Topic: Nitrobetting rebranded to ****betting RESOLVED (Read 184 times)

I contacted them yesterday over livechat. As I still couldn't login even after I've changed password again that did not help. This time live chat supported was polite and helpful towards me.
They requested password change on their side and sent me a link, after that my account was magically accessible. How it works? I don't have idea... as I requested password change myself from same IP/connection as I used later when changed password with their link and finally successfully logged in again .
They also paid out my balance so case is resolved. I hope they will change their approach towards their customers and don't lie to them in these cases when it comes to "verification"

They seem to be cooperative so it is necessary to contact support to find a solution to your problem, but if you are using a VPN, this is against the site's rules, there is a restriction clause in the terms and conditions as follows:
https://nitrobetting.eu/terms-conditions/#:~:text=You%20are%20also,Objectionable%20Behavior

This means if you are from these countries or use a VPN, you will be banned.

We’re very sorry to hear about your situation. We take your concerns seriously and want to assist you. Please email us at [email protected] so we can address your case personally.

I made this thread mostly because their live support showed so much arrogance towards me in that case and just 2 days earlier.
I placed pre-match bet on CS2 game, match was already finished and asked them if they can settle bets and informed them that offer is still listed up on their service with wrong date. They told me that settlement takes up to 24hours and that 2 official sources are needed however it was already 2 days after so I provided them 2 officials sources and they told me they don't settle it because I bet on other match and match that was still listed in their offer is different match however it was same match, there wasn't any other league or team with same names, nitro just simply scheduled it later somehow, and on the next day after their offer was expired my bet got settled.

It was not a big thing, I didn't have problem with waiting 3 days for settlement but when someone trying to tell me I bet on different match which is pure lie and later that my account is not disabled and everything is fine with it when I can't simply not login from uncovered connection, it just shows how unbelievable arrogant is their support towards customers..

I belive my account is just disabled by them and they just don't confirm it.
I can't still not log in from my phone using mobile data, also I can't login from PC using wifi ( I'm not using VPN )
Why they did not block access while registration or while playing there for over month but just after requested withdrawal? I'm pretty sure I could just create another account from same IP that is "blocked by cloudflare" without problem but still not login from old however I don't want to test it because they could accuse me for multi accounting...

This is exactly what I have in mind when I read through the opening post and the screenshots of chat between OP and their live support. OP, by requiring you to login through original IP, I am sure to a great degree that it was their polite way to ask you to disable VPN and access them with your real IP.

I've been contemplating on the possibility of dynamic IP situation while reading through your second screenshot album when you confirmed on later paragraph. If you never use VPN, and those IP changing is purely due to dynamic system that your ISP adopt, I'll strongly suggest you to try to sort this miscommunication with their live support, see if we can get this resolved by making both parties be on the same page.

I can see that their representative was online relatively short time ago. Though I never have any communication with them, let me try to reach and greet them, see if I can invite them here and get this situation cleared.

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Edit: [now that I have some free time at hand for the next couple of hours...] I've sent them a PM, hopefully they will read it and pop into this thread to give their side of the story. Let's patiently wait for a couple of days.

I have no idea why you think I'm defending Nitrobetting. It's the opposite, but it's not the first time that you've misinterpreted my statements and went to personal attacks.

I stuck up for them in the past because of false information that gets repeated over and over again. The same goes for Fairlay. I posted in another thread that I find the changes at Nitrobetting unacceptable. The lines, betting limits and withdraw limits are unheard of. I'm not backing Nitrobetting in this current complaint. My post was informational. As you said, not many here are familiar with Nitrobetting. I do a lot of research outside of BCT.
 
In the other Nitrobetting thread, I was critical of Nitrobetting https://bitcointalksearch.org/topic/--5506549

Quote by DGUDGUDGU

My reply.

Then I contacted Nitrobetting and did more research.

