Its passed one month I am trying to contact Poloniex Support Team but till now they have not reply my tickets.
The issue is that i did XRP withdrawal but thrice the status is Complete Error.
The XRP is not been received to the receiving address and not refunded back to me on the account.
Please help me with my problem.
It sounds like their end probably shows it as solved/successful withdraw so they aren't noticing your messages... Maybe try on the trollbox? The issue is that i did XRP withdrawal but thrice the status is Complete Error.
The XRP is not been received to the receiving address and not refunded back to me on the account.
Please help me with my problem.
There is no trollbox now, now the moderators that were in the trollbox are in the support team and are trying to resolve the problems faster than before, don't know how much effective is that but they recommend to not send many repeat tickets as it will not get that ticked resolved "faster".
https://poloniex.com/press-releases/2017.06.07-Improving-Our-Support-Capacity/
