Topic: Poloniex margin account (Read 265 times)
I had the same issue but I found the solution. It's because you have open buy/sell orders within the margin account. Check the bottom windows. You're welcome.
Hi everyone, If someone can help me i would apreciate.
I did an operation on margin account and now i can not trasnfer my balance back to exchange account.
When I try to transfer the balance from margin to exchange ,the following message appears: "Transferring 0.01635910 BTC from your margin account would bring your current margin to -13.35%, which is below your initial margin."
Even if have NO position on margin account it does not allow me to transfer my money back.... Furthermore, I can NOT close the loans that it takes automatically.
Even when i press the link to turn off auto-renew, in LENDING page. (MY ACTIVE LOANS Auto-renew. Set all: OFFON).
What can i do transfer my money back to exchange account?
I´ve posted 2 tickets: margin account #313198 Criado em Qua, 12 Jul at 5:30 PM and
finish my loan #308497 Criado em Seg, 10 Jul at 9:27 PM
And till now i had no response.... and i keep paying for the loan
.
Thanks for any help.
I did an operation on margin account and now i can not trasnfer my balance back to exchange account.
When I try to transfer the balance from margin to exchange ,the following message appears: "Transferring 0.01635910 BTC from your margin account would bring your current margin to -13.35%, which is below your initial margin."
Even if have NO position on margin account it does not allow me to transfer my money back.... Furthermore, I can NOT close the loans that it takes automatically.
Even when i press the link to turn off auto-renew, in LENDING page. (MY ACTIVE LOANS Auto-renew. Set all: OFFON).
What can i do transfer my money back to exchange account?
I´ve posted 2 tickets: margin account #313198 Criado em Qua, 12 Jul at 5:30 PM and
finish my loan #308497 Criado em Seg, 10 Jul at 9:27 PM
And till now i had no response.... and i keep paying for the loan
.Thanks for any help.
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