Author

Topic: OKCoin.com just scammed me! (Read 788 times)

legendary
Activity: 1610
Merit: 1008
Forget-about-it
April 28, 2015, 10:56:54 PM
#6
if you close you position and no one sells into it and price moves away no it doesnt close, you need to market close your position and even then if the price is moving in the other direction choose a price that will fill your order from the book which will incur further loss (the reason it doesnt do it automatically) try learning the mechanics better before gambling or accusing
hero member
Activity: 1624
Merit: 645
April 26, 2015, 04:57:37 PM
#5
I made a trade of their buggy platform, but once I closed the position, It froze my margin funds which couldnt be trasfered or used to trade. I contacted support multiple times about this, but all they dont even look into the particulars of my trade but simply tell me to wait for settlement.

Now it shows i have a negative realized p/l for the amount that was previously frozen. They straight up stole from me, and I need to inform the community about this. Take your coins out of here folks. Scam City!!!
You should give more evidence before you accused people/exchange, not just a few words.
I trade lots of time in okcoin, it's all fine for me. And I bet they can't dare to scam me, as the competition is fierce.

I'm telling you that they have a bug in their software that will freeze your funds and lock it into a trade even after you close the position. You can contact support about this and all you will get in response is 'you must wait until settlement' even though the funds are margin, not profits. Over time, the position will eventually move against you and get margin called, resulting in a total loss. I'm just giving you a heads up of what happened to me using their software. The bug is probably intentional and their 'support' is trained to deal with this scam.

They dont win anything by doing that, do they? Do you have any proof of that? And if its a bug you cant call them scammers because of a bug
legendary
Activity: 999
Merit: 1000
April 26, 2015, 05:37:42 AM
#4
For me is good OKCoin
newbie
Activity: 7
Merit: 0
April 22, 2015, 01:42:58 PM
#3
I made a trade of their buggy platform, but once I closed the position, It froze my margin funds which couldnt be trasfered or used to trade. I contacted support multiple times about this, but all they dont even look into the particulars of my trade but simply tell me to wait for settlement.

Now it shows i have a negative realized p/l for the amount that was previously frozen. They straight up stole from me, and I need to inform the community about this. Take your coins out of here folks. Scam City!!!
You should give more evidence before you accused people/exchange, not just a few words.
I trade lots of time in okcoin, it's all fine for me. And I bet they can't dare to scam me, as the competition is fierce.

I'm telling you that they have a bug in their software that will freeze your funds and lock it into a trade even after you close the position. You can contact support about this and all you will get in response is 'you must wait until settlement' even though the funds are margin, not profits. Over time, the position will eventually move against you and get margin called, resulting in a total loss. I'm just giving you a heads up of what happened to me using their software. The bug is probably intentional and their 'support' is trained to deal with this scam.
sr. member
Activity: 462
Merit: 250
April 22, 2015, 07:20:49 AM
#2
I made a trade of their buggy platform, but once I closed the position, It froze my margin funds which couldnt be trasfered or used to trade. I contacted support multiple times about this, but all they dont even look into the particulars of my trade but simply tell me to wait for settlement.

Now it shows i have a negative realized p/l for the amount that was previously frozen. They straight up stole from me, and I need to inform the community about this. Take your coins out of here folks. Scam City!!!
You should give more evidence before you accused people/exchange, not just a few words.
I trade lots of time in okcoin, it's all fine for me. And I bet they can't dare to scam me, as the competition is fierce.
newbie
Activity: 7
Merit: 0
April 22, 2015, 07:00:09 AM
#1
I made a trade of their buggy platform, but once I closed the position, It froze my margin funds which couldnt be trasfered or used to trade. I contacted support multiple times about this, but all they dont even look into the particulars of my trade but simply tell me to wait for settlement.

Now it shows i have a negative realized p/l for the amount that was previously frozen. They straight up stole from me, and I need to inform the community about this. Take your coins out of here folks. Scam City!!!
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