Poloniex Frozen Account Problem | Bitcointalksearch.org

layoutph

sr. member

Activity: 1372

Merit: 255

That is the very main and common concern issue with Poloniex. Their support is terrible. Good thing they already removed their troll box so their support can focus to resolve more important issues than chasing the scumbags in the chat. Another thing, they need to increase their support team to handle their growing number of traders.

Quote from: diemcizone on December 25, 2017, 02:24:05 PM

You have reached the maximum allowed number of failed verification attempts.

Hello there, I want to confirm my account, it gives an error: "You have reached the maximum allowed number of failed verification attempts." Trying with another computer, another scanner and camera, it gives an error again. Poloniex is not answering for 1 month, please help me. I can not confirm my account ... mail: [email protected]

negamus

full member

Activity: 245

Merit: 100

Quote from: diemcizone on December 25, 2017, 02:56:31 PM

He wants to charge 0.0005BTC for each shot.

Again, i dont see any problem with that 0.0005 is NOTHING compared to the actual fees for sending payments, actually, it is the most cheaper exchange in terms of fees, bittrex is charging 0.001 for fees (about $15) And poloniex is just charging $7 for that.

What do you prefer, losing all your money or paying $7 to recover $2000 per day?

diemcizone

newbie

Activity: 47

Merit: 0

Quote from: negamus on December 25, 2017, 02:48:05 PM

Quote from: diemcizone on December 25, 2017, 02:41:00 PM

26.000 USD there is money,
Daily limit 2,000 USD
I sent 3 tickets, no answer.

But at least give you some relax man, you can still withdraw money, dont panic yourself, the worst thing that could happen to you is just have your account locked and without being able to withdraw that money.
Withdraw that money within 13 days, where is the problem with that?

He wants to charge 0.0005BTC for each shot.

negamus

full member

Activity: 245

Merit: 100

Quote from: diemcizone on December 25, 2017, 02:41:00 PM

26.000 USD there is money,
Daily limit 2,000 USD
I sent 3 tickets, no answer.

But at least give you some relax man, you can still withdraw money, dont panic yourself, the worst thing that could happen to you is just have your account locked and without being able to withdraw that money.
Withdraw that money within 13 days, where is the problem with that?

diemcizone

newbie

Activity: 47

Merit: 0

Quote from: negamus on December 25, 2017, 02:33:05 PM

They are not going to answer the support tickets, i have one that i created on August, and they never replied to it, the same is happening on bittrex too.
But aren't you able to withdraw money? Do you have money in there? that is really preocupant.

26.000 USD there is money,
Daily limit 2,000 USD
I sent 3 tickets, no answer.

negamus

full member

Activity: 245

Merit: 100

They are not going to answer the support tickets, i have one that i created on August, and they never replied to it, the same is happening on bittrex too.
But aren't you able to withdraw money? Do you have money in there? that is really preocupant.

diemcizone

newbie

Activity: 47

Merit: 0

You have reached the maximum allowed number of failed verification attempts.

Hello there, I want to confirm my account, it gives an error: "You have reached the maximum allowed number of failed verification attempts." Trying with another computer, another scanner and camera, it gives an error again. Poloniex is not answering for 1 month, please help me. I can not confirm my account ... mail: [email protected]

Topic: Poloniex Frozen Account Problem (Read 129 times)