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Topic: Old Coinbase Account, Need Assistance Please! (Read 73 times)

copper member
Activity: 2856
Merit: 3071
https://bit.ly/387FXHi lightning theory
January 13, 2018, 10:16:40 PM
#2
So back in 2011 I bought some BTC when it was super low price. I still have this account but do not have the phone number to do the 2FA. When I follow the steps to Verify via photo ID it stops when it asks me for Photo ID and doesnt allow me to submit a photo or anything. It says I need to do this step, however it literally wont let me. There is no option for this. Can anyone help me, in finding out how to get into my account or submit a photo for verification ?

Side Note: Im not sure I ever did a photo ID Verification process before. I think I simply bought the BTC and left it in the wallet on Coinbase.

To buy you probably automatically had to do an ID verification step.

Just try emailing their support from the email the account is linked to and possibly attach a copy of your photo ID next to an image of you so that they can determine you are the owner of the account and remove/reset the 2fa for you.
newbie
Activity: 2
Merit: 0
So back in 2011 I bought some BTC when it was super low price. I still have this account but do not have the phone number to do the 2FA. When I follow the steps to Verify via photo ID it stops when it asks me for Photo ID and doesnt allow me to submit a photo or anything. It says I need to do this step, however it literally wont let me. There is no option for this. Can anyone help me, in finding out how to get into my account or submit a photo for verification ?

Side Note: Im not sure I ever did a photo ID Verification process before. I think I simply bought the BTC and left it in the wallet on Coinbase.
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