Topic: Poloniex ETC deposit issues - what's wrong with Poloniex? (Read 5503 times)

I wish I'd read this thread earlier.. Same problem since more than 24 hours. ETH not showing up in my Poloniex wallet.

My ticket just hit 100 days old, and its still not resolved.

You are right, they are not answering there either, what else can we do?

From my personal experience i doubt if all this will work because it happened to me sometimes this year and all efforts to contact them from twitter, their supports proved ineffective.

They have right now credited my account but not because i did any extra ordinary thing but i keep on updating my ticket and wait patiently.

Thanks so much I will do so!!

Join reddit, and then send a private message to the following user, quoting your ticket number and explaining your problem:

https://www.reddit.com/user/Mike-Poloniex

Oh my god! I open a new ticket a week later and there are 10,000 new tickets in one week!!!

These people should lock the exchange and not allow trading or deposit etc till they handle all  the tickets first! They need to be professional

I sent my LBC from Poloniex to Bittrex a week ago and still nothing, I have my TX and open a ticket with Poloniex but they do not answer....does Poloniex have a bitcointalk thread I can use? They are really bad service

ETC RECEIVED AFTER 2 MONTHS!
SENT ON 2017-06-04
RECEIVED ON 2017-08-05

I will never use Poloniex again.

How long you send your balance to poloniex bro?

Good news! My deposit has come to balance of POLONIX, I throw out all the bad words. Perhaps temporary difficulties, the patience is necessary. The office is serious, it is a lot of users, huge traffic. My wish let support works up to standard. Progress and prosperity!

http://gastracker.io/addr/0x92f0c6f0ffcc1887c9ce9ad53b41299bc8161330

I deposited a larger sum of ETC to Poloenix (> 100 ETC) yesterday. It didn't show up in the first hour. Found this thread and got quite worried. I obviously wouldn't have sent it if I had read it before. Opened a ticket.

When I woke up this morning, the full amount was available! So it took a couple of hours.

So, deposits are working, but there seems to be some manual verification involved. Maybe my case was handled relatively quick due to the larger amount? Anyway, I will probably turn to another exchange next time.

Same with me,3 days  ago i sent 19 XCP from counterparty wallet to poloniex,but until today i don't see my xcp balance in poloniex.Whereas in my balance transaction history I have entered the address poloniex, I also have sent a ticket, asked on twitter, but still no answer.
This is my transaction id

https://xchain.io/tx/1027799

What's wrong with poloniex???

I can confirm ETC deposit issues.

I have 2 explanations:
- they are stupid and do not bother answering critical issues even if there is valid transaction ID available
- they use your money for trading while deposit is in suspended state

I think that they are scammers, if it is so -> everyone will receive ETC on wallets when etc rate goes down and stabilize.

After 4 day all OK...
See on the Gastracker, whan coin goin out for your wallet -- it is  the deposit to your balance.   

Isn't there Anyone solve this problem? I have a same issue! I've sent 49 etc to poloniex and it is completed.
It's been 3days But poloniex etc balance is 0.
I made poloniex support ticket but no answer!

Is there any government agency to claim this!?
What can I do to return my coin!??
Please help me!!

=== updates ===
I got the coin after 3days from I've sent!
OMG!! How can I trust them!

Is the trading back? The latest updates in the official poloniex twitter claim that the trading is halted, but that was 20 hours ago, and it's pretty insane to see poloniex having problems after BTC-E. Looks like it's exit scam season, every august some big exchange decides to have an inside job.

I would like to trust that poloniex is legit and these are legit problems they are dealing with, but if you have been around here for a long time, you should be skeptic of every single exchange and treat them as scams.

You should away poloniex. They are bad service. Not respond when you have problem

Hello please I have problems from deposed my ETC in poloniex I maining etc in nanopool but when he send me etc in poloniex I receive any one where is the problem

same me

i deposit 4 eth  (

11.7991 ether deposit is not appearing in Deposit History.
http://gastracker.io/tx/0x36c44b87a2f87519db9a872d108a408669a821dc7a8fbcf3f4a6891edf2241dc

Poloniex, whan you read, 11000 confirmation shows that you got my 11.7991 coins. If you have technical issue with ETC wallet, exchange my ETC to another coin, like USDT, DOGE, BTC, DGB, etc.
Read my ticket №351577.

Polonix - SCAM! They see all our messages at once and could answer on the same day. It is necessary to remove all assets from this exchange, it is a possible financial pyramid.

http://gastracker.io/addr/0x92f0c6f0ffcc1887c9ce9ad53b41299bc8161330

Support doesn't answer 67 days!


http://btcusdt.com/images/history/p.jpg

After 25 days of wait.. may deposit just showed up!!!

C'mon guys.. check yours and post results...

