Topic: Pending Withdrawal on Cryptopia (Read 2441 times)

Same here:

Withdrawal of some LUX coins and has been "pending" for more than 24 hours. Raised a support ticket.. No answer..

Cryptopia is getting worse and worse by the day.

R.I.P

And what does it matter? You can open 100 tickets and not a single one will be answered. Support is non-existent. The funds are intentionally held hostage. There are no technical issues. You can check the status of Scamtopias wallets here: https://www.cryptopia.co.nz/CoinInfo

These are the main withdrawal statuses that you might see on your withdrawal history (https://www.cryptopia.co.nz/WithdrawHistory) after initiating a withdrawal.

Unconfirmed:  Means that the withdrawal is waiting for to click the confirmation link sent to your email address.  It won't proceed further until this is done.  You can resend or cancel the withdrawal at this stage from your withdrawal history page (https://www.cryptopia.co.nz/WithdrawHistory)

Pending : Means the withdrawal is in the queue to be processed and sent by the system.  No ticket is needed.

Processing : When the withdrawal is actually being sent, if the withdrawal remains here for longer than 1 hour, it will mean the automatic processing of you withdrawal has failed for some reason and requires manual intervention/reprocessing by staff.  You should open a ticket.

Complete : Means your withdrawal has been broadcast to the coins network and is waiting to be included in a new block.  You will see a TxID which you can find on a block explorer for the coin AFTER it has been included in a block.  Some block explorer may show you the withdrawal before it has confirmations but this will only be possible if its in the mempool of that node.   Some networks may be slow so you should allow at least 48 hours before opening a ticket.

Cancelled : Means the withdrawal was cancelled either by yourself or an admin.

Been waiting 12 hours + for 100 Zen withdrawal... first time using them, once I get my other 50 zen out it will be my last time using them.

hey guy`s

any word of cryptopia?? my withdraw is also stuck on pending (hyperstake)

You are not the only one... stuck with ZEC in pending state for 2 hours (email confirmed of course). Wondering what is happening with Crypropia, never had that kind of issues before.
I will open a ticket, it might help.

I did withdraw and confirmed my e-mail. The status has been stuck at "Pending" 5 hours

Seems i'am not the only one with withdraw problems.

Since yesterday i used cryptopia without problems on the withdraw. But now about 15 hours a NEO and SYNX withdraw are pending 
Other than that i only had delays depositing BTX and UNIT so far. All other went smart and fast on it.

I'am not here to bash cryptopia and hope they have some technical issues and will manage it fast. Its a good newbie and learning trade
platform in my opinion. But without warnings on the mainpage about deposit and withdraw problems nothing that should handle bigger
trades that way.

May not be the first exchange that got hacked and try to keep it under the rug. If it is not just an exit scam. Both are likely, just need to look at the huge amount of complains about missing deposits and withdrawals for weeks in their Facebook group to get seriously concerned.

That is not acceptable by any means.  I doubt that I will use this exchange in the future.  .  And i forgot to say....   still stuck in processing stage opened a ticket an hour ago.  YUCK

For me although I've had varied times (3 hrs for XLC, 15 hrs for ETN, 10 hrs for BTC) the transaction was done within 24hrs. Not the fastest, and the support tickets are supposed to take up to 20 days.

I placed a withdrawal order 7.5 hours ago.  I verified it via e\the e-mail link.  It is still showing in my withdrawal history as processing.  I have checked Blockchair explorer and there is absolutely no sign of it.  I have been in the crypto space for three years, today is my first withdrawal from Cryptopia and I am not impressed at all with Cryptopia and honestly Coinexchange is way better than this. 

I have the same issue with Decred (DCR) and Cryptopia.

I did withdraw and confirmed my e-mail.

The status has been stuck at "Processing" for over 24 hours. There is no transaction ID.

This is the first time I have issue with Cryptopia.

I opened a ticked, but I doubt they will reply any time soon.

I tried to make a withdrawal of DIME from cryptopia to coinexchange, 72 hours ago and so far it has not appeared in my wallet.
I confirmed by email and the transaction appears complete.
I am desperate, because of the other times when I transferred other currencies, it went quickly.
 

Yesterday ETH transaction from Cryptopia to my wallet took 6 hours?? Never had complaint to Cryptopia until now. The deposit I made a week ago took few hours too. Transaction was confirmed on etherscan, but it lingered on Cryptopia for a 3-4 hours. No annoucement or any news from Crypropia on why do they took so long.

