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Topic: Official TerraHash refund request thread (Read 3691 times)

full member
Activity: 137
Merit: 100
June 28, 2014, 11:37:37 AM
#27
I don't know about 'everyone' but I never saw a single Satoshi back out of my 8.31 BTC I sent.
legendary
Activity: 1316
Merit: 1000
Did anyone successfully get a refund from Terrahash?

Or did they just walk away with everyone's money / btc scot free??
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
September 23, 2013, 06:13:28 AM
#25
I have been trying to get a refund for weeks now. They don't answer their tickets or my calls. Ever? What the f**k? What can I do?

how did you pay?


Wire transfer.

I may be wrong but as far as i know you cannot reverse those.

If I was in your position, I would call your states AG, and CA's AG and call your bank to at least document the issue with them.

It looks like your only recourse at this point is to sue them, either individually or by class action with Bar's lawsuit against TerraHash.
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
September 03, 2013, 01:57:14 PM
#24
I have been trying to get a refund for weeks now. They don't answer their tickets or my calls. Ever? What the f**k? What can I do?

how did you pay?


Wire transfer.

I may be wrong but as far as i know you cannot reverse those.

If I was in your position, I would call your states AG, and CA's AG and call your bank to at least document the issue with them.
full member
Activity: 123
Merit: 100
September 03, 2013, 01:50:26 PM
#23
I have been trying to get a refund for weeks now. They don't answer their tickets or my calls. Ever? What the f**k? What can I do?

how did you pay?


Wire transfer.
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
September 03, 2013, 01:38:21 PM
#22
I have been trying to get a refund for weeks now. They don't answer their tickets or my calls. Ever? What the f**k? What can I do?

how did you pay?
full member
Activity: 123
Merit: 100
September 03, 2013, 01:15:32 PM
#21
I have been trying to get a refund for weeks now. They don't answer their tickets or my calls. Ever? What the f**k? What can I do?
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫


There must be a very good reason why all of a sudden they decided to give people refunds.


Don't ya wish you knew?

 Grin Grin Grin Grin Grin Grin Grin Grin


Hehhehehehheheheheheh



terrahash didnt give me a refund or anybody else for that matter, paypal sided with my claim and reversed the charges.
hero member
Activity: 854
Merit: 500


There must be a very good reason why all of a sudden they decided to give people refunds.


Don't ya wish you knew?

 Grin Grin Grin Grin Grin Grin Grin Grin


Hehhehehehheheheheheh

legendary
Activity: 1456
Merit: 1000
well, I finally got my refund today via paypal, terrahash didnt even bother replying to the claim.

glta

They never responded to mine either, just threatened me in email to close it.   

Luckily started mine a while back so have my refund as well.  I jumped ship when they never provided video they promised in a day.   Will be going with a different company or group to get it for sure. 

Thanks BBK for all your hard work and making this were multiple ways to get!
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
well, I finally got my refund today via paypal, terrahash didnt even bother replying to the claim.

glta
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
For those of you that are jumping ship from TerraTrash, The Addiction guys(Tyrion70 && BlastBob) are starting a 3rd group buy for KnCMiner 400GH/s Jupiters. So far the group buy owns 20 Jupiters @ 400GH/s each, totaling 8TH/s of bitcoin mining fun.

https://bitcointalksearch.org/topic/groupbuyclosed-3rd-batch-kncminer-sold-out-255729
sr. member
Activity: 378
Merit: 250
I think that big drop in the price of BTC the other day was TerraHash cashing in.
Hopefully you either get your BTC or the hardware.
full member
Activity: 154
Merit: 100
As I stated in the main Terrahash thread, I request full refund for my order payed with BTC and I got exactly same denied reply as everyone else Sad
This really sucks for us that used BTC for payment ... I guess for paypal users may be a chance using claim.
sr. member
Activity: 378
Merit: 250
You guys are too much, enjoy being pricks.
I think  making this thread was a good idea so as not to spam TerraHash.
I don't have much more to say at this point. Next week I might ask TerraHash again on his thread, for a refund.
If that is being a "prick" sorry.
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
Looks like the folks over at reddit agree with me:

http://www.reddit.com/r/Bitcoin/comments/1h40ft/terrahash_delays_asic_order_processing_amid/

Quote
We are unable to process your refund at this time, as we have already invested your money

Sleaziest thing I've ever seen. Not having enough cash on hand to cover any refunds at all is pretty amateurish.

sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
You guys are too much, enjoy being pricks.

