There doesn't seem to be a support contact page on their site, so i figure that a good place to ask is here!
I can supply the info to verify my identity are there any Rock trading employees on this forum?
We already talked in irc and solved the problem, but this may help others:
- if you have registered as a Second Life user, you can reset your therock password via any in-world ATM
- if you have connected via twitter or facebook, we don't have your password, so you simply use those credentials
- if you have created a standalone therock account, you need to contact us to reset it (even if, we
are adding an automatic procedure, with next round of upgrades)
Thank you
/paci