I doubt BTC-E support read newbie section at bitcointalk, In fact I doubt they read the ticket at all given they dont respond to mine. I wait for Int Bank deposit over one week
Hey there, i admit that their support is abit slow in responding in this and i think they have support bots to reply this things too. Because the replies they gave me for another ticket was a standard reply regardless of what i asked and i was so frustrated. However regarding this OKPay transaction, they have updated my balance d. thank god! hope yours will be solved soon. It cost me 1 sleepless night.
