~ I didn't get any information whatsoever
Don't know what other information are you looking for but the odds for each candidate can be viewed even as a guest.
From your T&C:
If any amount is mistakenly credited to your Account we shall notify you and the amount will be withdrawn from your Account. If, for any reason, your Account goes overdrawn, you shall be in debt to us for the amount overdrawn.
Do you process payments manually? What do you do when users didn't submit any identification prior to withdrawal?
We reserve the right to request documentation to verify your identity prior to granting any withdrawals from your Account. We also reserve the right to request this documentation at any time during the lifetime of your relationship with us.
Can you please tell us the instances where you asked for verification? Does this include maximum withdrawals?
User must not transfer cryptocurrency to the address provided by PokerShares for the deposit purposes from a shared wallet or any other address not solely controlled by the user.
You might want to add an explanation why you don't allow direct deposits from exchange wallets or from other online casinos.
I'm guessing this is the case:
All withdrawals will be made to the original method of payment (deposit).