About a few weeks ago, I signed up for coinbase and purchased 8 bitcoins. The coinbase rating was second best however after leaving the account dormant for several weeks, I have attempted to login and ran into myriad of difficulties.
first, the android app I installed on my phone does not let me login and instead asked for a verification code. It did not arrive nowhere which left me further confused. after a while i noticed there is a very small "send SMS" button on the bottom of the app front face and figured, I had to specifically press that to cause the code sent to my phone. Needless to stay that button is not evident and sometimes does not work when pressed. I had to press several times in order for it to receive the code, because of the erratic behavior sometimes it sent me the code twice.
After entering the code, it will still not let me login instead will send the verification e-mail to my e-mail I registered with the coinbase wallet. I had to login to my gmail account and finally I can login.
But trouble did not stop, I decided to log out and log back in and whole process started all over again: SMS code and e-mail verification! everytime!.
Tried on my laptop's browser and same thing happened. Laptop browser was slightly (not much but slight) better as there is a checkbox which allows the user to not verify the device for another 30 days. But I dont think this is a good. after 6 months, the user just wants to be able to login and this will definitely hinder the login process.
But on the other hand, it lied during the login process that the verification process is a one-time event and will not ask again. But after I logged out of browser, unless I specifically hit that magic checkbox, it will keep asking.
I think coinbase, despite the A+ rating is a poorly implemented application.
This will specially hurt, in case any time, if I want to make a purchase in a hurry or sell it and will definitely cause a problem.
I am wondering is there any easier to use application platform other then coinbase?
From the link reviewing several platforms I see following choices which I am familiar with:
http://theblogchain.com/bitcoin-exchange-reviews/coinsetter
bitstamp
kraken
coinMKT
If anyone use any of these platforms, can you please let me know if any of them has a easier login steps:
Register and verify every device using either SMS or e-mail.
Once verified, able to login using username and password with no more questions asked.
Thanks.