Payment successful but end receiver don't acknowledge receipt

Aying

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https://raiser.network

Quote from: ofelia25 on March 17, 2018, 10:31:30 AM

Quote from: recarona on January 24, 2018, 03:09:37 PM

Hi Mod and kababayan, need your advice and help!
Nag send ako payment for an Pre-Ico sale sa isang Crypro Exchange. I made a mistake, instead of sending my payment from my ETH Metamask Wallet, i had it send from my coinbase account(ETH wallet) to their wallet . Good thing is, the payment was successfully received and credited to the recipient as recorded on Etherscan.io transaction.
Ang problema ayaw nilang i-acknowledge ang payment ko and for 3 days now, despite begging them to just return my payment, wala silang action na ginagawa para ibalik ang pera ko. Ano ba ang dapat kong gawin? Salamat sa tulong..

sa aking pananaw hindi mo na ito mababawi pa kasi hindi naman nila pagkakamali ang ginagawa mo. coinbase kasi ang nagamit mo kaya siguro hindi ito nagreregister sa kanila. pero try mo pa rin silang kontakin sa mga support nila mag bakasakali kana lang rin. nag email kanaba sa kanila? regarding sa issue na yan. dapat maging aral rin sayo ang pagkakamali na yan.

imposible naman hindi ka nila pansinin kung nakikita nila ang request mo sa kanila, o pwede ring binabalewala na lamang nila ito kasi hindi naman nila nga pagkakamali ang ginawa mo. pero dapat email mo rin sila agad kasi mag rereply naman yun sayo kung ano ang naging desisyon nila sa nangyari sayo.

ofelia25

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Activity: 392

Merit: 100

Quote from: recarona on January 24, 2018, 03:09:37 PM

Hi Mod and kababayan, need your advice and help!
Nag send ako payment for an Pre-Ico sale sa isang Crypro Exchange. I made a mistake, instead of sending my payment from my ETH Metamask Wallet, i had it send from my coinbase account(ETH wallet) to their wallet . Good thing is, the payment was successfully received and credited to the recipient as recorded on Etherscan.io transaction.
Ang problema ayaw nilang i-acknowledge ang payment ko and for 3 days now, despite begging them to just return my payment, wala silang action na ginagawa para ibalik ang pera ko. Ano ba ang dapat kong gawin? Salamat sa tulong..

sa aking pananaw hindi mo na ito mababawi pa kasi hindi naman nila pagkakamali ang ginagawa mo. coinbase kasi ang nagamit mo kaya siguro hindi ito nagreregister sa kanila. pero try mo pa rin silang kontakin sa mga support nila mag bakasakali kana lang rin. nag email kanaba sa kanila? regarding sa issue na yan. dapat maging aral rin sayo ang pagkakamali na yan.

Janation

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Activity: 1722

Merit: 528

Quote from: recarona on January 24, 2018, 03:09:37 PM

Hi Mod and kababayan, need your advice and help!
Nag send ako payment for an Pre-Ico sale sa isang Crypro Exchange. I made a mistake, instead of sending my payment from my ETH Metamask Wallet, i had it send from my coinbase account(ETH wallet) to their wallet . Good thing is, the payment was successfully received and credited to the recipient as recorded on Etherscan.io transaction.
Ang problema ayaw nilang i-acknowledge ang payment ko and for 3 days now, despite begging them to just return my payment, wala silang action na ginagawa para ibalik ang pera ko. Ano ba ang dapat kong gawin? Salamat sa tulong..

Try mo kaya na kumbinsihin sila by showing the history of your Coinbase account and that ETH Metamask Wallet? Siguro naman maraming beses ka nang nagtatransact ng ETH or other digital currencies sa dalawang wallet ma na iyon kaya marami na itong history bilang patunay. Hindi pa ito nangyayari saken pero yun lang naiisip ko na pwedeng maging connection nang dalawang account na iyon.

dimonstration

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Dimon69

Quote from: recarona on March 11, 2018, 11:31:42 AM

Kabayan, gusto ko lang magbigay update. Kinausap ko ang CEO and he helped recover my Token. It's transferred and received to my Metamask wallet. He's very nice anyway.