If you wanted out of a business relationship and wanted a refund, your telling me that you would just sit back and allow them to steal your money? No you wouldn't either.

Those of us that have asked for refunds are not asking for anything unreasonable, just cancel the order, refund the money and be done with it.
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
Interesting article.
From the article I found this to be a little odd.
"He further said that company has not finished the design of the custom board yet, but is willing to work with others in the community working on an open design."
Should of said we are waiting for BkkCoins to design the custom board.
 

I read that part as:

They originally started to design their own board but was unable to finish it for some reason, or realized that they would not be able to do it and was putting the word out that they wanted to work with BKK.
(I wonder if the timelines match up, how long has BKK been working on the Klondike?)
sr. member
Activity: 378
Merit: 250
Interesting article.
From the article I found this to be a little odd.
"He further said that company has not finished the design of the custom board yet, but is willing to work with others in the community working on an open design."
Should of said we are waiting for BkkCoins to design the custom board.
 
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
Is TerraHash not cancelling our orders because they are planning to send us the hardware we ordered?
Or are they holding our money as long as possible to punish us for cancelling.
Hopufully they just do the right thing and give us a refund as soon as they can.
Other people are watching their behavior and use it to make decisions about who they do business with.
 

My best guess is the following:

Terrahash, spent all of their money on ordering parts, opening an office, etc, etc, then had to pay back cloudhashing $100,000+ unexpectedly and is left with little to no funding, and at this point is just stalling all of us trying, praying and hoping that something breaks their way.

An article[1] that I read recently (see below) points out that Justin Reynolds the CEO of the company as outlined in the article, has been trying to raise funds for the last 8+ months with little to no success.

To me, their silence and the way that they treated knightlife999 on his visit smacks of evasion tactics.

[1] https://traxarmstrong.com/terrahash-to-start-selling-asic-based-bitcoin-mining-equipment/#gsc.tab=0
sr. member
Activity: 378
Merit: 250
Is TerraHash not cancelling our orders because they are planning to send us the hardware we ordered?
Or are they holding our money as long as possible to punish us for cancelling.
Hopufully they just do the right thing and give us a refund as soon as they can.
Other people are watching their behavior and use it to make decisions about who they do business with.
 
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
Looks like their designer is looking for new work, could he be quitting? was he part time or full time? Was this a contract? inquiring minds want to know!

http://www.kennykimdesigns.com/Kenny%20Kim%20Resume.pdf
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
Maybe if TerraHash would have been active like they are now I would not have canceled.
What the hell were they doing for 3 weeks after they built that first K16.
Seems a little weird they didn't do anything until the threatened mass mutiny.
At this point they should just refund the ones that have requested.
TerraHash has a chance to show their honesty and professionalism by refunding those that have requested. 

Completely agree with you fasmax
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
FTC complaint filed:

Feel free to file yours today!
https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?lang=en
sr. member
Activity: 378
Merit: 250
Maybe if TerraHash would have been active like they are now I would not have canceled.
What the hell were they doing for 3 weeks after they built that first K16.
Seems a little weird they didn't do anything until the threatened mass mutiny.
At this point they should just refund the ones that have requested.
TerraHash has a chance to show their honesty and professionalism by refunding those that have requested. 
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
According to my calculations at least 18% of the people that pre-ordered with terrahash have requested a refund or cancelled their orders, In addition many of you have or are in the process of selling your pre-orders.

This thread is all about getting our refunds from terrahash, if you have requested a refund or plan to or are considering it, please post here. In addition, those of you whom are selling your pre-orders due in part to the way that terrahash conducts themselves, feel free to post as well.

Good luck to us all!
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