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Topic: POLONIEX has 340 Complaints and an "F" rating with the BBB 01/29/2018 (Read 130 times)

sr. member
Activity: 462
Merit: 254
Many thanks for your useful thread and links, that may help users to get attention to their issues and help Poloniex to make support better. I experienced actually, that everything is running smooth, except there are many wallets under maintance. I can't imagine, that devs of all coins the issue of all those coins come from devs and I think, Poloniex is still slow in updating wallets.
member
Activity: 106
Merit: 14
If you are having trouble with Poloniex, one of the several things you can do is to file a complaint with the Better Business Bureau. The BBB says that Poloniex has responded to a large majority of complaints.

https://www.bbb.org/delaware/business-reviews/foreign-currency-exchange-broker/poloniex-inc-in-wilmington-de-92004252

As of Jan 29, 2018, The Better Business Bureau has the following statistics listed for Poloniex.

- 340 Complaints
- 29 Negative reviews
- 97% Negative Customer Review Rating
- an "F" Rating

https://www.bbb.org/delaware/business-reviews/foreign-currency-exchange-broker/poloniex-inc-in-wilmington-de-92004252

Let this give you hope, and file a complaint against Poloniex with the BBB.

My experience with Poloniex:

https://bitcointalksearch.org/topic/warning-visited-poloniex-corporate-offices-these-are-my-findings-2142453

- Hypocritus
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