There's no way these emails came from stake. Whole thing smells like bullshit.
So you don't have to click on ops link:
Here are the email exchanges between me and Stake.com
From Stake.com
To
Dear ,
We regret to inform you that your account has been frozen due to suspected fraudulent activity. Upon review of your recent winnings, we have discovered anomalies in your gameplay patterns and transactions.
Our investigation indicates you won a large amount by using a third party program and the Stake.com API to bet on mines. This type of betting has triggered a audit of the bet in question and we may also look at passed bets at our discretion.
To ensure the integrity of our platform and protect our users, we have temporarily frozen your account and denied your withdrawal request for $100,000. We will be conducting a thorough investigation into your account activity and transactions to determine if any fraudulent activities were involved.
We understand that this may come as a shock to you, but we take such matters seriously. We strive to maintain a fair and transparent gambling environment for all our users. Rest assured that we will keep you updated on the progress of our investigation and provide you with a detailed report once it is concluded.
If you have any supporting evidence or information that can help clarify the circumstances surrounding your winnings, please provide it to our support team as soon as possible. We appreciate your cooperation in this matter.
Best regards,
Stake.com Support Team
Reply-From
To Stake.com
Dear Stake.com
I am writing in response to the email I received regarding the freezing of my account and the denial of my withdrawal request for $100,000. I am deeply concerned and shocked by these actions, as they have left me feeling cheated and betrayed.
Firstly, I would like to address the claim of fraudulent activity. I have been a loyal user of Stake.com since 2018, consistently depositing and losing my funds on a weekly basis. While it is true that I have had a long streak of losses, it is unfair to label my recent winnings as suspicious simply because they deviate from my previous pattern. Gambling outcomes are inherently unpredictable, and I believe I had a stroke of luck on July 2nd, 2023.
I understand that you have a responsibility to ensure the integrity of your platform, but freezing my account without conducting a proper investigation or providing evidence of any wrongdoing on my part is unjust. I urge you to review my account activity thoroughly and transparently, taking into consideration my long history of losses and the element of chance that exists in gambling.
Furthermore, I would like to emphasize the significant financial impact this decision has had on me. Winning $250,000 was a life-changing moment for me, and I had plans for the funds to improve my financial situation. By denying my withdrawal request, I am left in a state of uncertainty and distress. I kindly request that you reconsider your decision and release the funds owed to me.
I am more than willing to cooperate with your investigation and provide any necessary information or evidence that can help clarify the circumstances surrounding my winnings. I trust that you will approach this matter with fairness, transparency, and promptness.
I look forward to your prompt response and the resolution of this issue.
Sincerely,
Reply-From Stake.com
To
Dear ,
Thank you for your prompt response and for sharing your concerns regarding the freezing of your account and the denial of your withdrawal request. We understand that this situation has caused you distress, and we would like to address your concerns as thoroughly as possible.
We apologize if our initial communication left you feeling unjustly treated. Our primary goal is to ensure the integrity of our platform and protect all users from potential fraudulent activities. In light of your long history of losses and sudden substantial winnings, we flagged your account for further investigation to ensure fair play.
We appreciate your willingness to cooperate with our investigation and provide any relevant information or evidence. To proceed with the review, we kindly request that you provide any documentation or proof that can help us verify the legitimacy of your winnings. This may include transaction records, screenshots, or any other relevant details that can shed light on your gameplay.
Once we receive the requested information, our team will conduct a thorough analysis to determine the authenticity of your winnings and conclude our investigation promptly. We will keep you informed throughout the process and provide a detailed report once our review is complete.
We understand the impact this situation has had on you financially, and we apologize for any inconvenience caused. Please be assured that we are committed to resolving this matter fairly and transparently.
Thank you for your patience and cooperation. We look forward to receiving the requested information and working towards a resolution.
Best regards,
Stake.com Support Team
Reply-From
To Stake.com
Dear Stake.com Support Team,
Thank you for your prompt response and understanding of my concerns. I appreciate your willingness to conduct a thorough investigation and reach a fair resolution. I am more than willing to provide any documentation or proof that can assist in verifying the legitimacy of my winnings.
To aid in the investigation, I have gathered the following information and evidence:
Transaction Records: I have compiled a detailed record of my deposits and losses on Stake.com since 2018. This will demonstrate my consistent gambling activity and the substantial amount of money I have deposited over the years.
Gameplay Screenshots: I have taken multiple screenshots during my gameplay on July 2nd, 2023, specifically during my winning streak on the Mines game. These screenshots capture the sequence of events and serve as a visual representation of my winnings.
Time and Date Stamp: I have obtained a time-stamped screenshot from my device, clearly indicating the date and time when I achieved the significant winnings on Stake.com. This timestamp aligns with the date specified in your initial email.
I believe that reviewing these pieces of evidence will help clarify the circumstances surrounding my recent winnings and demonstrate that they were obtained through fair and legitimate gameplay. I am confident that a comprehensive analysis will confirm the authenticity of my winnings.
Please let me know the preferred method and format for submitting the aforementioned evidence. I am ready to provide the information promptly to expedite the investigation process. Furthermore, I would appreciate regular updates on the progress of the review and when I can expect a resolution.