good thing naayus nila may mga ICO kasi lalo pag ETH contract na hindi na makukuha yun .kelangan ung wallet lang talaga na pwede ang mga ERC20 ang gamitin . Swerte padin at madali sila mapakiusapan sa iba considered at lost na agad yun.

recarona

newbie

Activity: 3

Merit: 0

Kabayan, gusto ko lang magbigay update. Kinausap ko ang CEO and he helped recover my Token. It's transferred and received to my Metamask wallet. He's very nice anyway.

recarona

newbie

Activity: 3

Merit: 0

Kabayan, salamat sa mga replies. Tama ka silent17, I'll take it as a "painful" lesson nlang kasi fault ko nman para hindi na rin mangyari ulet yun. Bago lang kasi ako dito sa cryptocurrency world kaya nagangapa pa at nagkakamali. Pero salamat sa mga advices ninyo ha.

silent17

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Merit: 119

Quote from: recarona on January 24, 2018, 03:09:37 PM

Hi Mod and kababayan, need your advice and help!
Nag send ako payment for an Pre-Ico sale sa isang Crypro Exchange. I made a mistake, instead of sending my payment from my ETH Metamask Wallet, i had it send from my coinbase account(ETH wallet) to their(Streamity) wallet . Good thing is, the payment was successfully received and credited to the recipient(Streamity) as recorded on Etherscan.io transaction.
Ang problema ayaw nilang i-acknowledge ang payment ko and for 3 days now, despite begging them to just return my payment, wala silang action na ginagawa para ibalik ang pera ko. Ano ba ang dapat kong gawin? Salamat sa tulong..

I think you committed a huge mistake in this matter, ang malaking pag kakamali kasi na nakikita ko sa nagawa mo is nagbigay ka ng ETH kay Streamity using coinbase, pero alam naman natin na si coinbase ay hindi nag aaccept ng ERC 20 token.

Sa tingin ko kasi, si Streamity ay nakapag bigay na ng token sa wallet na ginamit mo which is coinbase. Kaya siguro hindi na nila pinapansin or inaacknowledge ang request mo kasi pagkukulang mo yung ginagawa mo at wala ako nakikitang pag kukulang sa part nila kasi base sa mga ICO na nakikita ko, dapat ang gagamitin mong wallet sa pasesend ng ETH, Un din dapat ang gagamitin mong wallet sa pag received ng token.

Kung sisiraan mo naman sila dahil sa pagkakamali mo, hindi magandang bagay ang ganun.

Kung ako sayo, take this as a lesson na dapat maging maingat ka sa lahat ng bagay lalo na sa pagsesend ng pera. kasi sa bitcoin oneway ticket lang yan na pag nagawa mo na yung transaction, wala ng bawian.

Note:
Hindi ko sila kinakampihan, sinasabi ko lang ang alam ko regading sa ganitong matter.

rommelzkie

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^ The best thing to do sir is join on their community (reddit, twitter, telegram etc..) then post your situation there. I post mo dun yung proof ng transaction. Kung may ticket support yung Streamity maganda din na mag request ka dun tapos kung walang reply or ayaw ibigay ipost mo din sa community nila para malaman ng maraming tao yung ginagawa nila.

BAD image kase sa kanila yun kapag nalaman ng community na hindi sila ganun ka honest sa service nila.

Good luck sir.

recarona

newbie

Activity: 3

Merit: 0

Hi Mod and kababayan, need your advice and help!
Nag send ako payment for an Pre-Ico sale sa isang Crypro Exchange. I made a mistake, instead of sending my payment from my ETH Metamask Wallet, i had it send from my coinbase account(ETH wallet) to their wallet . Good thing is, the payment was successfully received and credited to the recipient as recorded on Etherscan.io transaction.
Ang problema ayaw nilang i-acknowledge ang payment ko and for 3 days now, despite begging them to just return my payment, wala silang action na ginagawa para ibalik ang pera ko. Ano ba ang dapat kong gawin? Salamat sa tulong..

Topic: Payment successful but end receiver don't acknowledge receipt (Read 168 times)