Author

Topic: Poloniex Support? (Read 147 times)

member
Activity: 89
Merit: 10
January 06, 2018, 06:23:22 PM
#7
I had the same thing happen to me... Since then, it's been 6 months that my verification status is "pending".
full member
Activity: 195
Merit: 100
January 05, 2018, 10:41:39 PM
#6
Hey Everyone,
Anyone know of a good way to get in contact with Poloniex? I had to get a new phone and i dont have my 2FA backup key so im locked out of my account..

I sent them a support ticket 5 days ago and also sent them an Email and i cant get a response from them at all.

Thanks In Advance.

unfortunately you will have to be very, very patient because poloniex does not respond to support tickets and there are many people who hope that someday poloniex will answer tickets. If you have possibilities, I think it's worth just Search for information about poloniex headquarters and go to poloniex headquarters to report their problem. I only see this option so that your problem is solved

new withdrawal fee 50k satoshis omg......

Before was so good, I made many withdrawals mainly to buy recharges for cell phones. But since polo does not respond support tickets I was forced to no longer use poloniex


Yeah I used polo because they aren't that greedy but now the monster were born. Any exchange you can suggest with little fee? cryptopia, coinsmarket got extreme btc withdrawal fee to be honest im small player. Thank You in advance!!!
legendary
Activity: 3234
Merit: 1130
Leading Crypto Sports Betting & Casino Platform
January 05, 2018, 12:46:54 PM
#5
Hey Everyone,
Anyone know of a good way to get in contact with Poloniex? I had to get a new phone and i dont have my 2FA backup key so im locked out of my account..

I sent them a support ticket 5 days ago and also sent them an Email and i cant get a response from them at all.

Thanks In Advance.

unfortunately you will have to be very, very patient because poloniex does not respond to support tickets and there are many people who hope that someday poloniex will answer tickets. If you have possibilities, I think it's worth just Search for information about poloniex headquarters and go to poloniex headquarters to report their problem. I only see this option so that your problem is solved

new withdrawal fee 50k satoshis omg......

Before was so good, I made many withdrawals mainly to buy recharges for cell phones. But since polo does not respond support tickets I was forced to no longer use poloniex
full member
Activity: 195
Merit: 100
January 05, 2018, 06:04:38 AM
#4
new withdrawal fee 50k satoshis omg......
hero member
Activity: 658
Merit: 505
January 05, 2018, 05:37:17 AM
#3
So many, unfortunately bad things, have already been said about Poloniex and their customer support service.
It's sadi that they have lost the reputation of one of the best exchangers because of many complaints and issues. It might taken more than a week before you get your answer so I hope your problem isn't so urgent and that you have enough patience.
full member
Activity: 658
Merit: 100
January 05, 2018, 02:30:33 AM
#2
Should have 3 days ticket already taken.
may take a week, be patient. I hope your problem is over
newbie
Activity: 19
Merit: 0
January 05, 2018, 12:37:06 AM
#1
Hey Everyone,
Anyone know of a good way to get in contact with Poloniex? I had to get a new phone and i dont have my 2FA backup key so im locked out of my account..

I sent them a support ticket 5 days ago and also sent them an Email and i cant get a response from them at all.

Thanks In Advance.
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