=D


Cya

Same problem here...
Being Processed since 22 days 3 hours
No answer from poloniex until now

Got 6 ETC stuck in Poloniex Limbo last night and managed to dislodge it by firing 9 more ETC into the wallet. The 1 ETC deposit threshold notification is hopelessly outdated. Judging by the various reports of this issue from the past 2 months, it appears that Poloniex's ETC wallet (and possibly their ETH wallet) are experiencing progressively higher and higher deposit thresholds. As of 21-07-2017, I would estimate that the minimum ETC required to be deposited before they'll add it to your account is somewhere between 10 to 15 ETC.

Of course, take this advice with a grain of salt. I could have just gotten lucky with Poloniex's nebulous depositing system.

I have the same problem
Polo crook

I deposited 4 etc and still has not gone into my account. 13 days ago I opened a support ticket  and still no response not good enough.  they just dont answer or give any explanation.  i have withdrawn all other coins from this site and will never use them again very poor customer service and they are stealing my money.

Here is my deposit:
http://gastracker.io/tx/0xf0714bff964862dfbda5c1007b8a01de41083873e9ffd0adff18660acaab5b8d

I sent 4 ETC more and they never showed up in my balance...

but if we check the address at gastracker.io the 4 etc's are there...

Support still silence... that's so frustrating...

http://gastracker.io/tx/0x8745833992a74a2a5899aa45f0b5b01f4f8bd81d78b3bdc21fc6c71b36cbc407

Have anybody tried to deposit more than 10 ETC with no result?

I have an idea that they may not deposit small amounts. It is like 1 ETH minimum for Ethereum, it could be, say, 10 ETC minimum for Ethereum Classic, and sending more than 10 will fix the issue? I am tempting to send some ETC just to check it, but afraid it will hang as well.

Can anybody confirm that even 10+ ETC deposits are stuck?

Starting to do the same here... not confident with Polo anymore...

Any other trustable option to move in?

I don't believe they're able to cope with that amount of tickets. They receive around 3000 tickets/day (according to ticket numbers I placed twice with 15 days interval for different issues). If they felt that 5 chat moderators can help, they do not have enough staff to handle it.

So I've only been waiting to see my ETC occasionally deposited.

Meanwhile I withdraw my funds from Poloniex within daily limits every day to sleep well.

Probably poloniex staff on this forum might notice this thread when it gets bigger.

I am having a similar problem since 26 days now, i sent some ETC to my poloniex account (i dont want to disclose the exact amount but it is well above 1 ETC) and nothing have been showing since then, i open a support ticket which all i am able to achieve is the number of dsys my request is been processed without any attention from the support.

Same problem
http://etherhub.io/tx/0xe229278c86cdbb2a6d4fdb652a255210bd1a140d6efd04188f01a9ac64ebe883

Support is silent

Today is exactly a month, as I opened the ticket with ETC deposit problem. No results

Deposited some ETC 3 days ago nothing show under Poloniex balance. After opening a support ticket and selected ETC on one of the ticket fields that's what I got as auto-reply:

"We’re very sorry to inform you that we are currently experiencing a momentary delay on deposits of this currency.
We are actively working to identify and resolve the problem as soon as possible.
Thank you for your patience and we’re sorry for the inconvenience, don’t hesitate to reply to this message if you have any question."

Yes that is what they do,they will initially show a fake transaction ID just to make you believe that the coins are sent instantly ,i am not sure why they are doing that,the rest of the exchanges i use will only show the transaction ID only after sending the coins,i am avoiding poloniex because something fishy is going on for the past few months.

9 hours after withdrawal the ETH was transferred to the wallet with different TxID. I read it is a "normal" practice for Polo to instantly show fake TxID and then transfer with different one. I don't know why. But today's withdrawal of 9.5 ETH was really instant, few seconds. Still no ETC deposits...

i have to late see the post , 1 ETC send no money recive at polinex

It seems that something is seriously wrong with Poloniex.

I started to withdraw funds from it today. Funny, ETC withdrawals are almost instant (but still no deposits). But ETH withdrawal generated Tx in seconds, but after 8 hours there is no such transaction on the network and of course there is a zero balance. WTF...

Still nothing in mine.

Same issue here, 15 days left, no ETC deposits on the balance (still on the deposit address), 12 days of no response to support ticket. Started to mine to a wallet.

Anybody receives ETC to Poloniex?

I mining ETC on polo adres. From pool transaction gone but not recived to polo.

Same shit http://gastracker.io/addr/0x3ffcd7133c55e678004950a6b1e67a9966cf9a6a    Some news about it?