Thank you once again for your attention to this matter. I look forward to working with you to reach a fair resolution and have my account reinstated.
Sincerely,
Reply-From Stake.com
To
Dear ,
Thank you for providing the requested information and evidence. We have thoroughly reviewed the documentation you submitted, including the transaction records, gameplay screenshots, and time and date stamp.
Regrettably, our investigation has uncovered irregularities and inconsistencies in your gameplay patterns and associated transactions. Despite your history of consistent losses, the sudden and substantial winnings you achieved on July 2nd, 2023, raise significant concerns.
After a careful analysis of the evidence and consultation with our internal team, we have concluded that your winnings cannot be considered legitimate. We have determined that your gameplay on that particular day involved a violation of our terms and conditions, specifically related to manipulation of the game outcome.
As a result, we stand by our decision to freeze your account and deny your withdrawal request for $100,000. Please understand that we take such matters seriously, and our priority is to ensure a fair and transparent gambling environment for all our users.
We understand that this outcome may be disappointing and distressing for you, and we apologize for any inconvenience caused. If you have any further questions or concerns, please feel free to reach out to our support team, and we will do our best to assist you.
Best regards,
Stake.com Support Team
Reply-From
To Stake.com
Dear Stake.com Support Team,
I am utterly shocked and deeply disappointed by the outcome of your investigation and the conclusion you have reached. Your claim that my winnings are illegitimate due to alleged manipulation is baseless and unfounded. I vehemently deny any wrongdoing on my part.
Your decision to freeze my account, deny my withdrawal, and accuse me of manipulating the game outcome is not only unjust but also damaging to my reputation. I have been a loyal user of Stake.com for several years, faithfully depositing my hard-earned money and enduring consistent losses without complaint.
The evidence I provided was meant to demonstrate the authenticity of my winnings and to clear any doubts regarding their legitimacy. Instead, you have chosen to ignore the facts and cast false accusations against me. This is an egregious breach of trust and a blatant disregard for your customers.
I hereby demand a thorough and transparent reevaluation of my case. If necessary, I am prepared to take legal action to protect my rights and seek compensation for the financial harm and emotional distress caused by your unfounded allegations and refusal to release my winnings.
Furthermore, I will not hesitate to share my experience with others, both within the online gambling community and through public platforms, to raise awareness of your unfair practices and mistreatment of customers. It is my hope that through public scrutiny, the truth will be revealed, and justice will prevail.
I expect a prompt response addressing the serious concerns I have raised. Failure to provide a satisfactory resolution will leave me with no choice but to pursue legal remedies to rectify this gross injustice.
Reply-From Stake.com
To
Dear ,
We are sorry to hear that you are dissatisfied with the outcome of our investigation. However, we stand by our decision and findings based on the evidence presented.
Your threats of legal action and attempts to tarnish our reputation with baseless claims are both unfounded and inappropriate. We have followed our protocols and conducted a fair investigation into your account activity.
We would like to remind you that gambling involves risks, and we have a responsibility to protect the integrity of our platform and all our users. We have taken the necessary steps to ensure a fair and transparent gambling environment, and we will not be intimidated by your aggressive and unprofessional behavior.
If you have any further inquiries or concerns that are within the bounds of respectful communication, we would be happy to address them. However, we will not engage in further correspondence that includes threats or unfounded accusations.
Best regards,
Stake.com Support Team
Reply-From
To Stake.com
Dear Stake.com Support Team,
I am appalled by the unprofessional and dismissive tone of your response. It is clear that you have chosen to disregard the gravity of the situation and the impact it has on me as a customer. Your refusal to acknowledge the validity of my concerns only further solidifies my belief that my rights as a user have been grossly violated.
I have taken note of your unwillingness to engage in a respectful and constructive dialogue. Rest assured, the next communication you receive will be from my legal representation, who will advocate on my behalf to seek justice and restitution for the damages I have incurred.
It is regrettable that it has come to this point, as I had hoped for a fair and amicable resolution. However, your dismissive attitude and failure to address my concerns leave me with no choice but to pursue legal remedies to rectify this unjust situation.
Reply-From
To Stake.com
Dear Stake.com Support Team,
I am writing to express my deep disappointment and concern regarding the recent disabling of my account. It has come to my attention that my access to Stake.com has been revoked, further exacerbating the already strained relationship between us.
Disabling my account without any prior warning or justification is a clear violation of the trust and fairness that should be upheld between a service provider and its customers. This action further solidifies my belief that my rights as a user have been disregarded and my concerns have been met with indifference.
I strongly urge you to reinstate my account immediately and provide a detailed explanation for this sudden and unwarranted action. I expect a prompt response to this matter, as your continued disregard for my rights and mistreatment only reinforces the need for legal intervention to protect my interests.
And that was the last time i have spoken with them. They have been ignoring my emails and i am scared that they are just gonna keep my money and that will be the end of it. I am currently speaking to legal counsel and they should be reaching out to their gaming license provider Curaçao eGaming License under the License №1668/JAZ.
I have to pay my legal team out of pocket and i don’t have very much money. I also cannot tell my family that i am addicted to gambling so i gotta go at this alone. If you want to help me fight these scammers please feel free to donate to the
