If people cannot withdraw or deposit - how are they scamming people? It may be because they are having some problem with their server, wallet or whatever that people might not be aware of. People who have a little bit of grey matter left in their cranial cavities would actually wait it out and give them time but those who dont tend to rage a lot.
If there has an issue or problem of them on their function then they may reply. but they are not replying about 3 days.Well DT members are not your paid slaves. They dont function based on what hearsay goes on and until proper evidence has staked up.
I have not ordered and never will do that. I have requested so, if it is suitable then they might do. If not they will not do. How you tell I am telling them "slave". 
