Please help, my BTC's are lost. | Bitcointalksearch.org

Cereberus

legendary

Activity: 910

Merit: 1000

Quote from: CACE2394 on April 24, 2017, 12:34:50 PM

Hi there, i have a problem with an Electrum wallet, this morning i realized that all the money in my wallet is gone int two transactions that were done two days ago and i dont know how this happened. Please, i could use some help.

As other said chances are extremely high that you have been hacked.

However what I want to add is that one should learn from it errors, this is not a problem of electrum itself but rather the user bad security in your PC. What can be done? Of course you need to install Electrum in Linux mint or Ubuntu and if you don't plan using Windows save your documents to some external big USB or HDD and format your hard disk next.

If you want to still use Windows, reinstall Windows first and then install Linux in a second partition of your hard disk. There are a lot of guides of how to divide your hard disk in 2 partitions in google.

HCP

legendary

Activity: 2086

Merit: 4363

Unfortunately, it sounds like you don't have a problem with Electrum wallet, you have a problem with security Sad

If what you are claiming is true, that all the coins were transferred from your addresses, then someone has managed to get hold of the private keys or seed words for your wallet. Are you able to post the transactions IDs?

Also, if you have been hacked, it is quite likely that you have some sort of malware on your PC... I would cease all bitcoin related activities on this machine until you are confident that it is no longer compromised. You should either scan your PC with AntiMalware tools (Try this guide) or to be completely sure, format your computer and reinstall the OS from scratch.

It might seem dramatic, but it guarantees the malware is gone and is what I would personally do...

mindrust

legendary

Activity: 3276

Merit: 2442

You are probably hacked by somebody. Scan your pc with various antivirus programs first. Do you install many pirated programs from torrent? Have you downloaded any miner software recently?

Even if you find what the problem was, your coins are not coming back sadly. That's why keeping bitcoins offline is the best hiding method available.

CACE2394

newbie

Activity: 1

Merit: 0

Hi there, i have a problem with an Electrum wallet, this morning i realized that all the money in my wallet is gone int two transactions that were done two days ago and i dont know how this happened. Please, i could use some help.

Topic: Please help, my BTC's are lost. (Read 342 times)