Maybe it would be helpful to see what you wrote?
The mixing TXID could be a hint but not necessarily means it wasn't sent.
Hi its me again,
this time no transaction has been made for my last payout to this address: 4JUdGzvrMFDWrUUwY3toJATSeNwjn54LkCnKBPRzDuhzi5vSepHfUckJNxRL2gjkNrSqtCoRUrEDAgR wsQvVCjZbS5p9w9omm8FEEr7zXK however my pool balance has decreased but when I see my payouts there is no TXID for the last payout.
Thanks
Second message:
Hello ocminer,
I have still an unpaid payout left on xmr.suprnova.cc,
my last transaction went through but the one before not.
I did not receive my XMR and no txid was given.
My account on XMR.suprnova.cc: [email protected]
Thank you in advance!