Author

Topic: Poloniex Factoid transfer never received (Read 283 times)

member
Activity: 104
Merit: 10
April 08, 2017, 09:53:32 PM
#3
I would advice you to contact the mods in the trollbox chat (blue names) hit them up, they will help you out ASAP.
Good luck
legendary
Activity: 3094
Merit: 1469
April 07, 2017, 11:35:14 PM
#2
-snip-
 It was recommended to me that I make a post here and that someone may be able to help me out.

Here is the owner's profile in bitcointalk : https://bitcointalksearch.org/user/busoni-139578. Send him a PM and give him some lights about the issue.
newbie
Activity: 3
Merit: 0
April 07, 2017, 10:36:39 PM
#1
Hello,

Sorry if I'm posting this in the wrong place.  I'm new here.  If this needs to be moved, sorry.

I attempted to transfer 1k factoids from my Poloniex account to my Enterprise wallet two weeks ago.  The transaction never arrived.  I've contacted Poloniex more than once.  One time I received a response after about a week saying they have escalated the problem and will get back to me shortly.  That was a week ago, I responded asking for help again and have not received a response.

I went to the Factom Slack support channel and asked what I should do.  It was recommended to me that I make a post here and that someone may be able to help me out.

Thanks,
Peter
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