I've been waiting on a "Pending Approval" withdraw for 13 days now.
I've had a support ticket open for 13 days without a single reply.
Super frustrating. You would think with Circle buying Poloniex out, that Poloniex would start to suck a little less.
Fucking trash. Canceling my whole account once I receive my coins.
1. You should not be waiting 13 days for a reply from support.
2. Your money should not be held up because of "security concerns", especially for so long.
3. At least give an option where instant withdrawals are available, instead of it being "awaiting approval".
When the Poloniex-Circle integration began in late February, together we faced a backlog of 159,000 customer issues. Over the past 6 weeks, we have resolved 76,000 of those issues and added 6 new agents to our support team. We have tripled the number of engineers working on our wallet infrastructure and streamlined the process for notifying engineering when technical support is needed.
This is promising.... I'm REALLY just hoping I get this fucking deposit before next month.
Well, it don't mean jackshit if your problem hasn't been resolved, and your problem arose when poloniex was already acquired by Circle.
They should be focusing all of their manpower to resolving current issues before moving onto expanding into Asia or whatever. I understand they want to profit and whatnot, but they need to sort out existing problems.
? 
