable-debug-logging

Then post the logs here.

Do not worry make sure the wallet file is safe or if you have a seed backup then you can just uninstall the Electrum latest version then downgrade to 4.3.4 then import the seed backup to restore your wallet.

I am running the latest OS (12.6.5) - I can open the app and create a new wallet, but if I try to open my previous default wallet it just crashes every time, and I'm starting to get slightly worried...

If your device is capable of upgrade, it would be good to update your device to the latest OS version, probably there will not be an error. If your laptop can not do that, it would be good to get another laptop with the latest OS.

Get your seed phrase, make sure you have it with you. Delete the app and reinstall the previous version. Do not try to downgrade directly.

Better to use the recent updates.

I've just downloaded the new version of Electrum (4.4.1) from the official site but now every time I attempt to login with my password it crashes - and now my previous version (4.3.4) is apparently too old to open my default wallet - PLEASE HELP!

The crash report is too big to copy and paste here unfortunately.