Topic: Poloniex - Level 2 Verification - Finally! (Read 1775 times)

Thank you for your info. Could you still withdraw during verification process and what cam and device did you use for poloniex? Seems, that they really upgraded their ID procedure because for them 1.5 months are quick.

waiting 3 weeks.. do you still unverified?
I need verify my account from Lagacy too.
What files need upload?

I'm waiting for 3 weeks to verify from Legacy to Verified Status.

The most irritating thing is the message you got after the upload of your files.

"Most verifications are completed within a few minutes, but some can take up to a few days."

 

How much you guys waited for the Level 2, and when did this happen?

I'm thinking too to get verified there in Level 2 but seems that it is taking months and this doesn't make sense.

I know that poloniex exchange has been increased too much and they are having lots of users but I doubt that lots of people are getting verified which causes the delay!

I still waiting over 2months for level 3. And my balance is 0.4btc left there. I now prefer to transact in other exchangers. makes me feel better.

Congrats! I understand your pain as it takes me 2 months for the verification as well. Hope poloniex can improve on the customer support area since the troll box moderators are assigned to support tickets.

(sorry for the following essay  )

Taken from https://poloniex.com/press-releases/2017.06.07-Improving-Our-Support-Capacity/

They have reduced withdrawal fees (for Ether at least - but still more expensive than using Ethereum chain directly) but having to do $2k transactions for X days does certainly gets expensive for the user.  Poloniex purposely slowing down lvl2/3 verifications to benefit from these extra withdrawal fees doesn't make sense to me, as they know this would lead to a backlash and resentment thus loss of customers which would probably be more damaging to their business than earning a quick buck in this way?

I agree, it should be cheap to hire people for verification, perhaps as I suggested above, the verfications are ending up at the back of the queue because they want their support working on deposit/withdrawal issues?  For such staff employment, I would expect a lot more training / trust /screening required.  They should have separate support teams if they don't already?

The problem that polo don't seem to understand is when you have been waiting so long for verification, you start to doubt their trustworthiness, and worry that those dollars on your screen account will "disappear".  This is the main reason for this thread, I have a fairly large balance and the fact they have finally verified my level 2 withdrawals suggests all is fine at poloniex towers (i.e, no hacks).  I am now 50% out, but will admit, my worry will only end once I am 100% out regardless of all my rational reasoning.

Ultimately, had I known 2 months ago that the waiting time for level 2 verification was going to take so long I would no way have deposited the amount of bitcoin there as I did!  Risk/Reward wouldn't have been worth it. 

cryptosifu, out of interest, what extra hoops do you have to jump through for level 3?

1.5 months for level 2 verification?  I am waiting for my level 3 to be approved.

I'm glad you finally got your level 2 verification.  If I were you I would use it to get all of my funds out of Poloniex as fast as possible.

These level 2 verification requests are PURE PROFIT for Poloniex since if Poloniex is legit this means more trading volume.

If they are like most startups I know they would just do 1 minute quick checks to satisfy the nominal requirements and then click "accept". 
If they didn't have enough people they'd hire people off the street for $10/hr to click "accept".  Money, money, money.
So Occam's razor says the feet-dragging on verifications is to avoid withdrawals.

Sorry. Nothing else makes sense.

If anyone has an argument against this line of reasoning please post it. Why aren't Polo just hiring a bunch of unskilled teenagers on contract wages to click "accept". How hard is it?

Took ages, though they say in their public statements that they've had a flood of new users etc.  Not sure if there was something holding them up with my verification, but from what I had read on the trollbox, it seems that the support tickets may not actually be resolved in chronological order (as one may expect)?  So hopefully not many people will be waiting as long as I had too?  I'm not completely out of the water yet thought, as it will still take a few days to withdraw everything but now confident it will all go through fine.

I suspect it is not just new users who have caused the backlog, rather, existing customers who have seen their portfolios quadruple+ in the last month - enough to mean level 2 is more of a requirement.

Sorry, you have to wait around 1.5 months before your account got verified? How can that happened? I also have a poloniex account but only verified on level 1, i thought we only need to completed all information which needed to verified on level 2 and it will ready just in sec.
Congrats for you anyway

Just wanted to say that yesterday I had my level 2 verification verified - woo hoo   I had been waiting around 1.5 months and had a support ticked in place for a month (#149XXX to give you an idea as to how far back was created).  The reason I write is because the last couple of weeks I was getting more and more worried that Poloniex was going the way of mt Gox, with all the FUD posts etc.  I saw streams of "please verify my level 2" on the troll box in recent weeks, and then when the trollbox was removed I became even more anxious.  Posts of "scam" etc in various threads didn't help either in reducing my fears!  So..  Just wanted to write to reassure those of you who are in a similar position and fearing the worst that they *are* actually verifying accounts; ignore the FUD!

I had been withdrawing the $2k limit each day, but this would have taken a long long time to complete, especially with the increases in coin values we have seen.  The fees per transaction on a daily basis (instead of one big withdrawal) add up very quickly.  I must applaud Polo because I see they have reduced (halved) their Ethereum transaction fees in the last 2 days, this I anticipate is in response to many others having to do the $2k trick each day (I assume other coins txn fees were reduced too?)!  So it appears Polo really are doing their best.  I hope they quickly get through the back log and get back to being the best!

Just wanted to alleviate concerns.