The trading engine is currently stopped due to the recent volatility and the fact that we exhausted our funds on Bitstamp in this critical moment.
We are waiting for new deposit to hit our Bitstamp account, after which we will resume the trades.
have a good day
Raphael
You do know that this is going to happen over and over and over again when the market has some volatility? That outtage just cost me $8000 in profits and I'm sure many lost even more...just not acceptable. You guys need a better system with your site.
Feel free to post any suggestion.
We will pay you if they make sense.
Otherwise just stop talking nonsense.
Giancarlo
Bitfinex Team
What is nonsense is that you keep offering leverage even though you clearly have no business doing it.
Apparently the stance of you organization is 'you should have seen this coming'.
Am I the only one that didn't receive the memo? No email, no tweet, no post on your website, how on earth were your customers supposed to know this was the protocol? Why wouldn't you post on the site the price at which shorts were going to be executed after the halt? Why wouldn't you send out an email about the emergency halting?
You post on this forum after the fact treating your costumers like they're stupid for your staff failing to inform them about policy.
System aside there were a million things you could do starting with informing your customers, and as one trader said earlier the WORLD FIRST BITCOIN EXCHANGE JUST HALTED WITHDRAWALS it has been on coindesk for weeks, and you don't have to be a genius to figure out that the markets are going to respond, in fact that's why many of us chose to short.
I think many of us have tried to be pretty patient, but seeing you insult customers like this is sickening. Your treating costumers who lost money due to your failure like 'idiots' (quoting you) for not expecting you to uphold your end of the bargain.
And maybe we are I guess, seeing as Bitfinex has become the legendary seller of the worlds only .0001$ LTC and we still continued to trust your staff.
