I tried to do this from another website. (Move all of your Bitcoins to a new Electrum wallet (create a new wallet through file – new/restore. You’re doing this so that if any of the private keys you exported are compromised in some way, your Bitcoins will be in a new address with a different private key.) I ended up with two wallets. wallet1 wallet2, that I created now the wallet has $0 in both wallets. I did use the old private key to get my bitcoin cash. my new private keys work but show no bitcoins. need help to fix wallet
So you've attempted to produce a second electrum wallet and import the private keys from the old wallet to that wallet?
Can you post the master public keys of both wallets OR the addresses the coins are stored in so we can view where they are and what your next step needs to be?