Same problem. First deposit 3 July. No history no response to ticket. 3 ETC gone I think

Still no deposit almost a month gone!!!

gastracker.io balance temporarily unavailable

we should start a fuck poloniex thread

Mine still haven't showed up on poloniex. I've had a support ticket open for 14 days still "Being Processed".

https://gastracker.io/addr/0xb09cbe4f7e845184d8c6e4607cd816bfc9bc08d3 they seem to be moving 7.5 etc and higher somewhere.

https://gastracker.io/addr/0x63170afdfda0822a18838b9f4df6e681d5b3830c

i have 2 etc locked up and 1 on the way.... i have decided to move all my assets to bittrex and liqui io. poloniex feels too mt goxxy

I'm having the same problem.

Has anyone managed to solve it?

same problem here
anyone ever received? 2days from now
moving out to bittrex

still waiting since June 12th...

14 days already.
OK, now i am really considering that they just robbed 2etc from me. Hope they are rich with 2 etc...
Doing all my trades now on bittrex

I had withdrawn a few ETC (6.23716ETC to be exact), and tried depositing them in my Poloniex account, just to see what would happen. My deposit was credited 3 days after the initial date of the withdrawal process, and I had created a ticket regarding the issue 1 day after trying to deposit; yet I haven't received any resolution till this moment.

did anyone got any ETC deposits? Mine are still pending since june 12th.


waiting for customer support since that  

hash:
http://gastracker.io/tx/0x18f044b665ff6ad2bf59470ab3e5aaf5024c55996f90460848ff4f27cc9e7377
http://gastracker.io/tx/0x8fd4cc882eeb0809d315afb1806839ec245d6bdbb3a226aea15ec96469b50bbe

insane really.

5 days for me. Still waiting

Waiting 12 days to credit 2 ETC. No response on customer support. Starting to look dodgy...

Waiting for days on customer support. Moving all my balance out of poloniex.

the problem remains until now, no money received.
i'm using coinpayments it's fees are high but it's simple
Poloniex is just a shitty site which has no support, oh btw there's no response to my ticket until now (created 12 days ago)

I sent my first mined 1,3ETC to polo but they never showed up. Immediately got a paper wallet and started depositing there instead.

Support said "I am very sorry to inform you that we are currently experiencing a momentary problem with the wallet and had to disable it for maintenance.
As soon as the wallet is re enabled your deposit will credit."

2 days ago. My deposit was 3 days ago.

I'm having ETC deposit issues now. Did yours ever show up on Poloniex?

If that's the case they should let their customers know before hand and not trap their money on their site.

I can see mine sitting on gastracker.io straight from my node too I mined it.

I have been asking them over and over and over and nobody responds.

To me I just don't buy that they have that much traffic and with the millions going through their they can't hire 50 more people? These guys are trying to be cheap i'm a business owner I can tell.

Instead of hiring a team to deal with it they remove the 4-5 mods from the trollbox to help out?

That's absolutely pitiful and unacceptable. Those guys have made so much money bot trading people out of their margins and what not its ridiculous they don't need my 5 etc they should refund me my money.

I'm waiting 2 days now, the funny thing is though I just deposited ETC on Sunday and withdrew it so that was AFTER this mans problem. I can show my Deposit history actually several times after this fellow was unable to move his ETC around I was able to deposit and withdraw ETC.

As soon as I get my 5 ETC i'm shutting down my Polo account. That entire site should be in jail for their insider trading and Ripple fiascos April 1st and onwards. So so tired of Poloniex. I get better service at tradeSatoshi and its puny volume compared to Polo. I can think of like several exchanges that never pull the same crap Polo does on a regular basis.

If anyone else is having issues please speak up we will band together and do something about this. Polo clearly has the ability to send the money back. If I can run a node on a socket 775 8 year old system whats holding up Polo?

what about the sites like changelly.com and change.com..etc that doesn't require an account to exchange cryptocurrencies, are they trusted and can be used daily or should i use these big sites to do my daily exchanges?

Yeah, Bittrex, it's considered the second largest exchange after Poloniex. They are increasing in volumes and number of traders, but they seem to manage their website efficiently. But they got higher fees, for your information.

I already shared my transaction hashID but their support seems to be so poor, are there any alternative [TRUSTED] crypto-currency trading sites that don't have these issues?

Currently, Poloniex is facing a lot of issues (deposits/withdrawals issues, lag issues, accounts issues, and even opening the exchange's website) due to 'unexpected large numbers of traffic' — which is ironic. On the troll box, moderators are saying that there are mostly 40,000 active users/traders on the site, which is something they aren't ready for. So that might be your problem.
Care to share your transaction hashID, it might help.

Hi guys,
i really need help with this issue. it's the first time for me to mine i just started mining 14 days ago i know about the basic but haven't tried to trade yet.
so let's get right into the problem. I have received  1.xxx ETC on my ClassicEtherwallet then i sent them to my deposit address @ poloniex it's since 4 June,
 the transaction has 12619 confirmations but i got no money on Poloniex and my transaction history at poloniex is empty.
What's the problem here? idc about that 1 ETC i just wanna know what's the real issue