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Topic: please help on antminer s9 GH/S(RT) is showing 0.0000 (Read 2966 times)

member
Activity: 166
Merit: 82
EET/NASA intern 2013 Bitmain/MicroBT/IPC cert
Fortunately, bitmain sent me a free s9 control board even though i am out of warranty already. thanks to bitmain Smiley
can you tell me how do you contact with them?? i have same problem now and nees to fix soon Sad(

Does the problem persist no matter what controller ribbon you have the board plugged into?
full member
Activity: 266
Merit: 109
Ultra Mega Giga Super Cool Flying Oposum!
Fortunately, bitmain sent me a free s9 control board even though i am out of warranty already. thanks to bitmain Smiley
can you tell me how do you contact with them?? i have same problem now and nees to fix soon Sad(


Your hashboard probably looks dead.... You can try to heat it up on room temperature, or put it near radiator, and turn it on again. Try to change cables, and turn it on. If nothing doesn't work its probably dead, and you need to send it to bitmain warranty/repair. You can see on their site how to do that.
newbie
Activity: 6
Merit: 0
Fortunately, bitmain sent me a free s9 control board even though i am out of warranty already. thanks to bitmain Smiley
can you tell me how do you contact with them?? i have same problem now and nees to fix soon Sad(
https://imgur.com/a/838hl
newbie
Activity: 51
Merit: 0
Fortunately, bitmain sent me a free s9 control board even though i am out of warranty already. thanks to bitmain Smiley
hero member
Activity: 756
Merit: 560
it just came from RMA from Bitmain so it is good.

This doesnt mean anything, I have had bitmain send me plenty of bad 'warrantied' systems
newbie
Activity: 1
Merit: 0
Did you find a solution to this? I'm having the same issue with one of my boards.
newbie
Activity: 51
Merit: 0
it just came from RMA from Bitmain so it is good.
hero member
Activity: 756
Merit: 560
Look in the kernel log, it should tell you why its not hashing on those boards.
newbie
Activity: 51
Merit: 0
No sir. Its only showing four THs. So meaning the two hashboards really stopped hashing
newbie
Activity: 43
Merit: 0
Is your pool showing low hashrates? If your pool says that is it getting 13 or 14 TH/s, then it doesn't matter what your Antminer says its getting.
newbie
Activity: 51
Merit: 0
hope somebody can fix this. the pool is showing lower hash rates already for my s9. only 4TH/s Sad

it shouldnt be power supply as it has enough, solo on a single circuit of 20A breaker.
internet is stable.
good temperature

proof:
https://imgur.com/a/b7rnv
sr. member
Activity: 440
Merit: 250
I have the same problem although I'm not sure of the time frame. I see that accepts are still happening and the pool side shows that the miner is hashing so I'm not sure what the deal is.

legendary
Activity: 1540
Merit: 1002
screen shots/ pictures / info more detail the better. this is like going to the garage and saying my car starts and runs for 5 minutes then stops Smiley more info is always better
newbie
Activity: 3
Merit: 0
Did you find the solution?
newbie
Activity: 1
Merit: 0
red light is on and when im turning off and then on it is working for about 5 min and then GH/S(RT) is showing 0.00000 and not working any more.
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