No support on Blockchain.info? | Bitcointalksearch.org

Capazoolo

member

Activity: 88

Merit: 10

Quote from: Hannan on October 17, 2017, 10:34:28 PM

Hi guys,

Just wondering if Blockchain.info they have removed their support? I could not find a link to open a ticket with them?

Any idea?

Thanks

what kind of help you want they can recover your account only .

batang_bitcoin

hero member

Activity: 2996

Merit: 600

Eloncoin.org - Mars, here we come!

Quote from: dunfida on October 18, 2017, 09:56:54 AM

Quote from: batang_bitcoin on October 18, 2017, 01:21:58 AM

Quote from: Hannan on October 17, 2017, 10:34:28 PM

Hi guys,

Just wondering if Blockchain.info they have removed their support? I could not find a link to open a ticket with them?

Any idea?

Thanks

Are you looking for this? https://support.blockchain.com/hc/en-us they will never remove their support as there are some others that are experiencing major and minor problem including me. You just have to put your concern there and indicate your email address and they will notify you through your email address. And after that you can exchange emails and concerns together, good luck.

This thing did actually rise up my eyebrows mentioning that they don't have support or finding them is very hard. Seriously? As been on the link given above it does really show already.When you tried to look on the bottom left of the webpage.You would actually find 4 contact mediums on them. You will see facebook,twitter,linkedin,github. Just try those mediums and you sure be answered don't know how long since I didn't try to contact them ever since because I didn't experience problem when I do make use on blockchain.This is my alternative web-wallet besides on using pc wallets.

Sometimes everything that we have been looking for is already in front of us but we are not putting our attention with it. When I tried to contact them, they are responding very quick maybe 1-4 hours if I can remember it right. It's a good web wallet but sometimes they have some bugs and I did experienced it.

dunfida

legendary

Activity: 3108

Merit: 1138

Quote from: batang_bitcoin on October 18, 2017, 01:21:58 AM

Quote from: Hannan on October 17, 2017, 10:34:28 PM

Hi guys,

Just wondering if Blockchain.info they have removed their support? I could not find a link to open a ticket with them?

Any idea?

Thanks

Are you looking for this? https://support.blockchain.com/hc/en-us they will never remove their support as there are some others that are experiencing major and minor problem including me. You just have to put your concern there and indicate your email address and they will notify you through your email address. And after that you can exchange emails and concerns together, good luck.

This thing did actually rise up my eyebrows mentioning that they don't have support or finding them is very hard. Seriously? As been on the link given above it does really show already.When you tried to look on the bottom left of the webpage.You would actually find 4 contact mediums on them. You will see facebook,twitter,linkedin,github. Just try those mediums and you sure be answered don't know how long since I didn't try to contact them ever since because I didn't experience problem when I do make use on blockchain.This is my alternative web-wallet besides on using pc wallets.

TheCoinFinder

legendary

Activity: 938

Merit: 1001

Quote from: Hannan on October 17, 2017, 10:34:28 PM

Hi guys,

Just wondering if Blockchain.info they have removed their support? I could not find a link to open a ticket with them?

Any idea?

Thanks

Found this link to blockchain.info support team where they have all frequently asked question answers people usually face.
I am not confident with link because it shows .com format https://support.blockchain.com/hc/en-us .
It could be more effective if you can elaborate the issue here you are facing?

batang_bitcoin

hero member

Activity: 2996

Merit: 600

Eloncoin.org - Mars, here we come!

Quote from: Hannan on October 17, 2017, 10:34:28 PM

Hi guys,

Just wondering if Blockchain.info they have removed their support? I could not find a link to open a ticket with them?

Any idea?

Thanks

Are you looking for this? https://support.blockchain.com/hc/en-us they will never remove their support as there are some others that are experiencing major and minor problem including me. You just have to put your concern there and indicate your email address and they will notify you through your email address. And after that you can exchange emails and concerns together, good luck.

lady Royal

hero member

Activity: 720

Merit: 500

Quote from: Hannan on October 17, 2017, 11:17:59 PM

There is an account issue which I am having I am seeking their help.
Anyway do you know if they support Bitcoin Hardfork for 25th of October?

Thanks

Well, I guess you want some help to know whether your coins are safe or not during hard fork in blockchain wallet right? If so there are many posts regarding it.

I have found this link maybe this link can help you out.

Code:

https://support.blockchain.com/hc/en-us/requests/new?ticket_form_id=184543

However, bL4nkcode posted Facebook and Twitter links you can try to contact them there.

CodyAlfaridzi

hero member

Activity: 1708

Merit: 541

Quote from: Hannan on October 17, 2017, 10:34:28 PM

Hi guys,

Just wondering if Blockchain.info they have removed their support? I could not find a link to open a ticket with them?

Any idea?

Thanks

They do have a customer support panel. You need to sign up to support.blockchain.com before making new question though. After you make an account, go to https://support.blockchain.com/hc/en-us/requests/new and then choose "I have a general question" or another request type that you need to ask. Voila!

AFAIK blockchain.info hasn't released any statement regarding the 25th hardfork, but they already made a press release for 2X hardfork here https://blog.blockchain.com/2017/10/12/bitcoin-hardfork-blockchain-wallet/#more-12558. During the last BCH hardfork, blockchain.info initially didn't support it. But after several months, they add a new option to claim and trade BCH within their wallet.

h0lybyte

hero member

Activity: 924

Merit: 511

Quote from: Hannan on October 17, 2017, 11:17:59 PM

There is an account issue which I am having I am seeking their help.
Anyway do you know if they support Bitcoin Hardfork for 25th of October?

Thanks

No, Blockchain.info does not support hard fork but if you still keep your bitcoins in blockchain wallet, your bitcoin gold equivalent to amount of btc is safe with them.
After hard fork happens, you must move your bitcoins from blockchain to any other wallet that supports fork and therein you would be able to see this amount separately.
BTC.com is well know among those wallets that let you withdraw hard fork coins.

bL4nkcode

copper member

Activity: 2142

Merit: 1305

Limited in number. Limitless in potential.

This is the main thread of blockchain.info but not updated tho since the OP is not active anymore. https://bitcointalk.org/index.php?topic=40264.5

If you want to ask them or faced an issue. You can contact them via their social media accounts.

Twitter: https://twitter.com/blockchain
Facebook: https://facebook.com/blockchain

Hannan

full member

Activity: 166

Merit: 100

There is an account issue which I am having I am seeking their help.
Anyway do you know if they support Bitcoin Hardfork for 25th of October?

Thanks

illusioNiZt

sr. member

Activity: 756

Merit: 252

I never had any issues with blockchain been using it for few years now its very hard to contact them though, Go here to make a new ticket hope it helps, what was your problem though? maybe mention it and someone here could help you.

CoolWave

full member

Activity: 630

Merit: 107

Quote from: Hannan on October 17, 2017, 10:34:28 PM

Hi guys,

Just wondering if Blockchain.info they have removed their support? I could not find a link to open a ticket with them?

Any idea?

Thanks

You can post a feedback if you are unable to find support . Also please do not forget to move this thread to 'Service Discussion ' section .

Hannan

full member

Activity: 166

Merit: 100

Hi guys,

Just wondering if Blockchain.info they have removed their support? I could not find a link to open a ticket with them?

Any idea?

Thanks

Topic: No support on Blockchain.info? (Read 309 times)