Topic: Poloniex ticket (unfreeze account) - no response for 12 days. Is it normal? (Read 558 times)
December 15, 2017, 07:34:42 AM
i have just found out, i have my account frozen, damnnnnn...
June 09, 2017, 06:58:18 PM
my account 35000$ frozen a week . who can help me . I can give some money.
June 09, 2017, 04:09:48 AM
They will unfreeze your account after you follow the rules.
June 08, 2017, 07:49:49 PM
You would have to be patient with Poloniex, theyre having issues with their exchange right now with all the lagging and the double transaction withdrawals happening.
My advice would be to keep emailing them. Irritating them worked for me before, but I had the right to since I had over BTC10 in my account, and it was a verified account.
My advice would be to keep emailing them. Irritating them worked for me before, but I had the right to since I had over BTC10 in my account, and it was a verified account.
If they delayed your request even though you are verified and with over 25k USD in account then what could we except when we are not verified and with much lower balance? I think that poloniex should increase the number of members in their team because they are getting lots of users.
June 08, 2017, 07:43:07 PM
Already 5 days I'm make withdraw bitcoin in poloniex but until now the status is still "Awaiting Approval" and I've sent a ticket to the support center to cancel the withdrawal. But I guess, in that way making our complaints will not get any response from them.
Does anyone know a poloniex support email address? At least these complaints can quickly get a response from poloniex support.
Does anyone know a poloniex support email address? At least these complaints can quickly get a response from poloniex support.
June 08, 2017, 06:51:52 PM
andrey
Is your problem solved?
I am frozon too.
Is your problem solved?
I am frozon too.
June 06, 2017, 12:23:51 AM
You would have to be patient with Poloniex, theyre having issues with their exchange right now with all the lagging and the double transaction withdrawals happening.
My advice would be to keep emailing them. Irritating them worked for me before, but I had the right to since I had over BTC10 in my account, and it was a verified account.
My advice would be to keep emailing them. Irritating them worked for me before, but I had the right to since I had over BTC10 in my account, and it was a verified account.
June 05, 2017, 07:15:00 PM
Hey guys. I wrongly freezed my account via email link. How can i unfreeze it w/out poloniex support?
I'm waiting about 12 days with no response. I can't do nothing with my money.
Ticket #176508
I'm waiting about 12 days with no response. I can't do nothing with my money.
Ticket #176508
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