When I used this scammer bookie back in the days they requested something similar from me, actually exactly what FinneysTrueVision mentioned.
I occasionally used a VPN (without a problem) but they asked me to log in from a "real" IP, I wasn't even allowed to login from my phone with the normal IP from my phone provider.
Actually managed to get it done, even though I also used a shared IP since at the time I lived in a hotel abroad for a considerate amount of time. Still, it was a pain in the ass and the communication was terrible.

@Rating Place: Just stop it. You know why there were no scam accusations? Because people learned and nobody plays there anymore. When you look at their old account on bitcointalk you can see enough problems that came up. I don't understand why you are so eager to defend this site every single time.   

I believe what they are trying to tell you is to login from an IP address that is not masked by Cloudflare, not that you have to use the exact same IP that you made a withdrawal from. If you are using something like Private Relay on Safari, or Microsoft Edge’s built in VPN, it will give you an IP address from Cloudflare.

If there is something on your device or browser that might be changing your IP address, you can try disabling it to see if it solves your problem, otherwise, it might be something in Nitrobetting’s Cloudflare configuration that is causing your IP to be converted into a Cloudflare IP.

I'll post some current information on Nitrobetting, along with information prior to the change in management. This pertains to the sportsbook side. Prior to the change Nitrobetting was a top sportsbook. In the past two years, since I began tracking scam accusations, there were zero scam accusations against Nitrobetting. There were very little problems outside of BCT. Withdrawals were within one hour. Withdrawals were free using LTC. The lines were some of the best because of small margins. Withdrawals were made in excess of $100,000. KYC was almost non-existent.

Although they state that ownership hasn't changed, there has been an overhaul in management. It's not a complete change, but many are gone. My account has a withdrawal limit of 65 mBTC. They state that new accounts have limits of 40 mBTC. The amount of withdrawals are now limited to 1 per day, 3 per week and 4 per month. The lines are no longer competitive. As far as security is concerned, I think we should look at this as if they were completely new due to substantial changes in withdrawals. Small limits are somewhat worrisome. It doesn't say that they will be a no pay book, but does imply a lack of money.

There have also been changes in their money processor. It's my hope that they are taking baby steps and will return to their previous ways of being a top sportsbooks. There were very few sportsbooks as good as the Nitrobetting of the last two years.

Hello
I would like to make it public how nitrobetting.eu recently made a big "rebrand" with new website and provider but instead change for better they turned into scam...
I had 40mbtc in my balance and decided to withdraw half of it. I got pop-out that said processing takes 1-3hours but after 3+ hours later I did not get money or even any mail/notification so I tried to log in my account to check status of withdrawal. Only what I noticed was an error " Incorrect user or password " I got bit confused because I logged into with same details few hours ago and nobody else had access to my account/pc, so it couldn't be changed.
This immediately seemed suspicious to me, because it's a strange coincidence that I can not log into my account after I just requested a withdrawal of 20mbtc...

At the time, I still didn't realize what a clown show nitrobetting would make....
https://imgur.com/a/2mtobsb
So after contacting support I was told that on their end everything is good with my account and I have to follow recovery steps like deleting 2FA or logging from different devices etc. but weirdly noting could help me.....
After mentally harassing me for 2 hours, they changed their approach and partially told me the real problem
https://imgur.com/a/wHSg1su
I have to log in from same IP that I used to request withdrawal, however I don't have control over that, my IP is dynamic and reset on ever router reset and they force me to login from exactly the same IP as before, despite over last month of playing there I probably logged from many different IP addresses. I'm pretty sure I logged in from same IP as when requesting withdrawal at the first try after withdrawal when I noticed the issue but they claim I did not.

It is really insane how they treat their customers, they disable account and can't even say straight forward the reason but trying to manipulate customer to believe that fault is on their end and they won't do nothing to resolve the issue.
So far they haven't processed the 20mtc withdrawal and 20mbtc on my account is unavailable



Amount Scammed: 40mBTC
Scammers Profile Link: https://bitcointalksearch.org/user/nitrobetting-2818671


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