Have you been waiting days for your withdrawal too?

It happened to me .. I already confirm the email that cryptopia sent to me to approved my withdrawal but it seems like still pending on their site .

My withdrawal is „processing“ since 6 days now on cryptopia!! Support did not answere until now. I also did a test transaction before with worked out well so I am really wondering?? What can I do?

Mine ETH withdrawal too... 6h still processing

my eth withdrawal stucked for hours on pending, i confirmed on email...

Any withdrawals from Cryptopia are usually processed within a reasonable timeframe from our experience.

-Backend

I would like to know if this just needs time to resolve? I hope so.. Could anyone who had this issue tell us? The thing is I still have about half of funds there (not stuck in "processing") and would like to send them to my wallet (basically any coin, just not exchange) but how if any new withdraw could fall in same issue?

My eth withdrawal is also stuck

have same issue.. I have made withdrawal of VIVO from Cryptopia to my wallet and it seems stuck at "prosessing". I have done test withdrawal a 2 days before and everything went great and take few minutes. any tips, answers?
and yes I have confirmed email.

Did you check your registered email. They will send a withdrawal confirmation email to the address you have on the exchange. Just click on the link. Then only it will stat processing. I have withdrawn some coins before. It was fast. Within 15 min i got my coins in other wallet that i sent.

it seems something similar just happened to me.
I try to withdrawl some ETH, but it took over 3 hours and it still says 'processing'
I submitted a ticket but I guess I should not expect an immediate reply.
Does anything know what could cause the network jam? It seems to me the ETH kitties game has cooled down now..

It's been over 24 hours and I'm still waiting for my verge to send over to my wallet, It shows "Complete" but when I check the transaction ID it's not found. Anyone else having this issue? or have gotten their coins? If so how long did it take?

I am also having a problem with it, but it didnt pass 24 hours yet. Hope it will arive soon.

Yea, there was a big backlog on ETH transactions due to the network being jammed. I withdrew some ETH 20 hours ago and it's still processing.

I contacted CS and requested a cancelation, but no response for over 12 hours. Did they ever reply to your ticket?

Guys, eventually I received the ETH in my wallet. Should have been around 20 hours. Dont know if it was due to ETH network congestion or some glitch on Cryptopia side. Either ways, I think that was way too long.

any news?

withdrew bitcoin 4 entire hours ago and nothing!!!

still processing!!

Hi guys,

I withdrew some ETH coins from cryptopia to another ETH address. After 30 hours I havent received anything
I confirmed the withdrawal email immediately and the status in my cryptopia account is "completed".
I submitted a ticket today and waiting for their response.

Where you found this f..ng button
I checked all site - no any button
I can not confirm withdraw and has no resend button

Hmm, tried it out and took a few minutes on outlook. Usually it works instant. But 15 minutes or more is to long. Maybe an AOL problem? Read somewhere on the forum, that AOL doesn't provide emails from certain services but can't remember anymore, where it was posted. Sometimes emails from same service land to inbox or to spam folder on outlook and googlemail. Maybe look also to spam folder.

How much it takes until the confirmation email reaches my email account ?!? In the past, it used to be just minutes.
But on 27th November evening I tried to withdraw BTC from Cryptopia to another BTC address and their email hit my AOL mail box only today 29th November in the morning.

Obviously that withdrawal failed. -- OK, now I try again and already passed 15 minutes and no confirmation email arrived in my email ?? I just hit the "Resend Email" button !

yeah, me too. Was so glad to see the third post above 

I was quite shocked when I read the topic title.  I have used Cryptopia for exchanging many times and I never had any problem to it. Actually,  it was the best exchanges I have used.  The design is just right for the eyes and the interface is user-friendly.  The page loads faster and it also has lower transaction fees than the other exchanges.  The authentication and the verification email before withdrawing makes it more secure in preventing other people to use my account in there as well as to withdraw money from it.

Ok thats good, Because they only take like 1 business day to complete the transaction. Cryptopia is comparatively good and do process withdrawals fast.

you must wait until max 1x24 hours, if not paid you can contact CS

I'm an idiot. Just checked my mail, and there it was.

Thank you!

For how long has it been pending? Have you approved the transaction in your email?

My previous withdrawal took less than an hour to reach my wallet. If the withdrawal is taking too long, better contact support to check on it.

Hi! I tried to do a BTC withdrawal form Cryptopia to bittrex but it says it's pending. Has anybody tried this before and how long can it be before they arrive?